KRISTYNE JOYAL

Collaborated with practice support assistants to establish standard for Bronson Experience as first patient contact while gaining insight into varied workflows across two practices.

Highlighted key achievements

• Supported practice operations for two providers and assisted other ProHealth offices to enhance overall patient care.
• Participated in Kaizen to streamline front office workflow, contributing to double-digit improvement in Press Ganey scores for scheduling and registration ease.
• Rated as "Accomplished Performer" in performance review each of my 4 years at Bronson

Working in a fast paced, multi-tasked warehouse environment, high expectations and goals were always met or exceeded on a daily basis.

• Organized warehouse space to maximize storage efficiency and improve product accessibility.
• Staged and sorted various products for loading, enhancing operational workflow.
• Maintained cleanliness of shelves, workstations, and pallet areas to promote safety and compliance.
• Inspected damaged goods prior to disposal or return, ensuring quality control.
• Reviewed work orders to identify necessary materials for efficient order fulfillment.
• Employed scanners and computers for accurate order tracking and inventory management.
• Adhered to safety protocols while operating machinery, mitigating workplace hazards.

Maintained over $2,000,000 in stock and materials without any losses. Kept daily cycle counts and could account for all parts by memory.

• Monitored stock levels and coordinated timely restocking of materials and supplies.
• Maintained cleanliness and organization of stockroom environment for optimal operations.
• Operated forklifts and pallet jacks to safely transport materials within facility.
• Assisted in unloading shipments and verified contents against packing lists for accuracy.
• Performed daily cycle counts to ensure precise inventory levels were maintained.
• Tracked inventory movements and conducted audits to uphold accurate records.
• Responded promptly to customer inquiries regarding product availability and assisted efficiently.

Oversaw staff across three shifts, managing multimillion-dollar operations for US and Japan offices.

• Implemented strategic plans to reduce shipping costs while introducing innovative logistics procedures.
• Developed and implemented office procedures that improved operational efficiency.
• Trained staff on safety protocols and operational processes to uphold high standards.
• Facilitated team communications to enhance collaboration and streamline workflows.
• Resolved client issues promptly, boosting customer satisfaction ratings.
• Monitored compliance with industry standards, ensuring adherence to regulations and policies.
• Coordinated supply orders and managed inventory effectively to meet production needs.