KRITHIKA GURUSWAMY

• Serving as the primary Requirement Engineer between Fobesoft stakeholders and development teams.
• Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
• Gathering, documenting, and validating business requirements across operational and financial modules.
• Coordinating with AI and OCR experts to ensure seamless data capture and real-time reporting accuracy.
• Supporting integration and customization requests based on client-specific F&B processes.
• Ensuring smooth implementation of enhancements based on user feedback and strategic goals.
• Leading UAT sessions and maintaining functional documentation.

Project: Intelligent Digitization & Validation System (IDVS)

Nov 2021 – Jun 2025

• Designed and implemented IDVS across multiple client platforms.
• Conducted workshops and led requirement gathering sessions.
• Managed post-deployment support and performance tuning.

Project: Analytics App

Mar 2022 – Oct 2024

• Translated business needs into scalable analytics modules.
• Integrated external systems and performed continuous optimization.

Project: Integration Hub

Mar 2023 – Jun 2025

• Developed API/middleware strategies to unify client systems.
• Mentored developers and conducted design and performance reviews.

Project: Power BI Dashboard for Business Intelligence

May 2023 - Jun 2024

• Led the development of a comprehensive Power BI dashboard to visualize client operational and financial KPIs
• Collaborated with cross-functional teams to define critical reporting metrics and design intuitive user experiences
• Automated data pipelines and integrated real-time analytics from multiple systems
• Delivered strategic insights for leadership through dynamic and actionable dashboards

Project: GINGA FLEETS – Transport Management ERP

• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
• Improved business processes by analyzing current practices and recommending optimization strategies.
• Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.