Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kriztal Mendoza

Port Saint Lucie,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retail Banker position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Executive Business Assistant

Kpermen Enterprise
01.2021 - 01.2023
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Business Assistance

Distribuidora Veneoficina
12.2011 - 03.2014
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Input financial data and produced reports using [Software].
  • Recorded deposits into [System], reconciled monthly bank accounts and tracked expenses.
  • Maintained relationships with vendors and managed invoices for [Product].

Assistant Accounting Clerk

Truly Nolen De Venezuela
02.2010 - 01.2011
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Input financial data and produced reports using [Software].
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Recorded deposits into [System], reconciled monthly bank accounts and tracked expenses.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Implemented new accounting processes to decrease spending and work flow downtime.

Education

Bachelor of Arts - Accounting

Keiser University
Fort Lauderdale, FL
12.2024

Skills

  • Office Equipment
  • Bank Deposits
  • Business Auditing
  • Online Systems
  • Customer Service
  • Administrative Duties
  • Office Administration
  • Customer Satisfaction
  • Business Administration

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Executive Business Assistant

Kpermen Enterprise
01.2021 - 01.2023

Business Assistance

Distribuidora Veneoficina
12.2011 - 03.2014

Assistant Accounting Clerk

Truly Nolen De Venezuela
02.2010 - 01.2011

Bachelor of Arts - Accounting

Keiser University
Kriztal Mendoza