Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Krystal Bristol

New York,NY

Summary

A dedicated and detail-oriented professional seeking a role in the hospitality industry, where my excellent customer service, communication, and organizational skills can contribute to a high level of guest satisfaction. Eager to leverage my experience in handling various tasks in a fast-paced environment to support hotel operations and ensure a memorable guest experience.

Overview

17
17
years of professional experience

Work History

School Bus Attendant

Logan Bus Company
09.2020 - Current
  • Supervised and assisted special-needs passengers, offering individual adult attention during transport.
  • Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
  • Assisted administration with assignment of students to bus routes and prepared reports using Software.
  • Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.

Housekeeping Assistant

Cabana Hotel
05.2021 - 12.2021
  • Proactively addressed potential housekeeping issues by conducting regular inspections and initiating corrective actions as needed.
  • Demonstrated attention to detail when performing deep-cleaning tasks, resulting in outstanding room condition upon completion.
  • Contributed to positive team morale by fostering an inclusive, supportive work environment for colleagues.
  • Kept public restrooms clean and well-stocked, creating a pleasant experience for all patrons utilizing facilities.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Reduced complaints by maintaining high standards of cleanliness throughout the property.
  • Participated in ongoing training and development opportunities, enhancing skills and knowledge to provide the highest level of service to guests.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Assistant Manager of Operations

New York Magazine
01.2017 - 09.2019

Support day to day business operations and special projects for an award-winning media company

  • New York Magazine, New York Weddings, New York Design Hunting: Digital Properties magna.com, Vulture.com, thecut.com and Grub Street network of food blogs.
  • Provides direct operational management support to Chief Operation Officer as well at the entire operations division, including facilities and information technology.
  • Accounts Payable: data entry and invoice tracking across multiple department.
  • Manages expense reports for key staff at the Director level ensures payments are made utilizing Coda System.
  • Act as point person for general online customer inquiries; manages email correspondence with circulation audience.
  • Assist with onboarding of new staff: ensures workstation set up is complete, Creates new hire packets, processes business card/ID cards.
  • Train all new support staff on office policies, procedures, and compliance.
  • Maintains office library: detail cleaning work stations carpet/floors and walls cataloging, distribution, and record keeping.
  • Handles inventory and requisitioning of supplies; researches to secure savings on all items.
  • Greet visitors and answer 12-line phone system; screen calls and redirect callers to appropriate personnel as necessary.
  • Meeting/Event management: manage details of in-house and off-site meetings; multi-party conference calls; luncheons, coordinates travel arrangements and catering, schedule conference rooms, creates itineraries, etc.

Seasonal Sales/ Assistant Manager

Party City
12.2012 - 03.2013
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored team members to enhance professional development and accountability in workplace.

Sales Associate Team Leader

Brooklyn Sports & Entertainment - Brooklyn, NY
10.2012 - 12.2012
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Trained and developed new sales team associates in products, selling techniques, and company procedures.

Security Guard Officer

Food First & Associated Companies - Brooklyn, NY
05.2011 - 11.2011
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored employee activities, confirming compliance with security regulations.
  • Checked and verified photo identification prior to granting facility access.
  • Secured personal and company goods against robbery, vandalism, and illegal entry.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Seasonal Sales/Customer Service

US Open
06.2007 - 07.2010
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Updated account information to maintain customer records.

Education

Shamokin Area High School -
Shamokin, PA

Skills

  • Microsoft Word
  • Active Listening
  • Credit Card Payment Processing
  • Microsoft Excel
  • Project Management
  • CPR/First Aid Certified Red Cross Training 2024
  • Hospitality & Tourism Management Certification
  • Educational Strategies
  • Driver Assistance

Languages

English
Native or Bilingual

Timeline

Housekeeping Assistant

Cabana Hotel
05.2021 - 12.2021

School Bus Attendant

Logan Bus Company
09.2020 - Current

Assistant Manager of Operations

New York Magazine
01.2017 - 09.2019

Seasonal Sales/ Assistant Manager

Party City
12.2012 - 03.2013

Sales Associate Team Leader

Brooklyn Sports & Entertainment - Brooklyn, NY
10.2012 - 12.2012

Security Guard Officer

Food First & Associated Companies - Brooklyn, NY
05.2011 - 11.2011

Seasonal Sales/Customer Service

US Open
06.2007 - 07.2010

Shamokin Area High School -
Krystal Bristol