Krunal Amin
Schamburg,IL
Summary
Mission-focused operations and leadership professional with hands-on expertise in cybersecurity, logistics, and military-style planning. Recognized for building high-performing teams, safeguarding critical assets, and delivering measurable results across dynamic environments. Trusted for decision-making under pressure, cross-functional collaboration, and execution of strategic initiatives.
Professional with comprehensive experience and readiness for role. Known for strong focus on team collaboration and achieving results. Adaptable and reliable, supporting colleagues effectively and responding to changing needs. Skilled in communication, problem-solving, and client relations. Recognized for integrity, determination, and results-driven approach.
Overview
8
8
years of professional experience
Work History
Cargo Office Agent
Worldwide Flight Services
11.2025 - Current
- Implemented mentoring strategies for team performance, focusing on operational efficiency and the delivery of high-quality service.
- Conducted training and oversight of safety protocols to ensure adherence and promote a proactive safety environment.
- Analyzed and improved cargo processing methods, resulting in faster turnaround times for departing flights.
- Administered inventory management processes to maintain accuracy in equipment and supply tracking.
- Developed and delivered comprehensive training programs for new hires to ensure adherence to operational standards and best practices in airport services.
- Developed and executed tailored follow-up strategies to improve customer satisfaction.
Cargo Office Agent
Air General
06.2025 - 11.2025
- Extensive knowledge of airline cargo operations and documentation, including air waybills, manifests, and bills of lading, with strict adherence to TSA, IATA, and U.S. Customs regulations.
- Exceptional customer service and communication skills, fostering positive relationships with clients, drivers, and airline staff while resolving issues effectively.
- Advanced proficiency in data entry and cargo management systems, ensuring accurate records, compliance, and streamlined workflows.
- Proven ability to multitask and adapt in fast-paced environments, balancing competing priorities with strong problem-solving and decision-making skills.
- Detail-oriented and safety-driven professional, recognized for organizational excellence, regulatory compliance, and accurate record-keeping.
- Implemented process improvements, enhancing workflow efficiency across teams.
International Flight Coordinator
LSG SKY CHEFS
12.2021 - 04.2024
- Directed logistics for 100+ daily international flights, ensuring on-time delivery, strict regulatory compliance, and seamless operational performance.
- Optimized supply chain and inventory systems, reducing costs by 20%, cutting food waste by 15%, and boosting order accuracy by 25%.
- Resolved complex flight delays with decisive, high-pressure problem-solving, maintaining a 95% operational readiness rate.
Dispatcher
AMAZON
12.2021 - 11.2022
- Managed large-scale routing operations, improving delivery speed by 30% through advanced route analysis and optimization.
- Coordinated communication between drivers, warehouses, and customers, ensuring real-time issue resolution and 98% customer satisfaction.
- Applied disciplined, detail-oriented logistics management, streamlining operations and supporting high-volume fulfillment efficiency.
Palletizer
Nation's Pizza and Foods
02.2019 - 07.2021
- Implemented efficient stacking and wrapping techniques for pallets, focusing on safety and accuracy in high-volume food product shipments.
- Implemented rigorous quality and safety measures in a dynamic production setting, enhancing product integrity and supporting on-time shipment.
- Exhibited proficiency in balancing individual responsibilities with teamwork to achieve shared goals.
Store Manager
7-Eleven
05.2018 - 02.2019
- Directed all aspects of daily store operations, consistently driving revenue growth and enhancing customer satisfaction.
- Recruited, trained, and developed high-performing teams, reducing turnover by 25% and boosting overall productivity.
- Maintained strict inventory control and loss prevention, ensuring financial accuracy and minimizing shrinkage.
- Delivered outstanding customer service standards, resolving issues quickly and fostering long-term customer loyalty.
Education
Information Technology Systems Administrator Program - Ciber Security
My Computer Career
Chicago, IL02-2022
Bachelor of Science - Chemistry
J & J College of Science
India03-2015
Skills
- Analytical research
- Mentoring for team growth
- Strategic & Tactical Execution
- Cybersecurity & Data Protection
- Operational Logistics & Process Optimization
- Typing, Documentation & Organization
- Stakeholder & Cross-Agency Collaboration
- Customer service and care
- Problem-solving skills
- Schedule management
Timeline
Cargo Office Agent
Worldwide Flight Services
11.2025 - Current
Cargo Office Agent
Air General
06.2025 - 11.2025
International Flight Coordinator
LSG SKY CHEFS
12.2021 - 04.2024
Dispatcher
AMAZON
12.2021 - 11.2022
Palletizer
Nation's Pizza and Foods
02.2019 - 07.2021
Store Manager
7-Eleven
05.2018 - 02.2019
Bachelor of Science - Chemistry
J & J College of Science
Information Technology Systems Administrator Program - Ciber Security
My Computer Career