Krysta Hawley
Boise,ID
Summary
Dynamic Team Lead at Chick-fil-A with a proven track record in employee training and coaching. Expert in conflict resolution and schedule management, fostering a collaborative environment that enhances team performance. Committed to excellence and recognized for promoting a culture of recognition and professionalism.
Overview
5
5
years of professional experience
Work History
Photographer
Chevrolet Motors
Twin Falls, ID
11.2024 - 05.2025
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
Hosting
Anchor Bistro And Bar
Twin Falls, ID
07.2023 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Cashier
Target
Twin Falls, ID
04.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Lead
Chick-fil-A
03.2020 - 03.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
Bachelor Of Liberal Arts - Business
College of Southern Idaho
Twin Falls, ID05.2025
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Schedule management
- Employee evaluation
- Employee training
- Team supervision
- People management
Timeline
Photographer
Chevrolet Motors
11.2024 - 05.2025
Hosting
Anchor Bistro And Bar
07.2023 - 08.2024
Cashier
Target
04.2023 - 07.2023
Team Lead
Chick-fil-A
03.2020 - 03.2023
Bachelor Of Liberal Arts - Business
College of Southern Idaho