Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
Generic

Kristyne Toomey

Chicago,IL

Summary

I am currently pursuing my bachelor's degree in business and marketing. I bring a collaborative attitude to the workplace and have a strong work ethic that motivates me in providing outstanding customer service. I am devoted to giving a memorable experience to customers, and have 5 years experience in the restaurant industry. I have excellent problem-solving skills and a keen attention to detail, with the ability to learn new concepts quickly. I am searching for part-time work while I pursue my education.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server/Barista

The Churro Waffle
Chicago, IL
04.2022 - 07.2023
  • Provided exceptional service to high volume of daily customers.
  • Experience operating a Point-Of-Sales software system to register orders and complete transactions.
  • Accurately handle cash and credit card payments following company procedures.
  • Promoted specialty dishes and drinks to optimize sales.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Running food and beverages to tables following health safety guidelines in a timely matter.
  • Managing a 6-8 table section, providing effective and outstanding service to each patron
  • Experience using a commercial espresso machine to make a variety of coffee beverages.
  • Ability to multitask between tasks while maintaining accurate service.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Paying attention to details when checking quality of food on an expo line before entering the dining room.

Server

Egg Harbor Cafe
Naperville, IL
04.2021 - 04.2022
  • Took orders from customers accurately and in a timely manner.
  • Checking identification to follow regulations when serving alcohol
  • Meeting the requirements for steps in service, upholding company policy.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Served food and beverages to patrons and immediately remedied issues with orders.

Package Handler

FedEx:Ground
Romeoville, IL
10.2020 - 04.2021
  • Assisted in loading delivery trucks with prepared packages.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Collaborated with other employees in order to efficiently load trailers with boxes of varying weight.
  • Organized packages according to type, size, destination, and other specifications.
  • Inspected packages for damages or defects and recorded any issues found.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Followed safety procedures enforced by company policy when performing physical tasks.

Hostess/Busser

Landry's: Houlihan's Restaurant and Bar
Naperville, IL
04.2019 - 04.2020
  • Greeted guests warmly upon arrival, seating them promptly.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Maintained a clean and organized dining area.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Assisted servers in bussing tables during busy periods.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Bussed and reset tables in an orderly fashion.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Took initiative to help others whenever necessary.
  • Wiped down and cleaned chairs, booths, and highchairs.

Education

High School Diploma -

Neuqua Valley High School
Naperville, IL
05-2021

Associate of Arts - Business

City Colleges of Chicago - Wilbur Wright College
Chicago, IL

Skills

  • Safe Food Handling
  • BASSET Certified
  • ServSafe Certified
  • POS Operation
  • Cash Handling
  • Liquor, Wine, and Food Service
  • Food Running
  • Beverage Preparation
  • Food Inspection
  • Supply Restocking
  • Guest Engagement
  • Check Payment Processing
  • Professional Appearance
  • Regulatory Compliance
  • Menu Memorization
  • Effective Customer Upselling
  • Quality Control
  • Strong Work Ethic
  • Table bussing

Certification

  • BASSET Certified
  • ServSafe Certified

Languages

English
Native/ Bilingual
Spanish
Limited

Accomplishments

  • Recipient of work performance bonuses from employers and secret shoppers

References

References available upon request.

Timeline

Server/Barista

The Churro Waffle
04.2022 - 07.2023

Server

Egg Harbor Cafe
04.2021 - 04.2022

Package Handler

FedEx:Ground
10.2020 - 04.2021

Hostess/Busser

Landry's: Houlihan's Restaurant and Bar
04.2019 - 04.2020

High School Diploma -

Neuqua Valley High School

Associate of Arts - Business

City Colleges of Chicago - Wilbur Wright College

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