Krystal Ann Parker-Thatcher
Mariposa,Ca
Summary
Proficient and computer-savvy Admitting Clerk with good multitasking skills and a full understanding of confidentiality requirements. Familiar with filing all required forms. Managing large daily workload of patient registrations with efficiency and skill. Effective operating in fast-paced environments to determine amounts owed, collect payments, and verify schedules. Proficient in Multi Computer program operations. Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Admitting Clerk
John C. Fremont Healthcare District
Mariposa, CA
09.2023 - Current
- Greeted and registered new patients, checked for accuracy of demographic information, updated existing records.
- Answered incoming calls from patients regarding registration inquiries.
- Provided excellent customer service to all customers, including visitors, vendors and employees.
- Collected co-pays, verified insurance eligibility using web-based applications and entered data into system.
- Initiated medical record numbers for new admissions and registrations ensuring accuracy of information entered into the computer system.
- Responded quickly to queries from physicians, nurses or other departments in a timely manner.
- Scanned documents into electronic health record system according to established procedures.
- Conducted follow up phone calls with discharged patients regarding their care experience while hospitalized.
- Collaborated with various departments within the facility to ensure efficient flow of admitting processes.
- Demonstrated ability to use multiple computer systems simultaneously while entering data accurately.
- Complied with HIPAA guidelines when handling confidential patient information at all times.
Fleet Administration
ArborWorks LLC
Oakhurst, CA
05.2022 - 09.2023
- Manage all the DMV Registrations for every single truck, or piece of equipment that the company owns this number is over 1000 units
- I keep track of 90-day Inspections for every unit, these and are to make sure the units are running properly and safely for the operators
- I work in Excel daily I pull reports from our system that we use and convert it to Excel in order to be able to filter and find the information I need, from trucks active every month in different power locations like PG&E for each crew, as well as what units that are active and not active, what units are due for inspections and maintenance
- The mechanics will come to me to get work dispatched out to them, work orders are created by me with all information regarding the issues wrong with the unit to get the proper diagnosis so the accurate work gets done to get it back in use
- We have switched to a new computer system called Holman, previous system was called Fleetio, so I feel I can adjust to any new system needed to get the job done
- I have had to transfer all trucks and units DMV information over to the new system making sure all information is accurate
- Constantly communication with my team mates as well as all the General Forman who oversees their crews to make sure their units are running properly and effectively, threw email or phone calls
- I track the units GPS with the system called Geotab, this indicates location as well and speed and mileage
Title Assistant
Inter-County Title Company
03.2019 - 05.2022
- I receive and open orders for Preliminary Title Reports, Parcel Map Guarantees and many other reports we provide to be done
- Once the order is opened, I search the property to insure the title of the property is free and clear, as well as checking the status of the property taxes before the transaction is closed
- Once all documents are signed with Escrow, I take the recording package to the recorder’s office and record the documents provided to transfer Title from previous owners to the now new owners
- After recording is complete, I create the invoice to send out to the applicant to retrieve payment for our services
- After invoices are all sent out, I create the Owners and Lenders Policies and mail them out to the Lender and Buyer
- While policy jackets are made, I enter our Liability and Premium amounts into our Excel sheet to retrieve the remittance and to keep track of what is coming in and going out
- When customers call for assistance, I answer the phones and help them out to the best of my abilities
Café manager
High Country Health Foods & Café
08.2013 - 05.2015
- Managing the production of the café and the employees working, making sure they are doing their jobs responsibly
- Café duties were my responsibility also from helping customers and taking orders to pricing out all the products that we had in the café for cost and price analysis
Education
Associates of Science Degree - Business Management
Oakhurst Community College
Fresno11.2024
High School -
Mariposa County High School
Mariposa, CA01.2006
Skills
- Admissions processing
- Verifying eligibility
- Patient confidentiality
- Organizing charts
- Verifying insurance
- Obtaining payments
- Checking in patients
- Workflow Management
- Patient consent verification
- Professionalism
- Answer telephones
- Office Equipment Operation
- Patient appointment coordination
- Clerical skills
- Telephone Etiquette
- Time management abilities
References
References available upon request.
Timeline
Admitting Clerk
John C. Fremont Healthcare District
09.2023 - Current
Fleet Administration
ArborWorks LLC
05.2022 - 09.2023
Title Assistant
Inter-County Title Company
03.2019 - 05.2022
Café manager
High Country Health Foods & Café
08.2013 - 05.2015
Associates of Science Degree - Business Management
Oakhurst Community College
High School -
Mariposa County High School
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