Krisztina Lion
Howard County,MD
Summary
Dynamic Senior Client Partner with a 96% client retention rate and a strong focus on client satisfaction. Demonstrates expertise in consultative sales strategies that cultivate enduring relationships with enterprise clients. Proven track record in enhancing team performance through targeted upskilling initiatives, streamlined reporting, and reduced operational inefficiencies. Recognized for exceptional communication skills, problem resolution, and solid business acumen.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Client Partner - Global Enterprise
VERIZON BUSINESS
Annapolis Junction, MD
04.2022 - 12.2024
- Charged with expanding executive and cross-functional partnerships to drive growth, execute annual sales strategy and lead collaboration to enhance client experience buying network, mobility, SaaS, security solutions.
- Business Acumen: understanding and presenting ROI to build brand trust and respond to industry and customer challenges with 95% customer retention rate. Largest SaaS win in the principal segment.
- Sales performance: sales forecasting, process improvement task force and enhanced reporting development to foster collaboration and reduce response times (Salesforce).
- Leadership & Project Management: winning RFPs by leading cross-functional teams responding to strict timelines and defined resources; recognized for in-depth client and industry knowledge.
- Business & Market Insight: 8% increase in annual revenue on a book of business of $8.4M by executing an attack plan for expanding contracts to holding portfolio companies.
Client Executive - Business Sales
VERIZON BUSINESS
09.2020 - 03.2022
- Executing a territory management plan with aligning and coordinating pre- and post- sales teams; marketing and channel partners to earn highest customer ratings and grow product portfolio.
- Exceeding sales targets in Infrastructure, Mobility, IoT, Security and Solutions sales.
- Influence, change agent: built strong collaborative relationships with internal/external clients, returning member of the workforce upskilling task force to identify knowledge gaps and device training paths.
- Personal development: awarded for rapid onboarding of Verizon systems and technical proficiency achieved by disciplined training schedule, and delivering curriculum recommendations to the sales force.
Account Manager
PERSONIFY CORP
Columbia, MD
06.2019 - 04.2020
- Rebuilding customer trust to retain and grow revenue with SaaS solution sales in the non-profit sector.
- Sales lead of a strategic initiative to build sales enablement and reporting structure to increase sales productivity and increase leadership visibility in KPIs, gap analysis.
- Revenue growth: ensured continued profitability (107% YoY) by building a pipeline of new opportunities.
- Product Management: partnering with cross-functional teams to transition clients to enhanced subscription/SaaS model to align and simplify the customer transition process with product development.
Account Manager - Preferred Accounts
AT&T GLOBAL NETWORK SERVICES
Frankfurt, Germany
05.2013 - 01.2019
- Partnering with Global Account Directors to execute account strategy on selected, signature, high-profile Fortune 500 companies with global presence.
- High impact business growth: RFP specialist working on 12 bids winning contracts with an overall value of $97.1M providing traditional and cloud-based infrastructure and security solutions.
- Operational Excellence: stunned senior leadership showcasing pre- and post-sales workflows while developing, testing and roll-out of a new in-house CRM system.
- Curriculum development and implementation: sales onboarding program planning, documentation and execution to standardize sales training experience and reduce fluctuation.
Remote Account Executive
AT&T GLOBAL NETWORK SERVICES
Brahslava, Slovak Republic
07.2009 - 05.2013
- Responsible for consistent attainment of monthly sales goals by applying consultative selling for complex telecommunication infrastructure solutions. Overseeing order management for complex infrastructure projects.
- Collaboration and reduce process redundancies during network implementation.
- Future leader success program: mentee of senior director charged with people leadership duties.
Education
Bachelor of Arts (B.A.) - Communications-Public Relations
Kodolányi János University of Applied Sciences
Székesfehervár, HungaryBachelor of Arts (B.A.) - Education: Teaching English as a Foreign Language
Kodolányi János University of Applied Sciences
Székesfehervár, HungarySkills
- Sales strategy and adaptability
- Outcome-focused leadership
- Problem solving
- Executive engagement
- Cross-functional Collaboration
- Performance Improvement
- Strategic Thinking
- Relationship building
Certification
- Numentum Activate (Social Media Outreach & Sales Excellence), Numentum, 04/01/24
- Microsoft Professional Certification: Azure AI Essentials, 01/01/25
- Microsoft Professional Certification: Azure Fundamentals, in progress
Awards
- Verizon Women of the World (WoW) Graduate, 04/01/24
- Excellence Award for 'Outstanding Achievement & Contribution to the Sales Center', AT&T, 01/01/12
- Virtual Leadership Summit Graduate, 01/01/11
Affiliations
Women in Technology (WIT), 09/01/24, Present
Languages
Hungarian
Native language
English
Proficient (C2)
C2
German
Proficient (C2)
C2
Spanish
Intermediate (B1)
B1
Accomplishments
- As a sales business partner actively contributed to the employee upskill task force in increasing the adoption of AI-driven resources and general AI-knowledge. (2024)
- Closed the largest telecom E2E device management software sale withing the enterprise principal segment with 4000 licenses. (2023)
- Led cross-functional teams in responding to complex mobility, security and telecom infrastructure RFPs generating an overall revenue of $97.1M in a 5-year timeframe. (2014-18)
- Devised an onboarding manual leading a team of 6 SMEs and shortened the training period of new sales team members by 20%. (2012)
- Partnering with IT, co-led the initiative to develop a new in-house CRM program incorporating the requirements of all stakeholders. (2009)
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementPersonal development programsPaid time offCompany CultureTimeline
Senior Client Partner - Global Enterprise
VERIZON BUSINESS
04.2022 - 12.2024
Client Executive - Business Sales
VERIZON BUSINESS
09.2020 - 03.2022
Account Manager
PERSONIFY CORP
06.2019 - 04.2020
Account Manager - Preferred Accounts
AT&T GLOBAL NETWORK SERVICES
05.2013 - 01.2019
Remote Account Executive
AT&T GLOBAL NETWORK SERVICES
07.2009 - 05.2013
Bachelor of Arts (B.A.) - Communications-Public Relations
Kodolányi János University of Applied Sciences
Bachelor of Arts (B.A.) - Education: Teaching English as a Foreign Language
Kodolányi János University of Applied Sciences
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