Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isaiah Nelson

Norfolk,VA

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Naval Shipyard Rigger

Newport News Shipyard
05.2023 - Current
  • Secured safety equipment and always used gear according to requirements.
  • Rigged cables and pipes in configurations to support loads and maintain crew safety.
  • Determined correct rigging requirements for equipment based on job specifications and environmental conditions.
  • Rigged for heavy lifts according to blueprint requirements.
  • Communicated with equipment operators to accomplish smooth and efficient transports.
  • Operated cranes, hoists and winches to lift, position and place heavy objects.
  • Assembled and installed rigging and lifting equipment to support lifting operations.
  • Completed and submitted daily inspection sheet for rigging equipment.
  • Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.

Retail Store Manager

T-Mobile
06.2022 - 05.2023
  • Managed store organization, maintenance, and purchasing functions.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Tacoma (Team Leader)

Larson Toyota
01.2021 - 06.2021
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Refined team workflows to better capitalize on individual strengths and maximize market share.
  • Expanded company customer base and cemented market presence by implementing strategic sales plans.
  • Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
  • Set ambitious sales goals and motivated strong performance to keep team growing effectively.
  • Kept detailed track of sales and customer information in company system.

Outside Sales Representative

TruGreen Lawn Care (ASM)
01.2020 - 01.2021
  • Directly trained 5 other sales reps to be capable in hitting metrics to hit max commission
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Generated over 1 million dollars in revenue
  • Built strong client rapport to establish diversified network of connections.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Exceeded monthly sales targets and quotas consistently.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Quartermaster

United States Navy
07.2015 - 07.2019
  • Aided in navigation and operating ship controls.
  • Updated logs, coordinated documents and wrote detailed reports.
  • Ascended and work at heights up to 50 ft
  • Managed bridge watch duties to look for different types of threats and adverse conditions.
  • Has attached loads with grappling devices such as loops, wires,ropes, and chains to crane hook.
  • Practiced and drilled for numerous wartime and peacetime emergency situations requiring rapid response.
  • Oversaw cargo handling and inspected anchoring, mooring, fueling, towing, and transferring of personnel and cargo.
  • Utilized navigation expertise and tools to set courses and determine ship position throughout travel.
  • Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.

Education

Associate of Science - Business Administration And Management

Virginia Peninsula Community College
Hampton, VA
05.2025

Diploma -

Stafford High school
Stafford, TX
01.2015

Skills

  • Rigging Preparation
  • Equipment Moving
  • OSHA Regulations
  • Account Management
  • Solution Selling
  • Sales Tracking
  • Team Leadership
  • Brand-Building Strategies

Certification

  • Active Secret Clearance
  • Driver's License

Timeline

Naval Shipyard Rigger

Newport News Shipyard
05.2023 - Current

Retail Store Manager

T-Mobile
06.2022 - 05.2023

Tacoma (Team Leader)

Larson Toyota
01.2021 - 06.2021

Outside Sales Representative

TruGreen Lawn Care (ASM)
01.2020 - 01.2021

Quartermaster

United States Navy
07.2015 - 07.2019

Associate of Science - Business Administration And Management

Virginia Peninsula Community College

Diploma -

Stafford High school

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