Krystal Blanton
Lumberton,NC
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
11
11
years of professional experience
Work History
Store Manager
Aaron's
02.2023 - 10.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
Branch Banker III
First Citizens
06.2021 - 12.2022
- Opened new accounts and made changes to existing accounts.
- Investigated and resolved account issues by offering applicable options to customers.
- Supported tellers by processing transactions involving money orders, cashiers checks and payments.
- Helped customers prepare documents required to complete transactions and process requests.
- Identified customer desires and goals through needs-based sales tactics.
- Presented products and services to customers using in-depth knowledge to answer questions.
Store Manager
Rent A Center
01.2020 - 05.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
Branch Banker Team Leader II
BB&T
01.2017 - 05.2019
- Resolved issues ethically and with minimal conflict.
- Organized and prioritized workflow with daily planning and team performance assessments.
- Adhered to loss prevention standards and responded to alarm call.
- Supervised cash handling procedures.
- Communicated with team members on job functions, responsibilities and financial goals.
- Presented new and additional products and services to existing customers.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Responded to customer inquiries regarding new accounts and account services.
Store Manager
Variety Wholesalers
03.2013 - 10.2016
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
Bachelor of Science - Criminal Justice
University of North Carolina At Pembroke
Pembroke, NC05.2026
Skills
- Hourly Shift Management
- POS Systems
- Risk Management
- Team Development
- Operations Management
- Retail Inventory Management
- Customer Service Management
- Loss Prevention
- Talent Recruitment
- Employee Training
- Shift Scheduling
- Payroll Management
- Store Merchandising
- Supply Ordering
- Sales Strategies
- Inventory Management
- Report Generation
- Marketing and Promotions
- Sales Promotions
- Sales Professional
- Culture Development
- Team Leadership and Coaching
- Bank Deposit Procedures
- Employee Terminations
- Accurate Money Handling
- Leadership Development
- Customer Response
- Flexible Schedule
- Work Planning and Prioritization
- Outstanding Communication Skills
- Store Displays
- Vendor Management
- Product Merchandising
- Verbal and Written Communication
- Friendly and Positive
- Customer Relations
- Staff Supervision
- Multitasking and Organization
- Customer Service
- Cash Management
- Team Building and Leadership
- Store Opening and Closing
- Recruiting and Hiring
- Delegating Work
- Training and Mentoring
- Problem-Solving
- Strategic Thinker
Timeline
Store Manager
Aaron's
02.2023 - 10.2023
Branch Banker III
First Citizens
06.2021 - 12.2022
Store Manager
Rent A Center
01.2020 - 05.2021
Branch Banker Team Leader II
BB&T
01.2017 - 05.2019
Store Manager
Variety Wholesalers
03.2013 - 10.2016
Bachelor of Science - Criminal Justice
University of North Carolina At Pembroke
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