Open To Work
Krystal Ashley
Flint,TX
Work Preference
Overview
13
13
years of professional experience
2015
2015
years of post-secondary education
Summary
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading personal vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Compassionate Home Health Aide known for high productivity and efficient task completion. Skilled in patient care, medication administration, and providing emotional support. Excel in communication, empathy, and patience, ensuring comfort and trust in home healthcare settings.
Resourceful Independent Contractor known for high productivity and efficient task completion. Specialized in project management, client relations, and problem-solving. Excel in communication, adaptability, and time management to meet client needs and deliver quality results on schedule.
Performance-oriented independent contractor with proven attention to detail and experience. Drives project success and customer satisfaction with high-quality work. Expert the field and always willing to go extra mile to meet budget and schedule targets.
Work History
Driver
Uber Eats
Tyler, TX
05.2024 - Current
- Delivered food efficiently to customers in designated areas.
- Communicated with customers to confirm order details and delivery times.
- Navigated routes using GPS for timely deliveries.
- Collaborated with restaurant staff to ensure order accuracy.
- Adapted to changing traffic conditions to optimize delivery times.
- Resolved customer inquiries and concerns professionally and promptly.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Secured merchandise, avoiding damage during transportation.
- Achieved consistently high customer scores due to exceptional service.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Managed fuel consumption and expenses for vehicle operations.
- Logged deliveries, drop-off times and special conditions in company system.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Kept accurate records of deliveries and customer signatures.
Independent Contractor
Instacart
Tyler, Texas
02.2022 - Current
- Delivered groceries and essentials to customers efficiently and accurately.
- Managed multiple customer orders concurrently to ensure timely fulfillment.
- Communicated effectively with customers to confirm order details and preferences.
- Navigated delivery routes using GPS for optimal efficiency and speed.
- Maintained cleanliness and organization of delivery vehicle for safe operations.
- Adapted quickly to changing schedules and customer needs throughout each shift.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Resolved customer inquiries promptly via phone or email communication channels.
- Created promotional materials, including flyers, brochures, and direct mail pieces.
- Identified needs of customers promptly and efficiently.
Cashier
Zippy J's
Tyler, TX
10.2022 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with product inquiries and provided exceptional service.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new cashiers on register operations and customer service standards.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Followed company security procedures for handling large sums of money.
- Learned roles of other departments to provide coverage and keep store operational.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Checked personal identifications during alcohol and tobacco sales.
- Adhered to social distancing protocols and wore mask or face shield.
- Helped with purchases and signed customers up for rewards program.
Cashier
Sunoco Gas Station
Flint, TX
09.2021 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with product inquiries and provided exceptional service.
- Handled returns and exchanges according to store policies.
- Collaborated with team members to maintain a clean and organized workspace.
- Monitored inventory levels and alerted management for restocking needs.
- Promoted store promotions and loyalty programs to enhance customer engagement.
- Trained new cashiers on register operations and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Cashier
Cefco
Tyler, TX
01.2019 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with product inquiries and provided exceptional service.
- Monitored inventory levels and alerted management for restocking needs.
- Promoted store promotions and loyalty programs to enhance customer engagement.
- Trained new cashiers on register operations and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Worked closely with front-end staff to assist customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Conducted price checks for special orders or discounts as requested by customers.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped with purchases and signed customers up for rewards program.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Balanced daily transactions on a computerized point-of-sale system.
- Checked personal identifications during alcohol and tobacco sales.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Adhered to social distancing protocols and wore mask or face shield.
- Built and maintained productive relationships with employees.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Delivery Driver
Waitr
Tyler, TX
07.2022 - 07.2023
- Delivered food orders to customers promptly and safely.
- Navigated routes using GPS and local knowledge effectively.
- Maintained cleanliness and organization of delivery vehicle regularly.
- Communicated with customers regarding order status and delivery updates.
- Collaborated with restaurants to ensure accurate order preparation.
- Reported delivery issues or customer complaints to management promptly.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Ensured accurate completion of all paperwork associated with deliveries.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Front Line Cashier
The Blue Store
Noonan, TX
03.2020 - 09.2021
- Processed customer orders accurately and efficiently at a fast-paced restaurant.
- Handled cash transactions and ensured correct change is given to customers.
- Maintained cleanliness and organization of the front counter and dining area.
- Supported team members with completing tasks on time during peak hours.
- Operated cash registers to process sales transactions accurately.
- Resolved customer complaints promptly to enhance overall dining experience.
- Prepared food items in accordance with health and safety standards while serving customers.
- Performed opening and closing duties such as counting money in the register drawer.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints in a professional manner.
- Maintained cleanliness of checkout area throughout shift.
- Organized merchandise according to store policies and procedures.
Home Health Aide
Girling Home Health
Hewitt, TX
08.2017 - 01.2019
- Assisted clients with daily living activities and personal care.
- Monitored and documented client health and wellness status.
- Communicated effectively with healthcare professionals about client needs.
- Provided companionship to enhance clients' emotional well-being.
- Administered medications as per prescribed guidelines and schedules.
- Ensured a clean, safe, and comfortable environment for clients.
- Collaborated with families to support client care plans effectively.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Helped client with medication self-administration.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Improved patient outlook and daily living through compassionate care.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Engaged patients in recreational activities such as reading books or playing games.
- Recognized emergency situations and implemented appropriate procedures.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Delivered high level of assistance with cooking, meal preparation, and shopping.
- Planned, prepared or served meals to patients according to prescribed diets.
- Provided entertainment and companionship through conversation, reading, and board games.
- Cared for disabled children or children with sick or disabled parents.
Carhop Server
Sonic
Waco, Texas
08.2017 - 10.2018
- Delivered food and beverages to customers in a timely manner.
- Maintained cleanliness of service area and dining spaces.
- Assisted in taking customer orders accurately and efficiently.
- Collaborated with kitchen staff to fulfill orders promptly.
- Ensured customer satisfaction through friendly and attentive service.
- Kept work areas clean and organized throughout shift.
- Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
- Provided excellent customer service by addressing customer concerns promptly and efficiently.
- Assisted other team members when needed during busy times or special events.
- Ensured that all orders were accurate and complete before serving them to customers.
- Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
- Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner.
- Adhered to health safety standards at all times while preparing food.
- Complied with sanitation regulations regarding safe handling of food products.
- Followed proper procedures for operating kitchen equipment safely.
- Provided friendly reminders about promotional offers or upcoming events.
- Verified orders and bagged items for easy transport.
- Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
- Took orders, prepared foods and processed payments in full-service establishment.
- Delivered food promptly to meet quality and service standards.
- Completed orders by making specialty shakes and ice cream desserts.
- Ensured order accuracy and completeness before delivering to customers.
- Performed vehicle-side service with a smile, enhancing the dining experience.
Cashier
RaceTrac
Flint, TX
08.2016 - 12.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to maintain a clean and organized workspace.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
Cashier Team Lead
Taco Bell
Tyler, TX
05.2015 - 01.2016
- Supervised cashier team to ensure efficient customer service and operational flow.
- Trained new cashiers on company policies and effective cash handling procedures.
- Managed register operations for accuracy in cash transactions and customer payments.
- Implemented best practices for maintaining a clean and organized work environment.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Answered customer questions and provided store information.
- Processed refunds and exchanges according to company policy.
Front Line Cashier
Chicken Express
Tyler, Texas
09.2014 - 04.2015
- Processed customer orders accurately and efficiently at a fast-paced restaurant.
- Handled cash transactions and ensured correct change is given to customers.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted customers with menu selections and provided exceptional service.
- Resolved customer complaints promptly to enhance overall dining experience.
- Performed opening and closing duties such as counting money in the register drawer.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process sales transactions accurately.
- Processed customer payments using cash, credit cards, and other payment methods.
- Provided excellent customer service by listening to customer inquiries and responding appropriately.
- Demonstrated strong communication skills when interacting with customers.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Offered customers carry-out service at completion of transaction.
Restaurant Hostess
IHOP
Tyler, TX
07.2014 - 04.2015
- Greeted guests warmly and ensured a positive first impression.
- Managed seating arrangements to optimize flow and efficiency.
- Assisted servers by communicating guest needs and preferences.
- Handled reservations and organized waitlists effectively.
- Maintained cleanliness and organization of the front area.
- Provided menu information to guests upon request promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Managed reservations, waitlists, and special requests for large parties.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Provided menus and answered questions about menu items and specials.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Built positive relationships with other front-of-house and kitchen staff.
- Answered phones promptly to record and confirm reservations.
Cashier Team Lead
Whataburger
Flint, Tx
01.2013 - 07.2014
- Supervised cashier team to ensure efficient customer service and operational flow.
- Trained new cashiers on company policies and effective cash handling procedures.
- Managed register operations for accuracy in cash transactions and customer payments.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Answered customer questions and provided store information.
- Processed refunds and exchanges according to company policy.
- Assisted customers with locating items within the store when requested.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Offered customers carry-out service at completion of transaction.
Education
Bullard High School
Bullard, TXSkills
- Route optimization
- Vehicle inspection
- Customer communication
- GPS navigation
- Delivery documentation
- Customer service
- Time management
- Order accuracy
- Attention to detail
- Verbal and written communication
- Safe driving practices
- Valid Driver's license
- Point-of-sale operation
- Cash handling
- Inventory management
- Customer transaction processing
- Customer relationship management
- Effective communication
- Active listening
- Conflict resolution
- Employee training
- Adaptability
- Receipt handling
- Cash management
- Organizational growth
- Complaint resolution
- Training and onboarding
- Point-of-sale system
- Cash handling expertise
- Empathy and patience
- Guest inquiries
- Point of sale operation
- Data entry
- Spirit, wine, and beer expertise
- Cash handling and management
- Customer relations
- Scanner operations
- ID verification
- Cash register operation
- Customer assistance
- Patience and empathy
- Transaction handling
- Ordering and stocking
- Cash drawer balancing
- Sales transactions
- Clear communication
- POS systems
- POS system operations
- Visual merchandising
- Reports and documents
- Written and verbal communication
- Professionalism and courtesy
- Reliability and punctuality
- Complex Problem-solving
- Retail merchandising
- Customer service excellence
- Refunds and exchanges
- Payment collection
- Problem solving
- Retail
- Vendor relations
- Planogram design
- POS
- Category management
- Stock rotation
- Reliable and punctual
- Sales techniques
- Store maintenance
- Retail buying
- Retail sales professional
- Pricing controls
- Friendly and outgoing
- Visual displays
- Markdown procedures
- Supplier audits
- Active listener
- Stock control
- Pricing and shelf labeling
- In-store support
- Plan-o-gram implementation
- Floor set design
- Maintaining stock levels
- Pricing and signage updates
- Teamwork
- Safety procedures
- New store setups
- Relationship building
Languages
English
Full Professional
Affiliations
- Full time Mom
References
References available upon request.
Quote
Build your own dreams, or someone else will hire you to build theirs.
Farrah Gray
Timeline
Driver
Uber Eats
05.2024 - Current
Cashier
Zippy J's
10.2022 - 10.2023
Delivery Driver
Waitr
07.2022 - 07.2023
Independent Contractor
Instacart
02.2022 - Current
Cashier
Sunoco Gas Station
09.2021 - 10.2023
Front Line Cashier
The Blue Store
03.2020 - 09.2021
Cashier
Cefco
01.2019 - 10.2023
Home Health Aide
Girling Home Health
08.2017 - 01.2019
Carhop Server
Sonic
08.2017 - 10.2018
Cashier
RaceTrac
08.2016 - 12.2016
Cashier Team Lead
Taco Bell
05.2015 - 01.2016
Front Line Cashier
Chicken Express
09.2014 - 04.2015
Restaurant Hostess
IHOP
07.2014 - 04.2015
Cashier Team Lead
Whataburger
01.2013 - 07.2014
Bullard High School