Krithika Manikavasagam

Job Description:

As the PMO and Product Lead for the enterprise RPA Automation Factory, I drive the end-to-end strategy, governance, and delivery of automation initiatives across multiple business functions including Operations, Finance, and Supply Chain. I work cross-functionally with technical and business teams to streamline high-effort, repetitive processes through automation solutions using UiPath and Automation Anywhere.

Key Responsibilities:

• Strategic Planning & Execution: Define the automation factory roadmap, prioritize high-impact use cases, and align with enterprise objectives to maximize ROI.
• Program & Portfolio Management: Lead intake, scoping, and execution of automation projects across multiple business lines, balancing speed, quality, and stakeholder expectations.
• Solution Design & Documentation: Collaborate with architects, developers, and business SMEs to document current-state processes and design scalable automation solutions using RPA tools.
• Environment & Access Coordination: Manage provisioning of development, UAT, and production environments; coordinate system accounts, ACLs, and licensing with security, infra, and platform teams.
• Deployment Management: Oversee automation development lifecycle from build to UAT, business demos, and production deployment, including managing timelines, dependencies, and risks.
• Change Management & Training: Lead UAT planning, user enablement, and SOP documentation to ensure successful adoption of automation into business operations.
• Metrics & Continuous Improvement: Establish KPIs to track impact (e.g., manual effort reduction, error rate, throughput) and identify opportunities for further process optimization.

Key Deliverables:

• Automated multiple high-touch workflows involving data entry, reconciliation, and validation across diverse tools such as SAP, web portals, spreadsheets, Intel AI , Endor, Rover internal messaging platforms, and reporting dashboards.
• Designed and deployed unattended bots that interface with legacy systems, web applications, and SAP transactions to perform complex, rules-based tasks with minimal human intervention.
• Reduced manual effort across departments by implementing scalable automation solutions, freeing up team capacity for strategic initiatives.

• Led product development initiatives across multiple sectors, enhancing operations at Market Fulfillment Centers
• Supervised a dedicated team, overseeing fulfillment processes for both Auto and Manual MFCs
• Engaged with over 15 stakeholders to lead cross-platform integration efforts, resulting in the successful launch of 20 new MFCs last year.
• Implemented inventory transfers from stores to MFCs, resulting in improved throughput.
• Refined forecasting logic, resulting in a 5% reduction in stale inventory.
• Utilized a mobile app for real-time analytics powered by Adobe Analytics, enhancing decision-making processes
• Introduced advanced analytics to predict MFC demand, resulting in a 5% reduction in excess inventory.
• Pioneered the integration of AI tools to streamline inventory management and achieved a 99% inventory accuracy rate.
• Initiated real-time stock level tracking, leading to a 10% reduction in overstock.
• Implemented a sustainability framework to align products with eco-friendly standards.
• Led a project that reduced operational costs by 15% through streamlined processes
• .

• Led the growth of a digital store team from inception, overseeing the management of web and mobile user experiences.
• Implemented an in-house scheduling system, replacing a vendor solution and resulting in annual savings of $1 million.
• Specialized in AB testing to successfully launch a new platform for the booking process with subscription.
• Drove the digital store experience for 3 million active users, contributing to $500 million in revenue.
• Established and guided a high-performing team of 5 members, taking ownership of web and mobile user experience roadmaps.
• Revamped data security protocols, reducing risk exposure by 40%.
• Played a pivotal role in product reviews, establishing company-wide roadmap planning standards.
• Pioneered the development of augmented reality (AR) tools for virtual product trials, enhancing the customer experience.
• Led digital enhancements, resulting in a 30% increase in e-commerce conversions.
• Forged strategic partnerships to expand digital reach and enhance user engagement

• Led the OMNI channel store fulfillment product portfolio, driving over $100M in annual revenue.
• Pioneered the design and engineering of strategic
• Apple Pay stack elements.
• Developed a user-centric payment integration strategy, enhancing customer satisfaction while balancing business needs Initiated a scalable e-commerce framework that facilitated a 40% increase in online sales.
• Conducted comprehensive market analysis to align product features with consumer expectations.
• Mentored a team of over 20 product managers, enhancing their skills and improving project outcome.
• Launched a pioneering e-commerce strategy, resulting in a 40% increase in online transactions.
• Enhanced product-market fit by leveraging data insights, leading to improved customer acquisition.
• Performed market analysis to effectively tailor product features to consumer demands.
• Effectively managed budget constraints and critical deadlines.
• Spearheaded a tech leadership program, fostering a culture of excellence and innovation.

• Partnered with Walmart ISD and global eCommerce for a customer Geo-location tracking check-in app.
• Drove the integration of Walmart's Easy Reorder with Google API, facilitating customer shopping list creation.
• Steered the Gift Card product roadmap and strategy , translating business needs into use cases and stories.
• Collaborated with treasury and business for compelling physical/digital enhancements.
• Initiated Pickup Points offering secure delivery alternatives, improving customer convenience.
• Orchestrated a user-centric interface redesign for Walmart Plus Subscription, boosting UX and conversion rates.
• Optimized product launch cycles, reducing time-to-market by 20%.
• Conceptualized a data-driven strategy to penetrate new markets, gaining first-mover advantage.
• Implemented advanced analytics for market segmentation, increasing targeting precision.
• Expedited cross-departmental workflows, slashing process bottlenecks by 15%.
• Refined data models for market analysis, enhancing predictive accuracy by 35%.

• Spearheaded the development of a global alert monitoring system to enhance the end-to-end customer journey.
• Designed an efficient workbench for managing functional and technical alerts across eCommerce systems.
• Selected as one of the first 50 individuals to build a new team at Walmart Labs, contributing to the establishment of Walmart's eCommerce Inbound Supply Chain network.
• Refined system protocols to elevate UX, reducing load times by 15%.
• Led a 20% increase in process efficiency by optimizing the eCommerce alert system.
• Introduced cutting-edge tools enhancing Walmart's supply chain visibility and agility.
• Drove the strategy for a pioneering inbound logistics network, setting industry benchmarks.

• Led complex, global enterprise initiatives with a focus on quality data solutions Developed user-friendly,
• scalable technical solutions addressing key business issues.
• Drove initiatives to execution, maintaining project transparency and stakeholder alignment.
• Managed multiple projects simultaneously under concurrent deadlines Contributed technically to data/system architecture, demonstrating proficiency in SQL and Python

• Developed user-friendly, scalable solutions by collaborating with multiple teams.
• Led impactful programs independently under tight deadlines, ensuring project transparency Identified and proposed technical solutions to address key business issues.
• Managed multiple projects aimed at supporting business expansion, cost savings, and statutory requirements.
• Applied technical expertise to understand complex engineering and analytical issues, providing in-depth evaluations.

• Applied technical expertise to define and execute business process solutions Collaborated with various teams to develop user-friendly, scalable solutions
• Managed multiple projects concurrently, delivering impactful programs independently.
• Utilized scientific analysis to capitalize on dynamic changes.
• Collaborated effectively with cross-functional teams to develop scalable solutions