Kryssa Baker
Colorado Springs,CO
Summary
Conscientious Healthcare professional offering over 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Positive and upbeat with excellent communication skills. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Capitol Pain Institute
04.2024 - Current
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Taught patients about medications, procedures, and care plan instructions.
- Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing 10-20 medication inquiries alongside clinical tasks when required.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
Lead Clinical Medical Assistant
Pikes Peak Spine & Joint
01.2021 - 04.2024
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Handled 20-75 calls per day to address customer inquiries and concerns
Medical Assistant Extern
DaVita Medical Group
03.2019 - 05.2022
- Assisted with routine checks and diagnostic testing by collecting and processing specimens such as UA, EKG, blood sugar levels and HCG testing. Prepared lab specimens for diagnostic evaluation and transport.
- Explained procedures to patients to reduce anxieties and increase patient cooperation. Provided patient education on medications, procedures, and care plan instructions for 10-20 patients per day.
- Obtained and documented accurate patients' medical histories-highlighting critical information, surgical history, family history, medication history, allergies, and pharmacy information. Documented any patient complaints, questions or concerns to relay to physician.
- Welcomed patients and inquired about wellbeing since last treatment. Collected patient vital signs such as height, weight, blood pressure, pulse, and blood oxygen levels.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Certified Clinical Medical Assistant
Optum Urgent Care
05.2019 - 01.2021
- Assisted with routine checks and diagnostic testing by collecting and processing specimens such as urinalysis, strep, flu, blood test, blood glucose levels, and EKG testing. Prepared 50-100 patients for X-rays, ultrasounds, CT scans, MRI's, electrocardiograms, suture removal, wound dressing changes, PAP smears, STI testing, & Venipuncture.
- Obtained 50-100 patients' vital signs such as, weight, height, blood pressure, pulse, blood oxygen levels, and respirations. Collected UA, strep, or flu specimens prior to physician seeing patient. Directed patients to exam rooms, explained procedures to patients to reduce anxieties and increase patient cooperation/understanding. Prepared patient for physician exam.
- Performed clerical duties, such as word processing, data entry, answering phones, faxing patient referrals & prescriptions, appointment scheduling, and updating patients with questions, concerns, and/or pending test results.
Certified Clinical Medical Assistant-Float
Optum
09.2019 - 12.2019
- Maintained detailed records of test results such as, blood results, or diagnostic results by entering data information into computer, such as, symptoms, location, and duration. Collected and documented vital signs and medical history for 30 patients per day in clinic settings.
- Performed clerical duties, such as word processing, data entry, answering phones, filing, scanning, and faxing medical records and/or referrals.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Prepared/administered medications to alleviate patient symptoms.
- Enhanced patient outcomes by providing knowledgeable education on procedures, diagnostic testing, medications and other physician instructions.
Certified Clinical Medical Assistant-Pediatrics
Optum
05.2019 - 09.2019
- Performed clerical duties, such as word processing, data entry, answering phones, faxing, and preparing referrals. Taught up to 10-30 patients per day about medications, procedures, care instructions
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment. Promoted office efficiency, coordinating charts & assist completing accurate office forms.
- Directed patients to exam rooms, obtained & documented patient vital signs, medical history, surgical history, medications, allergies, symptoms, & pharmacy. Fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens such as, urinalysis, phlebotomy, & blood glucose levels.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
Diploma - Medical Assisting
National American University - Colorado Springs
Colorado Springs, CO04.2019
High School Diploma -
South High School
Pueblo, CO06.2007
Skills
- Phlebotomy, IV Therapy for Conscious Sedation
- Inventory and Supply Management, Infection Control & Aseptic Procedures
- Strong clinical judgment, Patient-Focused Care, Companionship & Emotional Support, Efficient & Reliable Team Player, Adaptable and Flexible
- Appointment Scheduling, Vital Signs, Procedure assistance, Pre- and Post Operative Care, Specimen collection, Process prescription refills, Prioritizing stat orders
- HIPAA compliance, Maintaining patient confidentiality, Patient-focused care, Effective communication with colleagues and physicians
Certification
- CCMA - Certified Clinical Medical Assistant
- Certified Phlebotomy Technician, NPCE - 2020-Present
- BLS/CPR/First Aid/AED Certificate, American Red Cross - 3/2021-Present
- IV Certificate, Oquirrh Mountain Phlebotomy School, LLC - 3/2021-Present
Timeline
Certified Clinical Medical Assistant
Capitol Pain Institute
04.2024 - Current
Lead Clinical Medical Assistant
Pikes Peak Spine & Joint
01.2021 - 04.2024
Certified Clinical Medical Assistant-Float
Optum
09.2019 - 12.2019
Certified Clinical Medical Assistant
Optum Urgent Care
05.2019 - 01.2021
Certified Clinical Medical Assistant-Pediatrics
Optum
05.2019 - 09.2019
Medical Assistant Extern
DaVita Medical Group
03.2019 - 05.2022
Diploma - Medical Assisting
National American University - Colorado Springs
High School Diploma -
South High School
Similar Profiles
Sarah ZoellerSarah Zoeller
Family Nurse Practitioner at Capitol Pain InstituteFamily Nurse Practitioner at Capitol Pain Institute
Lisa LopezLisa Lopez
Medical Assistant at Capitol Pain InstituteMedical Assistant at Capitol Pain Institute
Selina GawrilukSelina Gawriluk
Nurse Practitioner at Capitol Pain InstituteNurse Practitioner at Capitol Pain Institute