Kroekrit Cervantes
Ruskin
Summary
Professional with a background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking. Overall, a dynamic and goal-oriented worker, with proven team leadership and problem-solving skills honed at Amazon Fulfillment Center and Burger King. Excelled in staff supervision, enhancing team productivity, and significantly improving customer satisfaction through effective customer relations. Proficient in time management and attention to detail, driving business growth and operational excellence to ensure the companies' success.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Amazon Fulfillment Center
06.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Assisted in reducing product damage by properly handling and storing materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Enhanced team productivity by assisting coworkers with heavy lifting tasks and sharing workload during peak hours.
- Worked professionally with team members and across departments to meet the demands of a high-volume environment.
- Upheld company standards for quality, performance, and accuracy across outbound operations.
Assistant Manager
Burger King
05.2018 - 06.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Greeted customers promptly and took orders to keep the flow of traffic moving.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with team members to ensure a smooth workflow, contributing to a positive work environment.
- Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Improved communication between front-of-house staff and kitchen team members by proactively addressing potential issues or concerns related to service quality or wait times.
- Contributed to a positive team atmosphere by effectively communicating with fellow crew members during busy shifts.
- Assisted with receiving deliveries, and accurately verifying contents against invoices while maintaining proper storage procedures for perishable items.
- Provided support during high-volume shifts, effectively multitasking and prioritizing tasks as needed to maintain smooth operations.
Education
Bachelor of Science - Hospitality Management
Everglades University
Sarasota, FL09-2025
Associate of Arts - Applied Psychology
Hillsborough Community College
Ruskin, FL05-2022
High School Diploma -
Lennard High School
Ruskin, FL05-2020
Skills
- Attention to detail
- Problem-solving
- Team collaboration
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Time management
- Team motivation
- Staff supervision
- Goal setting
- Sales strategies
- Recruiting and interviewing
- Employee performance evaluations
- Content management systems
- Needs assessment
Languages
English
Full Professional
Thai
Elementary
Spanish
Elementary
Timeline
Warehouse Associate
Amazon Fulfillment Center
06.2022 - Current
Assistant Manager
Burger King
05.2018 - 06.2022
Bachelor of Science - Hospitality Management
Everglades University
Associate of Arts - Applied Psychology
Hillsborough Community College
High School Diploma -
Lennard High School
Similar Profiles
Jacoby CallierJacoby Callier
Operations Manager at Amazon Fulfillment Center: SAT2 & SAT3Operations Manager at Amazon Fulfillment Center: SAT2 & SAT3
Ray TindleRay Tindle
Associate at Amazon Fulfillment CenterAssociate at Amazon Fulfillment Center
Donald BoldingDonald Bolding
Learning Trainer Lead at Amazon Fulfillment CenterLearning Trainer Lead at Amazon Fulfillment Center
Heather SheltonHeather Shelton
Amazon Fulfillment Associate at Amazon Fulfillment CenterAmazon Fulfillment Associate at Amazon Fulfillment Center
Shericka GraceShericka Grace
Environmental Services Housekeeper at Tampa General Hospital, St. Joseph's HospitalEnvironmental Services Housekeeper at Tampa General Hospital, St. Joseph's Hospital