KRUNAL H. PARIKH
STRATFORD,NJ
Summary
Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Network Trainer
SUDH MANAGEMENT/ SOUTH JERSEY MANAGEMENT
01.2021 - Current
- Able to perform all duties of restaurant Team Members, Restaurant Managers,District Leaders and Director
- Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards
- Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability
- Provides great guest service and resolves issues
- Deliver training to restaurant managers and District Leaders and network including marketing windows and LTOs and Brand initiatives
- Ensure that restaurants correctly execute new products and processes in a marketing window
- Drive a clear vision and clearly communicates to the team; staffing/deployment, team service, speed of service
- Engages with Dunkin’ Brands Field Operations team as appropriate
- Coach District Leader's to drive sales, improve profitability and guest satisfaction
- Developed comprehensive training materials for network professionals, leading to increased productivity and efficiency.
- Delivered engaging network training sessions, resulting in high participant satisfaction and knowledge retention.
- Assessed trainee progress through evaluations and feedback, ensuring optimal learning outcomes.
- Ensure budgets are achieved – including store and district level sales, COGs and Labor .
- Improve financial results by studying, evaluating, and re-designing processes, and presenting data analysis and changes to leadership.
- Assist in Annual Business Plan & Budget Process and quarterly reviews
- Monitor guest feedback scores and KPI; communicate and train General Managers and property employees accordingly.
- Act as a liaison between the network and corporate brand representatives.
- Ensure all training metrics are met and new marketing programs are rolled out and trained accordingly.
- Manage a sizable, geographically disbursed portfolio of locations.
- Work directly with all department for all grand openings. Including: ensuring the proper staffing levels are met and all training plans/protocols are met and on time to meet the grand opening date.
- Streamlined the onboarding process for new hires by creating a structured network training curriculum.
- Implemented ongoing skill assessments to identify areas of improvement for both individual learners and overall team performance.
- Partnered with management to align network training goals with company objectives, promoting consistency throughout the organization.
- Conducted regular reviews of existing training materials, updating content as needed based upon technological advancements or organizational changes.
- Optimized overall cost-efficiency of the organization''s networks by teaching staff how to implement preventative maintenance measures.
- Provided coaching and mentoring to District managers, Restaurant managers, and Shift Leaders.
- Established and maintained quality control standards.
- Created and oversaw shift management, new manager, food safety training programs for operations.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations and employees to encourage maximum performance and dedication through development and creating a culture of fun, accountability, responsibility, positive energy, and expectations from both employer and employee.
- Evaluate performance of restaurant leadership based on both personal growth, performance, and financial success.
- Manage operations by directing and coordinating activities consistent with the established goals, objectives, plans, and policies of the organization.
- Establish, implement, and execute comprehensive goals for performance and growth.
- Accountable for the daily operations of the stores in your portfolio, including food safety, maintenance, and all administrative requirements.
- Accountable for your stores ongoing operations while being responsible for the efficiency and sustainable growth of the business.
- Work with Director to design and implement business strategies, plans, and procedures.
- Work closely with leadership team to identify and communicate trends identified in the business to facilitate positive change across the organization.
- Complete projects and assignments by establishing objectives, determining priorities, managing time, gaining cooperation of others, monitoring progress, problem-solving and making adjustments to plans as needed.
Restaurant Manager
MEDFORD CHURCH LLC/SOUTH JERSEY MANAGEMENT
12.2018 - 01.2021
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Carefully interviewed, selected, trained, and supervised staff.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Developed unique events, job fairs, community & church Events and special promotions to drive sales.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Restaurant Manager
SOUTH JERSEY MANAGEMENT
09.2018 - 12.2018
- supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts, or stores
- Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
- Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
- Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors and Assistant
- Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their job
- Provides clear, consistent communications on a frequent basis with the Restaurant Managers
- Demonstrates respect for individual employees and appreciation for their efforts and contributions
- Manages the financial targets within the network for Sales, Production, Food Cost, Labor, and Profitability
Restaurant Manager
Sigma Hospitality
05.2018 - 09.2018
English Teacher
SHRIJEE GROUP OF CLASSES GRADE 9 TO 12 SCI. & COMM
05.2010 - 05.2016
ENGLISH TEACHER (GRADE 8 TO 10)
GAYATRI COACHING CLASSES
05.2007 - 05.2010
English Teacher (GRADE 9 TO 12 SCI. & COMM.)
OM COACHING CLASEES (OWNER)
05.2004 - 05.2016
Education
BBA - Business Administration And Management
NALANDA COLLEGE OF COMMERCE AND MANAGEMENT
GUJARAT, INDIA04.2007
Skills
- Critical Thinking Abilities
- Continuous Learning Attitude
- Highly energetic and motivated individual
- Excellent ability to multitask, Plan and work thru initiatives in a systematic fashion
- Excellent interpersonal and communication skills with a strong customer focus
- Self-Starter with ability to work independently and as a team
- Strong problem-solving skills
- Excellent written communication skills
- Ability to work in a fast-paced, high pressure environment
- Ability to shift and manage multiple priorities
- Results driven focus and ability to work through to completion in a timely manner
- Adaptable to change
- Exceptional organizational skills
- Assessment and Feedback Strategies
- Interpersonal Relationship Building
- Customer Service Orientation
- Training Method Development
- Employee Interviewing
- Quality Assurance
- Decision-Making
- Social Services Support
- Employee Performance Reviews
- Training Material Development
Accomplishments
Leader of the Quarter - Dunkin Brands' -2019
Leader of the Quarter / Year - Sudh Management - 2019 /2020
Certification
Serv Safe
SELF- BELIEF
BE THE BEST, DO THE BEST
BEST OF WORK, REST OF LUCK
Timeline
Network Trainer
SUDH MANAGEMENT/ SOUTH JERSEY MANAGEMENT
01.2021 - Current
Restaurant Manager
MEDFORD CHURCH LLC/SOUTH JERSEY MANAGEMENT
12.2018 - 01.2021
Restaurant Manager
SOUTH JERSEY MANAGEMENT
09.2018 - 12.2018
Restaurant Manager
Sigma Hospitality
05.2018 - 09.2018
English Teacher
SHRIJEE GROUP OF CLASSES GRADE 9 TO 12 SCI. & COMM
05.2010 - 05.2016
ENGLISH TEACHER (GRADE 8 TO 10)
GAYATRI COACHING CLASSES
05.2007 - 05.2010
English Teacher (GRADE 9 TO 12 SCI. & COMM.)
OM COACHING CLASEES (OWNER)
05.2004 - 05.2016
BBA - Business Administration And Management
NALANDA COLLEGE OF COMMERCE AND MANAGEMENT
Serv Safe
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