Krithika Arthanari Nagarajan

Goals & Objectives:

As a Senior Quality Management Specialist at SWIFT, I focus on ensuring the reliability, scalability, and performance of IT systems. My role involves proactive lead & managing the Agile team, capacity planning, system monitoring, and implementing best practices to maintain high standards of operational excellence.

Responsibilities:

• Develop and maintain contingency plans to address potential capacity-related risks and ensure business continuity
• Monitor and manage IT systems to ensure high availability and performance, minimizing downtime and disruptions
• Implement proactive measures to address potential capacity issues before impact service delivery
• Implemented application performance monitoring and live dashboards using Kibana to monitor infrastructure behavior across various environments
• Utilized Docker for containerization, ensuring consistent environments and streamlined deployments
• Leveraged OpenShift to manage containerized applications, enhancing scalability and reliability
• Handled different SWIFT messaging formats, ensuring accurate processing and compliance with standards.
• Ensured key performance indicators (KPIs) are met, driving improvements in system performance and reliability
• Collaborated with cross-functional teams to ensure seamless integration and operational excellence

Goals & Objectives:

As a Performance Technical Expert, I led the onsite & offshore performance testing team and DevOps initiatives, ensuring the quality and scalability of enterprise applications. My role encompassed strategic direction, team leadership, and the implementation of performance and automation testing across various projects

Responsibilities:

• Led End to End Performance Testing activities for over 25 applications to ensure quality requirements
• Provided strategic direction, successfully leading Onsite and Offshore teams to deliver quality improvements
• Managed end to end testing activities to optimize the performance and scalability of enterprise applications
• Led the DevOps Testing Services team which is responsible for Performance, Automation, Test Data Management and Service Virtualization for all the Squads in the Bank
• Responsible for end to end Application monitoring and bottleneck analysis to provide recommendations for performance tuning
• Utilized leadership and mentoring skills to train nearly 30 resources to gain expertise in Performance Testing, Proof of Concepts and Tool Feasibility study for the bank
• Led the adoption of Agile/DevOps across Test activities towards digital transformation to increase efficiency and reduce overall costs
• Implemented Performance and Automation Testing across Sprints through CI/CD pipeline
• Devised a global Performance Testing approach for cloud-based Applications and Open Bank Architecture solutions
• Responsible for creating Functional and Non-Functional Testing frameworks and devised quality control processes for all the project deliverables
• Strategized Performance tests for Data Center Migration to identify and remediate performance problems
• Implementation of Shift Left Performance Testing to identify and resolve application problems earlier in the development lifecycle
• Developed and implemented In-house utilities and tools to automate and reduce manual efforts
• Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
• Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.

Goals & Objective:

As an Associate in Projects, I was responsible for gathering non-functional requirements, conducting performance testing, and ensuring the successful execution of testing activities for key clients. My role involved extensive collaboration, technical expertise, and innovation to optimize application performance and streamline processes.

Responsibilities:

• The employee of the year award in 2013, 2014
• Gather Non-Functional requirements from the Business Team for effective preparation of Performance Scripts
• Conducted Performance Testing using tools like LoadRunner, JMeter, NeoLoad to script and execute tests
• Involved in Requirement Gathering, Planning, Scripting, Data Preparation & Management, Performance Test Execution for various types of tests, Server Monitoring and Analysis of Results
• Provided insights into the root cause of application bottlenecks using Monitoring tools like PerfMon, Dynatrace
• Created In House Tool for deriving Work Load Modelling to increase productivity
• Devised an Automated solution for the end to end reporting activities
• Client side Performance Testing using Dynatrace AJAX to optimize end to end user response time
• Implemented continuous integration for performance testing using Jenkins in the continuous delivery pipeline
• Offshore Coordinator for multiple projects – launched quality products with a low go-to-market timeframe
• Analysis of the performance test results and preparation of the Test Summary report