Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kruthi Kandra

Summary

Experienced professional with a strong background in business analysis, utilizing data-driven decision-making and process optimization techniques. Collaborative team player delivering impactful results. Adaptable to changing needs, leveraging skills in stakeholder management, requirement gathering, and strategic planning. Recognized for analytical thinking, problem-solving abilities, and effective communication skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

Cognizant Technology Solutions, CTS
07.2012 - Current
  • Collaborated with cross-functional teams to migrate legacy systems to a cloud-based solution, resulting in a 40% reduction in system downtime
  • Developed comprehensive data analytics dashboards, facilitating real-time decision-making for senior management and increasing operational efficiency by 40%
  • Spearheaded the development and implementation of data integration solutions, increasing data consistency and availability by 50% across departments
  • Analyzed business requirements and collaborated with developers to create custom software solutions, resulting in a 20% increase in user productivity
  • Executed quality assurance protocols resulting in a 30% reduction in post-deployment bugs, significantly improving user experience
  • Optimized the project management lifecycle by adopting Agile methodologies, improving project delivery time by 30% without compromising quality
  • Enhanced system efficiency by writing optimized SQL queries that decreased data retrieval times by 25%, supporting faster business decisions
  • Trained staff on new software implementations, boosting user adoption by 40% through effective knowledge transfer and training sessions
  • Documented and improved support processes, leading to a 20% increase in response time efficiency
  • Supported the development of an internal knowledge base, reducing support ticket volume by 15% by providing self-service resources
  • Managed project timelines, budgets, and resources, ensuring the project remained within scope and met established success criteria, escalating risks and issues to leadership when necessary
  • Conducted comprehensive business process reviews and proposed system enhancements that led to a 15% reduction in processing times

IT Technical Analyst

Wells Fargo Securities
01.2011 - 06.2012
  • Led ETL development and data migration projects for the Salesforce CRM system for customer data consolidation, enabling accurate reporting and customer segmentation analysis
  • Collaborated closely with stakeholders to define and document data requirements
  • Established and utilized strategic methodologies to efficiently analyze the client's database and develop mapping specifications

Developer | Technical Analyst

CVS Caremark
01.2010 - 12.2010
  • Played an integral role in HIPAA-compliant data encryption and migration projects, using Agile techniques to adapt to shifting requirements and ensure compliance with regulatory standards
  • Streamlined data loading process by optimizing data transformation logic, significantly reducing processing time
  • Monitored data ingestion and transformation processes to identify and troubleshoot issues

Education

Bachelors -

Jawaharlal Nehru Technological University (JNTU)

Skills

  • Business Analysis & Requirements Gathering: Use Case Modeling, Business Process Modeling, Requirement Elicitation, Business Needs Analysis, Stakeholder Interviews, Gap Analysis
  • Project Management & Agile: Scrum, Kanban, JIRA, Microsoft Visio, PowerPoint and Excel,Project Scheduling, Resource Allocation
  • Database Management: Oracle DB, MySQL,SQL Server, PostgreSQL, Snowflake
  • Data Analysis & Visualization: Data Warehousing, Power BI, Tableau, Data Cleaning, Data Mining, Statistical Analysis

Certification

  • SAFe 5 Certified
  • CPM Certified

Timeline

Senior Business Analyst

Cognizant Technology Solutions, CTS
07.2012 - Current

IT Technical Analyst

Wells Fargo Securities
01.2011 - 06.2012

Developer | Technical Analyst

CVS Caremark
01.2010 - 12.2010

Bachelors -

Jawaharlal Nehru Technological University (JNTU)

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Kruthi Kandra