Kriztal Mendoza
Port Saint Lucie,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retail Banker position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Executive Business Assistant
Kpermen Enterprise
Port Saint Lucie, FL
01.2021 - 01.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Used coordination and planning skills to achieve results according to schedule.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Business Assistance
Distribuidora Veneoficina
Venezuela
12.2011 - 03.2014
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Input financial data and produced reports using [Software].
- Recorded deposits into [System], reconciled monthly bank accounts and tracked expenses.
- Maintained relationships with vendors and managed invoices for [Product].
Assistant Accounting Clerk
Truly Nolen De Venezuela
Venezuela
02.2010 - 01.2011
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Input financial data and produced reports using [Software].
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Recorded deposits into [System], reconciled monthly bank accounts and tracked expenses.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Implemented new accounting processes to decrease spending and work flow downtime.
Education
Bachelor of Arts - Accounting
Keiser University
Fort Lauderdale, FL12.2024
Skills
- Office Equipment
- Bank Deposits
- Business Auditing
- Online Systems
- Customer Service
- Administrative Duties
- Office Administration
- Customer Satisfaction
- Business Administration
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Executive Business Assistant
Kpermen Enterprise
01.2021 - 01.2023
Business Assistance
Distribuidora Veneoficina
12.2011 - 03.2014
Assistant Accounting Clerk
Truly Nolen De Venezuela
02.2010 - 01.2011
Bachelor of Arts - Accounting
Keiser University