Summary
Overview
Work History
Education
Skills
Interests
Software
Photographer
Timeline
BusinessAnalyst
Krystal Beck

Krystal Beck

Lubbock,TX

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

21
21
years of professional experience

Work History

Yanagi Noodle Bar
04.2024 - Current
  • Customer service
  • FOH help in all ways from turning tables so the next customer can be seated to spot sweeping, so the floors are clean
  • Making sure staff was helping their tables In a timely manner
  • Helping to take out food
  • Making sure all opening and closing duties were done
  • Talking to guests to make sure their experience was good
  • Helping with any disputes
  • Taking phone orders / hosting
  • Serving when we were short a server
  • Dish washing when the dishwasher was out
  • Packing Togo orders
  • Making sure the restaurants are clean

Server

Hayashi Japanese steak house and sushi bar
02.2021 - 03.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Position: manager

Hayashi Midtown
06.2022 - 07.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

FedEx Delivery Driver

FedEx Ground Driver : Custumm Endeavors
03.2020 - 01.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

FOH Manager

Brooklyn Pizzeria and Wing Bar
08.2021 - 10.2021
  • Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
  • Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
  • Implemented new menu items in coordination with the chef, boosting overall sales revenue.
  • Enhanced communication between FOH staff members by holding daily pre-shift meetings updating on changes in menus or promotions.
  • Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.

Driver, Uber and Lyft
05.2018 - 03.2020
  • With this job I was self-employed with Uber and Lyft. Motivation was key in this position, being self-employed takes Discipline and hard work. I worked and drove daily, picking up passengers and dropping them off to their destinations. Making sure my vehicle was always safe, clean and reliable.

House Keeper

Machado's Housekeeping
11.2005 - 01.2020
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Corrections Officer

Giles Dolby Corrections Unit, Corrections Officer
01.2016 - 12.2019
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.
  • Prevented contraband introduction through diligent cell searches and visitor screenings.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
  • Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
  • Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
  • Led inmate work crews completing maintenance, construction, farming and operations activities.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Routinely counted inmates and in response to potential security breaches.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Built solid relationships with staff and residents to keep institution safe and secure.

Service Advisor

Gene Messer Toyota
02.2014 - 01.2016
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Reduced wait times with efficient coordination of service tasks among technicians.
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
  • Promoted additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Promptly responded to inquiries and requests from prospective customers.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered prompt service to prioritize customer needs.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Childcare Attendant

Bodyworks Gym
01.2015 - 01.2015
  • This position took a lot of patience, computer skills, CPR certification, and the ability to have fun with the kids I was trusted with. This is where I realized that I loved being with kids and having the ability to help them when they were in need. From crying scared new children to the ones that didn’t want to be away from mom, I was there to comfort them and make them feel comfortable in their new environment. That was the most rewarding part of this job.

Photography Manager

CPI Corporation
11.2009 - 08.2013
  • Developed strong relationships with clients, leading to repeat business and referrals.
  • Organized photoshoot schedules, coordinating with clients, models, and stylists to ensure smooth operations.
  • Established a streamlined process for image selection and retouching, reducing turnaround times for clients.
  • .Improved studio aesthetics by redesigning the layout which resulted in higher client satisfaction during photo sessions.
  • Managed a team of photographers, ensuring punctual attendance at events and consistent quality in their work.
  • .Maximized profits by offering additional services such as custom framing solutions resulting in increased revenue streams.
  • Enhanced client satisfaction by delivering high-quality photographic services and products.
  • Maintained an organized digital archive of images, ensuring easy accessibility for future projects or reference.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Manager

Natural Selection
08.2005 - 07.2007
  • While employed here, I was required to handle a variety of tasks. I performed all stock maintenance, inventory and ordering (for this and store at other location) of all bulk food items. I became familiar with all merchandise and the various distributors who provided them. My average day included answering phones, scheduling, ordering, hiring and letting go of employees, general cleaning, the setup and stocking of displays, rotating stock and checking the perishable dates to ensure quality product. My favorite part of this job was learning about the variety of foods and their nutritional information, being called upon frequently to assist customers with their questions, offering advice regarding nutritious dietary options.

Clerk

Public Defenders office
01.2004 - 02.2005
  • In working with the court system, I was trusted to take phone calls, forwarding individuals to the appropriate person in the office or, when able, taking care of the caller’s needs. Additionally, I handled the opening and closing of client files, documenting court information within files, pulling files and putting away files prior to and after calendared court dates. All aspects of this position required my possessing the general knowledge of the court system and acting in a very professional manner while providing office support along with assistance to the

Education

general studies in business management and accounting

Sierra College
Rocklin, CA

Medical reimbursement, billing and coding

Bryant and Stratton College
05.2025

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building

Interests

  • Outdoor Recreation
  • Horseback Riding
  • Stand-up Paddleboarding (SUP)
  • Gardening
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Hiking
  • Kayaking
  • I participate in a variety of outdoor recreational activities

Software

Microsoft 360

Microsoft Suites

Microsoft word

Microsoft PowerPoint

Microsoft Excel

ADP

Lightroom

Google OneDrive

POS systems

Photographer

One of my favorite passions is Photography. Not only do I take my camera everywhere, I live for the moment when it comes to taking photographs. Landscape is what I know myself for, but I have learned that I have a knack for Portrait, Senior pictures, Im motion photography and more. 

As a studio Photographer, it gave me the basic grounds to becoming a great photographer. 

Timeline

Yanagi Noodle Bar
04.2024 - Current

Position: manager

Hayashi Midtown
06.2022 - 07.2024

FOH Manager

Brooklyn Pizzeria and Wing Bar
08.2021 - 10.2021

Server

Hayashi Japanese steak house and sushi bar
02.2021 - 03.2025

FedEx Delivery Driver

FedEx Ground Driver : Custumm Endeavors
03.2020 - 01.2023

Driver, Uber and Lyft
05.2018 - 03.2020

Corrections Officer

Giles Dolby Corrections Unit, Corrections Officer
01.2016 - 12.2019

Childcare Attendant

Bodyworks Gym
01.2015 - 01.2015

Service Advisor

Gene Messer Toyota
02.2014 - 01.2016

Photography Manager

CPI Corporation
11.2009 - 08.2013

House Keeper

Machado's Housekeeping
11.2005 - 01.2020

Manager

Natural Selection
08.2005 - 07.2007

Clerk

Public Defenders office
01.2004 - 02.2005

Medical reimbursement, billing and coding

Bryant and Stratton College

general studies in business management and accounting

Sierra College

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