KR'tina Shingle
1501 E Young Street ,TX
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Expertise in Patient Care. Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.
Overview
19
19
years of professional experience
Work History
PCA
A First Name Basis Home Care - Baton Rouge
12.2022 - Current
- Ran errands for patients, did shopping, and picked up other necessities.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Maintained clean and safe environment to promote patient safety and comfort.
Resident Advisor
EasterSeals Of Louisiana
09.2022 - Current
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
- Promoted positive relations between residents and staff.
- Assisted students in handling tough situations to resolve problems.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Enforced rules and regulations to maintain order and safety in residence hall.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
- Participated in staff meetings and training to stay informed on policies and procedures.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Solved grievances and complaints by collaborating with residents.
- Fostered productive and supportive environment for academic and social success.
- Facilitated minor care needs of facility by reporting issues to maintenance department for quick resolution.
- Supported personal needs of residents dealing with diverse conditions.
Substitute Teacher
Caddo Parish Schools
03.2021 - 05.2021
- Assisted students in mastering subject material and preparing for tests.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Developed lesson plans to align with grade-level standards and objectives.
- Operated computers or audio-visual aids to supplement presentations.
- Provided instruction for students in core subject areas.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Followed lesson plans designed by absent teachers.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Implemented classroom management techniques to maintain positive learning environment.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Enforced school and class rules to maintain order in classroom.
- Monitored student performance and provided feedback to inform instruction.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
- Distributed textbooks, workbooks, papers and pencils to students.
- Incorporated technology into learning to enhance student engagement and learning.
- Monitored student behavior and administered discipline as needed.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Implemented engaging lesson plans to accommodate varied student learning styles.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
Payment Processor- Billing and Coding
Fairfield Family Clinic
01.2016 - 04.2017
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Generated monthly accounts receivable reports to submit developments for management review.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Handled account payments and provided information regarding outstanding balances.
- Used data entry skills to accurately document and input statements.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Provided excellent customer service, developing and maintaining client relationships.
- Generated monthly billing and posting reports for management review.
- Maintained accurate records of customer payments.
- Utilized various software programs to process customer payments.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Followed up with medical staff regarding missing information in patient records.
- Identified new methods to optimize medical records management.
- Monitored changes in coding regulations to provide recommendations for compliance.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Verified accuracy of patient information in medical records.
- Input data into computer programs and filing systems.
- Created and maintained up-to-date patient medical records to enable tracking history and preserve consistent information.
STNA
Overton Brooks VA Medical Center
01.2006 - 12.2006
- Provided direct personal patient observation, care, and assistance to 30 patients per shift in Veteran medical facility.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Education
No Degree - Criminalistics And Criminal Science
Southern University At Shreveport
Shreveport, LA01.2027
No Degree - Nursing Administration
Bossier Parish Community College
Bossier City, LA01.2006
Skills
- Hospice and Palliative Care
- Patient Care Activities
- Patient-Focused Care
- Patient Service
- Professional Bedside Manner
- Mobility Assistance Aptitude
- Feeding Assistance
- Culturally Competent Care
- Patient Positioning Understanding
- Medical Laboratory Procedures
- Blood Glucose Monitoring
- Quality Patient Care
- Height and Weight Measurement
- General Housekeeping
- Cleaning and Sanitizing
- Meal Preparation
- Medical Equipment Operations
- Computer Literacy
- Vitals Documentation
- Behavior Redirection
- Monitoring Vitals
- Emergency Response
- Nursing Staff Support
- Client Documentation
- Data Collection
- Patient Information Collection
- Simple Dressings
- Basic Nursing Care
- Direct Supervision
- Mobility Assistance
- Taking Vital Signs
- Medication Side Effect Knowledge
- Knowledge of State Regulations
- Patient Rounds
- Ambulation
- Performing EKGs
- Biohazardous Waste Disposal
- Proper Storage Procedures
- Health Education
- Donor Screening
- Sharps Disposal
- Data Entry
- Medical Records Maintenance
- Medical Office Administration
- Measuring Vital Statistics
- Specimen Collection and Storage
- Medical Histories and Vital Statistics
- Team Leader
- Staff Phlebotomy Training
- Pulse Oximetry
- HIPAA
- Venipuncture
- Emotional Support
- Behavioral Management
- Personal Hygiene Assistance
- Dementia Care
My hobbies are studying foreign language such as Hebrew.
I attended the synagogues on the Sabbath days and High Holy days . My family and I learn about Jewish laws and principles. It requires parents to teach our children about Jewish rituals, such as marking life cycles eventand seasons, putting on the tefillin and tallit each day, and surrounding meals with blessings . It emphasizes Torah study including the Mishnah which are Jewish laws.
Languages
Hebrew
Limited Working
Timeline
PCA
A First Name Basis Home Care - Baton Rouge
12.2022 - Current
Resident Advisor
EasterSeals Of Louisiana
09.2022 - Current
Substitute Teacher
Caddo Parish Schools
03.2021 - 05.2021
Payment Processor- Billing and Coding
Fairfield Family Clinic
01.2016 - 04.2017
STNA
Overton Brooks VA Medical Center
01.2006 - 12.2006
No Degree - Criminalistics And Criminal Science
Southern University At Shreveport
No Degree - Nursing Administration
Bossier Parish Community College
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