Katlyn Kindred
Winter Haven
Summary
Professional with comprehensive background in managing liability claims. Skilled in assessing complex situations, negotiating settlements, and ensuring compliance with legal standards. Strong focus on collaboration and adaptability, consistently delivering results in dynamic environment. Known for analytical thinking, effective communication, and unwavering integrity.
Overview
12
12
years of professional experience
Work History
Liability Claims Adjuster
GEICO
03.2019 - Current
- Maintained detailed records for each claim, ensuring accuracy and completeness for future reference and audit purposes.
- Established rapport with policyholders through clear communication, empathy, and professionalism during difficult circumstances.
- Reduced claims processing time by implementing efficient workflow strategies and prioritizing tasks.
- Prevented fraudulent activity by conducting thorough investigations into suspicious claims and involving appropriate authorities when necessary.
- Negotiated fair settlements with claimants, considering both their needs and the financial interests of the company.
- Enhanced customer satisfaction by providing timely updates on claim status and addressing concerns promptly.
- Evaluated coverage applicability for incoming liability claims; ensuring accurate payment allocation based on policy terms.
- Investigated liability claims thoroughly, analyzing evidence and interviewing involved parties to determine fault accurately.
Warehouse Associate
Prt Staffing
01.2014 - 03.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Customer Service Representative
Publix
01.2013 - 01.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Winter Haven High School
Winter Haven, FL06-2015
Skills
- Liability analysis
- Claims investigation
- Microsoft office
- Mentoring
- Policy interpretation
- Coverage evaluation
- Damage assessment
- Settlement determination
- Highly motivated
- Multitasking and organization
- Critical thinking
- Caseload management
- Florida claims adjuster license
- Legal compliance
Timeline
Liability Claims Adjuster
GEICO
03.2019 - Current
Warehouse Associate
Prt Staffing
01.2014 - 03.2019
Customer Service Representative
Publix
01.2013 - 01.2014
High School Diploma -
Winter Haven High School
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