Kriti Shrestha
Arlington
Summary
- Software Engineer with over seven years of experience building enterprise applications across banking, healthcare, and insurance domains, working on both backend services and frontend integrations.
- Strong background in Java and Spring Boot microservices, developing REST APIs that support loan processing, claims management, billing workflows, and real-time system updates in high-volume environments.
- Experienced in working with React.js to support internal dashboards and ensure smooth integration between backend APIs and user-facing applications.
- Hands on experience with event-driven systems using Apache Kafka, IBM MQ, AWS Kinesis, and Azure Service Bus to enable reliable communication across distributed platforms.
- Skilled in relational and NoSQL databases including Oracle, PostgreSQL, MySQL, Cassandra, and MongoDB, with solid SQL and PL/SQL experience supporting large transactional systems.
- Familiar with cloud and DevOps tools including AWS (EC2, ECS, S3, Lambda, RDS, CloudWatch), Docker, Jenkins, GitHub Actions, Maven, and Gradle to support stable deployments and CI/CD automation.
- Experienced in secure application development using Spring Security, OAuth2, and JWT to protect sensitive financial and healthcare data in regulated environments.
- Comfortable supporting production systems, troubleshooting issues during peak processing cycles, and working closely with cross-functional teams in Agile environments.
- Experienced across the full Software Development Life Cycle (SDLC), from requirement gathering and design to development, testing, deployment, and production support.
- Known for gradually taking increased responsibility across roles, contributing to system improvements, and delivering reliable solutions aligned with business and regulatory requirements.
Overview
7
7
years of professional experience
Work History
Software Engineer
Truist Bank
07.2023 - Current
- Worked on a full-stack loan processing project using Java 17, Spring Boot, and React, supporting the complete loan lifecycle from application submission to disbursement.
- Developed and improved backend services for eligibility checks, underwriting workflows, and loan status tracking used by internal banking teams.
- Built RESTful APIs following OpenAPI standards to support frontend dashboards, underwriting systems, and core banking platforms.
- Integrated Apache Kafka and IBM MQ (JMS) to support real-time updates between underwriting, credit risk, and other internal systems.
- Updated and Improved Oracle 19c PL/SQL stored procedures and SQL queries to support high-volume loan data and improve system response times.
- Worked with third-party credit bureau and payment gateway APIs using REST (JSON) and SOAP secured with OAuth2
- Supported document storage workflows using AWS S3 and worked with AWS Lambda for event-driven processing tasks.
- Worked with Docker-based deployments and supported CI/CD processes using GitHub Actions, Maven, and Jenkins.
- Followed secure coding practices and supported quality checks using SonarQube and Black Duck security scans.
- Wrote unit and integration tests using JUnit 5 and Mockito to support stable and reliable releases.
- Provided production support by monitoring logs in Splunk and AWS CloudWatch to troubleshoot issues during high-volume loan cycles.
- Collaborated in sprint planning sessions to break down tasks and worked closely with frontend developers, QA, and operations teams in an Agile environment.
- Engaged with stakeholders to clarify requirements and ensure technical solutions met regulatory and operational needs.
Software Engineer
Optum (UnitedHealth Group)
08.2021 - 06.2023
- Worked on modernizing a healthcare billing system by moving older components into Java 8 and Spring Boot microservices to improve flexibility and maintainability.
- Built RESTful APIs to support claims status tracking, eligibility verification, invoice generation, and member billing history used by billing and operations teams.
- Worked with React.js, HTML5, and CSS3 dashboards connecting backend APIs to display claims and payment data clearly for internal users.
- Used Apache Kafka and AWS Kinesis to support real-time updates for claims and payment events across healthcare systems.
- Developed batch reconciliation workflows using Spring Batch and Quartz Scheduler to process recurring billing cycles and generate financial reports.
- Helped improve SQL queries and indexing strategies in Oracle 12c, MySQL, and PostgreSQL to support faster billing data retrieval.
- Worked with Docker containers and supported deployments in AWS environments including EC2, ECS, RDS, and S3.
- Used Spring Security, OAuth2, and JWT to help secure healthcare transactions and protect sensitive member information.
- Worked with Azure Service Bus to support communication between billing and reporting systems and supported CI/CD pipelines using Jenkins and Maven to help automate builds, testing, and deployments.
- Monitored applications using ELK Stack, Splunk, and AWS CloudWatch and assisted in troubleshooting production issues.
- Assisted with production support activities, including monitoring live billing systems, supporting disaster recovery procedures, and helping manage failover handling during unexpected outages.
- Participated in Agile and SAFe Agile practices including PI Planning, sprint planning, and Scrum ceremonies, collaborating closely with product owners and QA teams.
- Gradually took ownership of feature enhancements, contributed to code reviews, and supported team members while working in IntelliJ and Eclipse development environments.
Software Engineer
Humana
02.2019 - 07.2021
- Worked on backend services using Java 8, Spring Boot, and Hibernate to support insurance claims processing systems.
- Helped improve eligibility and policy validation logic to support accurate real-time claim decisions.
- Supported RESTful APIs used by internal claim management systems to process, validate, and track insurance claims.
- Worked with Apache Kafka and AWS Kinesis to support event-driven updates for claim status changes across systems.
- Assisted in working with Oracle 12c SQL for relational databases and supported NoSQL databases including Cassandra and MongoDB.
- Assisted with AWS deployments using EC2, S3, and CloudWatch under guidance from senior engineers.
- Contributed to Jenkins-based CI/CD processes using Maven and Gradle to support build and release activities.
- Wrote unit and integration tests using JUnit and Cucumber and supported performance testing using JMeter.
- Monitored applications using Prometheus, Grafana, and AppDynamics and helped troubleshoot production issues.
- Provided support during peak claims cycles and assisted with basic failover and recovery tasks.
- Assisted in updating internal UI screens and worked with frontend teams to support API integrations for claim tracking tools.
- Participated in PI Planning, sprint reviews, and peer code reviews within SAFe Agile to gain experience in enterprise development practices.
Education
MBA - Business Analytics
Midwestern State University
Wichita Falls, TXSkills
- Java (8, 17), JavaScript, SQL, PL/SQL
- Reactjs, HTML5, CSS3
- Spring Boot, Spring MVC, Spring Batch, Hibernate, JPA, Spring Security
- Microservices, RESTful APIs, SOAP, OpenAPI/Swagger, Event-Driven Architecture, API Integration
- Oracle, PostgreSQL, MySQL
- MongoDB, Cassandra
- AWS (EC2, ECS, S3, Lambda, RDS, CloudWatch, Kinesis), Azure Service Bus
- Apache Kafka, IBM MQ (JMS)
- Docker, Jenkins, GitHub Actions, Maven, Gradle
- JUnit, Mockito, Cucumber, JMeter, Unit Testing, Integration Testing
- Splunk, ELK Stack, Prometheus, Grafana, AppDynamics
- OAuth2, JWT
- Git, Postman, Agile, Scrum, SAFe Agile, SDLC, Production Support, Incident Management
Timeline
Software Engineer
Truist Bank
07.2023 - Current
Software Engineer
Optum (UnitedHealth Group)
08.2021 - 06.2023
Software Engineer
Humana
02.2019 - 07.2021
MBA - Business Analytics
Midwestern State University