Krysta Harajda
Columbia
Summary
Dedicated professional with a solid background in client service and office administration. Known for strong attention to detail and problem-solving abilities, contributing to improved workflows and patient satisfaction. Flexible hard worker ready to learn and contribute to team success.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Patient Service Representative
Advanced Womens Health
Sparta
02.2025 - Current
- Maintained accurate patient records using electronic health record systems.
- Ensured compliance with privacy regulations in handling patient information.
- Collaborated with medical staff to streamline office operations and workflows.
- Answered incoming calls in a professional manner.
- Verified insurance information, collected payments, and scheduled appointments.
- Inputted patient demographic data into electronic health record system.
- Performed administrative duties such as filing, faxing, photocopying.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Assisted with the completion of medical forms and records.
- Communicated with patients regarding outstanding medical bills and payment options.
- Processed payments and posted transactions to patient accounts accurately.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Reviewed prior authorization requests for medical procedures and medications.
- Communicated with insurance companies to verify coverage and benefits.
Aide, Autistic Kids
Knowlton Elementary School
Knowlton
09.2024 - 01.2025
- Assisted in implementing individualized education plans for autistic students.
- Supported classroom activities by facilitating social interactions among students.
- Collaborated with teachers to adapt lesson plans for diverse learning needs.
- Monitored student behavior and provided positive reinforcement during activities.
- Communicated effectively with parents regarding student progress and behavior.
- Participated in team meetings to discuss student needs and share insights.
- Participated in team meetings to discuss strategies for addressing challenging behaviors exhibited by students on the autism spectrum.
- Monitored the safety and well-being of autistic children while they are under my care.
- Encouraged positive behavior through verbal praise and rewards systems.
- Responded promptly to any emergency or crisis situations involving an autistic child.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to working with special needs students.
- Collaborated with school personnel to ensure that appropriate educational services were provided for each child.
- Utilized a variety of techniques including Applied Behavior Analysis therapy when working with children on the autism spectrum.
- Maintained accurate records regarding student progress towards established goals.
- Collaborated with teacher to develop personalized and successful learning strategies.
- Reviewed and reported on IEP progress.
- Tutored neurodiverse children individually or in small groups to foster mastery of course concepts.
Human Services Aide
Sussex County Social Services
Sussex
04.2019 - 08.2023
- Coordinated intake assessments for individuals seeking assistance.
- Provided case management support to ensure client needs were met.
- Assisted clients with accessing social services and community resources.
- Educated clients about available programs and eligibility requirements.
- Attended workshops or seminars related to human services topics.
- Developed strategies for managing difficult behaviors through positive reinforcement techniques.
- Acted as a liaison between the facility staff, families, outside agencies and organizations providing services.
- Organized appointments and transportation services for clients to medical facilities.
- Conducted assessments of client needs and abilities to develop individualized plans for care.
- Discussed rights and responsibilities associated with public assistance with applicants.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Answered questions and responded to inquiries to deliver high level of service to patients.
Education
High School Diploma -
North Warren Regional Highschool
Blairstown, NJ06-2016
Skills
- Insurance verification and billing compliance
- EHR management and patient records
- Client communication and service
- Attention to detail
- Problem solving
- Office administration
- Data entry and phone etiquette
- HIPAA compliance
- Multitasking and organization
- Conflict resolution
- Empathy development
- Social awareness
- Policy comprehension
- Analytical thinking
- Decision making
- Interpersonal skills
- Customer relationship management
- Effective communication
- Networking and relationship building
- Confidential document control
- Project planning
Certification
BCBA Certification
References
References available upon request.
Timeline
Patient Service Representative
Advanced Womens Health
02.2025 - Current
Aide, Autistic Kids
Knowlton Elementary School
09.2024 - 01.2025
Human Services Aide
Sussex County Social Services
04.2019 - 08.2023
High School Diploma -
North Warren Regional Highschool