Krut Patel
Hatfield,PA
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.
Overview
4
4
years of professional experience
Work History
Land Surveyor
Ganesh Buliders
10.2023 - 01.2025
- Conducted topographic surveys to assist in the design of infrastructure improvements.
- Performed field calculations to complete assessments.
- Measured and marked property lines and key topographic features.
- Followed local, regional and national guidelines for land surveying.
- Read and used topographical data to complete analysis of land plots and roadways.
- Assessed individual survey project needs and planned workflows.
- Located monuments and natural geographical features to report on legal boundaries of over commercial lots using metes-and-bounds method.
- Increased accuracy of data collection by managing and maintaining high-quality surveying equipment.
- Contributed to successful land development projects with careful topographic mapping and boundary analysis.
Customer Service Representative
Reliance Fresh
01.2021 - 09.2023
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.
- Communicated effectively with coworkers to foster strong teamwork within the cashier department.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked flexible schedule and extra shifts to meet business needs.
- Facilitated smoother checkout process, trained new employees on POS systems.
Education
BBA - Business Administration
Dr Bhimrao Ambedkar University
Agra12-2018
Skills
- Active listening
- Relationship building
- Microsoft office
- Microsoft
- Critical thinking
- Patience and empathy
- Reliability and punctuality
- Refunds and exchanges
- Attention to detail
- Organizational growth
- Field data collection
- Land surveying
- Land title corner locates
- Alta surveys
- Property research
- Mathematical calculations
- Legal descriptions
- Soil classification
- Multitasking
- Problem-solving abilities
- Effective communication
- Decision-making
Timeline
Land Surveyor
Ganesh Buliders
10.2023 - 01.2025
Customer Service Representative
Reliance Fresh
01.2021 - 09.2023
BBA - Business Administration
Dr Bhimrao Ambedkar University
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