Krystal Allen
Taberg,NY
Summary
Proven leader at Farmers Insurance, I excelled in relationship building and implementing effective selling techniques, boosting sales revenue by nurturing key client relationships. My adeptness in strategic adaptation and fostering team collaboration underpins my ability to meet and exceed sales goals. Skilled in negotiation and marketing support, I championed a customer-centric approach to drive success.
Overview
24
24
years of professional experience
4
4
Certification
Work History
Senior Sales Representative
Farmers Insurance
07.2004 - 10.2024
- Increased sales revenue by building and maintaining strong relationships with key clients.
- Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
- Identified customer needs by asking appropriate, open-ended questions.
- Implemented efficient time management strategies while executing a healthy work-life balance.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Led by example, fostering a positive work environment that encouraged collaboration and continuous improvement among team members.
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
- Achieved individual and company goals for sales, call metrics & sales strategies
Manager
Insurance Doctor
Hampton, VA
10.2000 - 12.2003
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with regulatory requirements and industry standards.
- Established processes to ensure efficient workflow throughout the organization.
- Created monthly reports for senior management summarizing operational performance metrics.
Education
No Degree - Business Management
MVCC College
Utica, NYSkills
- Relationship Building
- Selling techniques
- Inbound & Outbound sales calling
- Closing strategies
- Cross-selling strategies
- Marketing support
Certification
- Property and Casualty License - National Department of Insurance.
- GCS Academy Pillar I & II - Sales & Management
- Flood Insurance Certificate
- CNPR - NASPRx March 2025
Timeline
Senior Sales Representative
Farmers Insurance
07.2004 - 10.2024
Manager
Insurance Doctor
10.2000 - 12.2003
No Degree - Business Management
MVCC College
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