Dynamic administrative professional and leader with 15+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Overview
8
8
years of professional experience
Work History
Accounting Supervisor
American Financial Management Inc
Rosemont, IL
05.2018 - Current
Set up and improved accounting systems and processes to meet business needs and maximize operational success.
Disciplined and motivated accounting team to maximize performance.
Created and initiated accounting procedures to increase organization.
Verified employee benefit invoices by verifying coverage and costs.
Performed advanced reviews of business operational trends and expected obligations to prepare accurate forecasts.
Evaluated and improved accuracy and completeness of financial records.
Maintained cash flow by monitoring bank balances and cash requirements.
Implemented updated production, productivity, quality and customer service standards to improve company financial standing.
Trained and supervised 7 employees on best practices and accurate financial forecasting.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Managed daily financial functions in collaboration with accounting and payroll personnel.
Followed up with delinquent accounts to obtain funds and reduce aging balances.
Prepared balance sheets, cash flow reports and income statements.
Created and distributed reports on internal and external finances, audits and budgets.
Reviewed documents and data to give accurate presentations and forecasts to upper management.
Managed outstanding balance amounts by evaluating reports and determining collection statuses.
Client Relations Manager
American Financial Management Inc
Rosemont, IL
05.2018 - Current
Managed team of 10 for operations department.
Partnered with collections and sales departments and confirmed fulfillment of client needs.
Developed processes documents and plans to build client relations.
Assessed client needs and developed plans to adequately address current and future objectives.
Worked with clients to address and respond to client and partnership management issues.
Addressed and resolved customer complaints and issues to improve satisfaction.
Education
Bachelor of Arts - Healthcare Administration
Ashford University
San Diego, CA
Associate of Arts - Electrical Mechanical Technology
Ashford University
San Diego, CA
Master of Science - Healthcare Administration
University of The Rockies
Denver, CO
10.2017
Skills
Staff Training
Accounting Solutions Integration
Team Management
Office Management
Accounts Payable and Receivable
Monthly Reconciliations
Credit and Debt Card Processing
Employee Motivation
Reviewing Account Records
Training Manuals and Processes
Client Satisfaction
Customer Service Standards
Timeline
Accounting Supervisor
American Financial Management Inc
05.2018 - Current
Client Relations Manager
American Financial Management Inc
05.2018 - Current
Bachelor of Arts - Healthcare Administration
Ashford University
Associate of Arts - Electrical Mechanical Technology
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