Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Preference
Interests
Timeline
Generic

Kruti Goswami

NOVI,MI

Summary

Accomplished leader in Technical Solution and Program Management with a proven track record, enhancing global and cross-functional collaboration. Expert in transitioning to Agile methodologies, significantly improving project delivery and efficiency. Skilled in vendor management and business analysis, my strategic approach has driven innovative solutions and substantial cost savings.

Proactive, Organized and Committed to excellence with over fifteen years of strategic goals, OKRs, and multiple complex programs delivery experience.

Leverages inter-personal skills to cultivate
and grow relationships with key stakeholders and manage program portfolio for execution.

Overview

3
3
Certification

Work History

STAFF BUSINESS IT LEAD - MANUFACTURING

GENERAL MOTORS

Lead and engage the engineering, IT, program and manufacturing teams to create effective product roadmaps, and technology solutions to support the manufacturing plant

  • Responsible for identifying technical solutions to support manufacturing of new vehicle and engine programs with complex infrastructure
  • Lead efforts on IT transformation activity to replace 5 outdated systems with new technology stacks by collaborating with business and cross functional IT teams
  • Responsible for managing resource allocations for the organization
  • Lead and provide guidance for the annual portfolio activity for the teams and work for cross allocation alignment
  • Lead the adoption to Agile methodology by creating and continuously delivering training to the team(s)
  • Manage both business and technical roadmaps and review with key stakeholders
  • Lead transition of over 60 applications in from TFS server to ADO cloud solution
  • Consistently use critical thinking to break down problems, evaluate solutions and make decisions
  • Participate and lead IT solutioning for supporting launch of production engines in test facility
  • Mentor and mentee with various cross functional members in the organization
  • Learned and adapted quickly to new technology and software applications

TECHNICAL SOLUTION/PROGRAM EXECUTION MANAGER

GENERAL MOTORS, Fleet and Commercial

Lead and engage the engineering, IT and Program Teams to create effective roadmaps and technology solutions to support the Commercial Customer offerings.

  • Bring the “voice of the customer” into the execution of services and products by engaging with engineering and business leadership on the technical solutions, product roadmap(s) and technology capabilities that assist in the construction of the technical plan and help guide the execution during the product development and delivery framework
  • Deliver feature that resulted in forecasted revenue of $1 million
  • Lead infrastructure solutions to resolve business issues and improve delivery processes for Fleet and Business partners with cross functional teams resulting in higher scalable, reliable systems to help eradicate partner credits and downtimes
  • Facilitating complex integration activities that cross organizational, functional, and technical lines within GM
  • Implement, lead, and participate in SAFe ceremonies (PI Planning, Backlog Grooming, Iteration planning and review)
  • Monitored and present progress of programs, using and applying programming documents, program directives, and other program material
  • Managed cross-functional teams for successful project completion within deadlines and budgets.

GLOBAL EXECUTION LEAD/TECHNICAL PROGRAM MANAGER

GENERAL MOTORS - INFOTAINMENT
  • Responsible for planning, coordinating, tracking, and reporting of Infotainment and Telematics validation software execution and
    communicating status to management and executives across organization for multiple vehicle programs
  • Work with over 17 distributed global teams for planning, coordinating programs from initiation to completion by leading and delivering Infotainment & Telematics Global Workshare agreements
  • Create and manage Global Validation Readiness and Execution plan for each vehicle program
  • Prioritize and plan resources (staff, hardware, budget) execution across all active program needs
  • Identified system needs and designed processes to support business need to reduce constant delays for meeting the program
    milestone deliverables
  • Develop and maintain strategic relationships between Cross functional teams (Vehicle Program teams, Advanced Vehicle
    Development, Engineering, Supplier, Validation, and IT Back-office organizations) to create comprehensive plan for validation
    execution of end to end software
  • Lead issue resolution for roadblocks or trade off discussions to improve vehicle software and GVDP milestone delivery
  • Collaborate with product development to report on validation readiness, execution status, supplier support status, release
    schedule/dates, roadblocks, and tradeoff
  • Oversaw global product development and partner relationships, enabling footprint
    expansion into new market
  • Developed strategic plans, setting clear objectives and achievable milestones for the team
  • Managed cross-functional teams for successful project completion within deadlines and budgets

SR. BUSINESS PROCESS & TECHNICAL PROGRAM MANAGER

GENERAL MOTORS - INFOTAINMENT

Identifying areas of improvements within the team, cross functionally and provide recommendation to leadership

  • Implemented back-office change control board (rational team concert) within the back-office team to enable end of end feature
    execution and delivery
  • Provided technical support to external and internal customers
  • Developed and led special events that increased decision making, and problem-solving
  • Planned, developed, and implemented strategies to convey information with key decision makers

SR SYSTEMS AND BUSINESS ANALYST

GENERAL MOTORS - INFOTAINMENT

Delivered business and systems requirements, balancing business requests and technical implications by managing relationships across cross functional teams for various medium to enterprise scale global projects

  • Implemented new projects from initiation to launch in the areas of centralized entitlement engine, user authentication, mobile application, Infotainment and Telematics Connected experience
  • Develop and implement global process improvements that provide team with greater efficiency while driving simplification
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs, scope constraints or technical problems
  • Function as liaison between business, IT technical and Engineering units to balance business requirements and technical implications
  • Domain SME/Liaison providing guidance to team of business/systems analyst on process, documentation, standards, business domain knowledge
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement
  • Improved business processes by analyzing current practices and recommending optimization strategies/solutions

ASSOC. PRODUCT MANAGER / SR TEAM LEAD

McKesson

Delivered a challenging and high-profile project involving rewrite of an existing product and integrating it with another product offering for
seamless end user experience on time within budget

  • Delivered reporting to clients with cost savings of over $ 50K
  • Evaluate system and client requirements, external and internal cross functional team communications, providing customer demos, impact analysis, implementing/managing
    offshore processes and leading BA activities
  • Plan and maintain business analysis group project schedule for on time delivery
  • Work with various levels in the organization and external clients to present information, obtain approvals, prioritization, and risk mitigation
  • Subject Matter Expert (SME) representation to cross functional/ multi location teams
  • Managed vendor relationships to ensure timely deliveries and adherence to contract terms for optimal results
  • Manage and guide a team of BA’s and technical offshore resources

Education

BBA - Business Administration AND Computer Information

WALSH COLLEGE
Troy, MI
09.2004

Associate of Science - Computer Information Systems

Oakland Community College
Farmington Hills, MI
05.1999

Skills

    Technical Solution/Program Management

    Release Management

    Business Analysis

    Business Intelligence
    Product Management

    Project Management

    Vendor Management

    Global and Cross Functional outreach

    Data Warehousing and Reporting
    User and Training Documentation
    Methodology: SAFe, Waterfall: traditional and iterative, Agile: Waterfall to Agile transition

Certification

SAFE 5.0

  • PRODUCT MANAGER/PRODUCT OWNER
  • AGILIST


DFSS

  • GREEN BELT
  • BLACK BELT


Business Systems Analyst Certificate


Languages

Hindi
Native or Bilingual
Gujarati
Limited Working

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Important To Me

Career advancementCompany CultureWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing

Interests

Community Volunteer

Timeline

STAFF BUSINESS IT LEAD - MANUFACTURING

GENERAL MOTORS

TECHNICAL SOLUTION/PROGRAM EXECUTION MANAGER

GENERAL MOTORS, Fleet and Commercial

GLOBAL EXECUTION LEAD/TECHNICAL PROGRAM MANAGER

GENERAL MOTORS - INFOTAINMENT

SR. BUSINESS PROCESS & TECHNICAL PROGRAM MANAGER

GENERAL MOTORS - INFOTAINMENT

SR SYSTEMS AND BUSINESS ANALYST

GENERAL MOTORS - INFOTAINMENT

ASSOC. PRODUCT MANAGER / SR TEAM LEAD

McKesson

BBA - Business Administration AND Computer Information

WALSH COLLEGE

Associate of Science - Computer Information Systems

Oakland Community College
Kruti Goswami