KRYSTAL BELL-VEAL
Killeen,USA
Summary
Detail-oriented Executive Administrative Assistant with extensive experience in report preparation, correspondence management, and schedule maintenance. Strong interpersonal and communication skills, maintaining confidentiality with empathy and tact. Works well with all levels of staff and management to meet routine and complex human resources needs. Talent in employee relations, recruitment and onboarding developed over 20+ years as a successful Executive Administrative Assistant. Highly professional, organized and enterprising team player. I am in search of a role that presents a diverse array of challenges and responsibilities, allowing me to effectively apply my acquired knowledge and skills towards professional advancement.
Overview
24
24
years of professional experience
Work History
Tax Examining Technician
Internal Revenue Submission Processing Center
12.2024 - Current
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues across various departments.
- Streamlined communication with taxpayers by promptly addressing inquiries and providing clear, concise information on tax-related matters.
- Enhanced taxpayer compliance by accurately processing tax returns and identifying discrepancies.
- Increased efficiency in the examination process by maintaining thorough documentation and organization of taxpayer records.
- Fostered trust with taxpayers by consistently displaying professionalism, competence, and empathy in all interactions.
- Supported the audit process by meticulously examining financial statements, identifying potential errors, and recommending corrective actions.
- Assisted in reducing case backlog by prioritizing tasks and efficiently managing workload.
- Developed a strong understanding of various tax management software applications, increasing the efficiency and accuracy of work.
- Improved accuracy in calculating penalties or interest owed by taxpayers through meticulous attention to detail when reviewing financial information.
- Participated in professional development opportunities such as training sessions or workshops, further enhancing expertise in tax examination processes.
Human Resource Onboarding Specialist
Baylor Scott & White
09.2022 - 10.2023
- Acted as the primary liaison for hiring managers and new employees, ensuring smooth onboarding processes
- Developed job descriptions that accurately reflected roles, responsibilities, and requirements
- Updated HR database systems with employee changes in status, benefits enrollment, or personal information adjustments
- Monitored changes in employment law to update company policies accordingly
- Resolving account issues
- Maintained up-to-date employee records, including performance evaluations and disciplinary actions
- Reviewing files for errors and missing information is crucial to ensure accuracy and completeness
Human Resource Assistant
United Transportation (Amazon)
12.2019 - 01.2021
- Effectively managed high-volume recruitment activities during peak hiring seasons, from seasonal positions to senior technical roles, reported on status, analyzed challenges, and maintained team reports
- Planned and organized employee wellness initiatives to improve retention
- Processed wage garnishments and responded to requests to verify employment
- Verified information provided by applicants and performed full background checks for high-level positions, including criminal and credit histories
- Identifying and reviewing forms, preparing inventory reports, reviewing filed material
Retail Sales Consultant
AT&T
02.2016 - 08.2016
- Developed and achieved customer experience and sales objectives for the store, driving growth and enhancing customer satisfaction
- Offered recommendations to customers, enhancing their shopping experience
- Managed cash register, including processing credit card and cash payments
Logistic Technician
United States Army
01.2007 - 01.2011
- Maintained detailed records, conducted physical inventories, and regularly communicated status updates to the Logistics Manager
- Assessed transportation routes for efficiency, recommending improvements that cut transit times
- Implemented inventory management system, reducing product loss significantly
- Coordinated transport of goods from warehouse to distribution centers efficiently
Human Resource Assistant
United States Army
01.2001 - 01.2007
- Supervised activities including maintaining personnel records and processing personnel actions for service members and their families
- Planned and organized employee wellness initiatives to improve retention
- Processed wage garnishments and responded to requests to verify employment
- Reviewed human resources paperwork for accuracy and completeness by verifying, collecting and correcting additional data
- Audited HR files and records, collecting and filing appropriate documents
Education
Bachelor of Arts - Human Resource Management
Ashford University
San Diego, CA09.2015
Certified - Organizational Leadership
United States Army
Fort Polk, LA01.2008
Human Resource Specialist Course - Human Resources Development
United States Army
Fort Jackson, SC07.2002
Diploma -
E.C Glass High School
Lynchburg, VA06.2001
Skills
- Typing 50 wpm
- 10-Key
- Decision Making Abilities
- Personnel Recruitment
- Administration
- Customer Service
- Computers
- Technology
- Results oriented
- Multitasking
- Time Management
- Organization Abilities
- Verbal Communication
- Written Communication
- Collaborative Communication
- Problem Solving
- Planning
- Record Keeping
- Documenting
- Project Management
- People Oriented
- Resourceful
- Detail Oriented
- Anticipates Needs
- Regulations
- Tax law
- Payroll Processing
- Benefits
- Compensation
- Deductions
- Logistical Supply Chain Management
- Inventory Control
- Windows
- Word
- Excel
- PowerPoint
- Internet Applications
- Computer Usage
- Information Security
- Phone Operations
- Fax Machines
- Copy Machines
- Creating Ideas
- Delegating Tasks
- Enforcing Rules
- Following Instructions
- Meeting Deadlines
- Motivating
- Organizing
- Making Sacrifices
- Setting Standards
- Reliability
- Recruitment
- Hiring
- Effective Communication
- Interviewing Techniques
- Employee Orientation
- Adaptability
- Organizational growth
- Teamwork orientation
- Financial statements
- Data entry proficiency
Timeline
Tax Examining Technician
Internal Revenue Submission Processing Center
12.2024 - Current
Human Resource Onboarding Specialist
Baylor Scott & White
09.2022 - 10.2023
Human Resource Assistant
United Transportation (Amazon)
12.2019 - 01.2021
Retail Sales Consultant
AT&T
02.2016 - 08.2016
Logistic Technician
United States Army
01.2007 - 01.2011
Human Resource Assistant
United States Army
01.2001 - 01.2007
Certified - Organizational Leadership
United States Army
Human Resource Specialist Course - Human Resources Development
United States Army
Diploma -
E.C Glass High School
Bachelor of Arts - Human Resource Management
Ashford University
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