KRUPA PATEL

Project 1: Puerto Rico Medicaid Delivery System

Project 2: South Dakota Medicaid and Child Care Assistance Delivery System

• Participated actively in Agile Scrum meetings, consistently meeting sprint goals, and contributing valuable insights to accomplish project milestones and meet demanding timelines.
• Provided valuable feedback during design reviews, helping to shape software solutions that met both functional requirements and user expectations.
• Evaluated the function, performance, and design compliance of every product against design standards and customer needs.
• Contributed to project planning efforts, estimating the time required for the completion of QA activities, and adjusting as necessary throughout development cycles.
• Collaborated with a business analyst, a developer, and a tester to establish, meet, and maintain quality assurance thresholds based on best-practice tools.
• Improved software quality by designing and implementing comprehensive test plans, identifying bugs, and suggesting improvements.
• Conducted performance testing on software applications to identify potential bottlenecks and recommend optimizations for improved scalability.
• Participated in root cause analysis investigations following critical defects or incidents to prevent future occurrences through improved processes or system changes.
• Managed defect tracking systems effectively, prioritizing issues appropriately, and ensuring timely resolution.
• Troubleshot complex issues with databases, resolving problems quickly and effectively to minimize disruptions to end users' work.
• Supported successful product releases by performing regression testing on existing features after each update cycle.
• Maintained up-to-date knowledge of industry standards and best practices in UAT testing methodologies.
• Collaborated with the production team to facilitate smooth operations, avoiding disruptions and delays.
• Provided post go-live support by responding promptly to user inquiries regarding system usage and performance issues.
• Identified opportunities for process improvements to decrease in support calls.
• Developed a comprehensive mentoring program to support new employees in their transition into the company.

Project: Social Networking with Online Shopping

• Coordinated with the point of contact for various groups to gather requirements and set up the monitoring procedures.
• Collaborated with developers and other stakeholders to identify areas for improvement in the software.
• Involved in developing positive and negative test cases, and test plans.
• Tested functionality, performance, and compliance of each product against strong development standards, and high customer satisfaction.
• Performed back-end testing via MySQL to ensure data was accurately recorded, and tested application data result set in the Postman API platform.
• Reviewed anomalies reported by the UAT team and documented them using JIRA and Zephyr in the defect meeting with the developer and other system engineers.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Utilized various software and tools to streamline processes and optimize performance.
• Completed day-to-day duties accurately and efficiently.
• Conducted end-to-end testing on user applications, finding and documenting defects, and recommending changes to the development team.
• Initiated interpersonal training to enhance the knowledge of interface concepts.

Project 1: Servlet Project: Created this website using JSP, Servlet, JDBC and MySQL. Used Eclipse IDE to get data from the backend during my college time.

Project 2: Traveling booking form: Created a simple form using UI-Bootstrap to make it responsive and gave custom form validation during my college time.

Project 3: College Website Project: This project was developed under ASP.Net & C#.Net Programming language using Visual Studio and SQL Server 2005 for storing the data during my college time.

• Prepared design documentation, Analyzed and studied complex system requirements.
• Wrote and maintained technical documentation to describe SDLC and STLC cycles.
• Reviewed current system presented ideas for system improvements and recommended improvements on adding more features to an existing software program as necessary.
• Developed End-User friendly GUI using JSP, HTML5, CSS3, and JavaScript.
• Implemented CSS Manipulation, HTML Event functions, JavaScript Effects, and animations using JQUERY.
• Developed SQL queries, including joins and unions that perform data retrieval for the application, according to the business rules.
• Implemented modules using Core Java APIs, Java collection, Threads, XML, and integrated modules.
• Used multithreading and OOPS concepts in programming to improve overall performance.
• Clearly and regularly communicated with the project manager.
• Prepared training manuals for Gujarat Technological University.