Krysta Smith
Canby,OR
Summary
Knowledgeable medical office professional talented at analyzing strengths and weaknesses of AI programs in healthcare. Offers extensive background in electronic health record systems, including documentation requirements and information flow to downstream systems. Track record of effectively trouble shooting software, department, and interpersonal issues to ensure smooth workflows. Problem solver.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Coder-Inpatient II
HonorHealth
09.2018 - 04.2021
- Supported implementation of electronic health record systems, simplifying coding process.
- Mentored junior coders in 3M 360 encompass computer-assisted coding software. Training staff to use natural language processor (NLP or machine learning AI) how to improve code suggestions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Collaborated with physicians to obtain necessary documentation, improving claim approval rates.
- Maintained high level of productivity while consistently meeting deadlines for claim submissions.
Outpatient Lead Coder
HIMagine Solutions
05.2016 - 09.2018
- Streamlined onboarded process, reducing training time and improving employee retention.
- Trained coders in all medical record and coding programs, Acted as liaison between client, tech support, and staff to trouble shoot access issues.
- Increased coding efficiency by assisting with EPIC implementation and a successful transition for coding team.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality output.
- Championed continuous learning initiatives by organizing workshops and training sessions on relevant topics.
- Performed remote coding audits to determine staff accuracy and compliance with coding guidelines.
- Conducted regular performance evaluations for team members, providing constructive feedback and coaching as needed.
- Oversaw daily operations of coding team, effectively allocating resources based on project priorities.
Outpatient Supervisor-Medical Coding Department
HonorHealth
10.2015 - 05.2016
- Hired and oriented all staff, providing direct supervision and ongoing staff development opportunities.
- Implemented quality improvement initiatives, such as routine audits and evaluations, to continually enhance coding quality and productivity standards.
- Served as liaison between EPIC, Hospital administration, physicians, and staff during EPIC electronic medical record EMR implementation, ensuring seamless transition across departments for go-live.
- Participated in software testing team with multiple departments to ensure seamless implementation. Analysis and software testing log reports were maintained. Followed up with IT to identify correct documents to analyze with NLP.
- Trained staff of natural language processing NLP (computer assisted AI driven) software programs to ensure competent users and maximize machine learning opportunities.
- Coordinated continuing education opportunities for staff members, keeping our team up-to-date on best practices in outpatient care management.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, Medicare CMS, AMA and AHIMA.
- Oversaw staff scheduling, workload distribution, and performance evaluations for a team of healthcare professionals within the outpatient department and an additional team of sub-contracted staff.
- Excellent communication skills, both verbal and written.
Outpatient Specialty Coder
Banner Health, University Medical Center
10.2011 - 05.2015
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Maintained high coding quality and productivity standards by adhering to industry best practices and staying current with emerging technologies.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Enhanced software performance through efficient algorithm design and optimization techniques.
- Used strong analytical and problem-solving skills to help coding team launch innovative software solutions.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Facilitated knowledge sharing within the team by conducting regular code reviews, training sessions, and workshops on relevant topics.
- Delivered consistent results under pressure by prioritizing tasks effectively during periods of high workload or tight deadlines.
Education
Bachelor of Science - Biology
Portland State University
Portland, ORCertificate of Completion in Medical Coding & Bill - Coding And Billing
Allied Business Schools
Laguna Hills, CASkills
- Epic Systems
- 3M Encoder
- Microsoft Office & Excel
- Certified Coding Specialist (CCS)
- Certified Outpatient Coder (COC)
- DRG Assignments, diagnostic and procedural coding for both inpatient and outpatient
Certification
- COC - Certified Outpatient Coder
- CCS - Certified Coding Specialist
Timeline
Medical Coder-Inpatient II
HonorHealth
09.2018 - 04.2021
Outpatient Lead Coder
HIMagine Solutions
05.2016 - 09.2018
Outpatient Supervisor-Medical Coding Department
HonorHealth
10.2015 - 05.2016
Outpatient Specialty Coder
Banner Health, University Medical Center
10.2011 - 05.2015
Bachelor of Science - Biology
Portland State University
Certificate of Completion in Medical Coding & Bill - Coding And Billing
Allied Business Schools
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