Summary
Overview
Work History
Education
Skills
Work Preference
Work Availability
Affiliations
Accomplishments
Recognition
Quote
Timeline
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Krystal Burke

Greenville,OH

Summary

Experienced professional with a proactive attitude and the ability to learn quickly in order to meet company needs with consistent and organized practices. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

12
12
years of professional experience

Work History

SENIOR CONTRACT MANAGER, FEDERAL SUPPLY SCHEDULE

SourceAmerica
09.2022 - Current
  • Demonstrated ability to work with minimal oversight and supervision while getting results and managing book of business of nearly 50 projects simultaneously
  • Maintain knowledge of the AbilityOne Program and the Federal Supply schedule with regard to proposal development, pricing, contract administration and cross-functional oversight
  • Proven abilities in networking, negotiation, decision making, strategic/cost/risk analysis, operational evaluation and creative problem solving
  • Develop and maintain files for complete contract life cycle from solicitation analysis, proposal development, award, change management, monitor/report of performance, and maintain compliance through adherence to both internal and external regulatory requirements
  • Demonstrated ability to provide excellent customer service to subcontractors and the Government

VICE PRESIDENT OF BUSINESS SERVICES

Goodwill Easter Seals Miami Valley
04.2021 - 09.2022
  • AbilityOne contract and operations management; DECA, GSA, DLA products and services
  • State of Ohio Community Rehabilitation Program contract and operations management; Ohio Dept of Transportation, Springfield Air National Guard, Dept of Natural Resources, Lottery Commission, Industrial Commission
  • Develop internal and external communications for the Business Services Division for multiple stakeholders, as well as presentations for the CEO relative to division goals and performance

VICE PRESIDENT, DIRECTOR OF CHILD AND ADOLESCENT RESIDENTIAL PROGRAM OPERATIONS, CORPORATE SECRETARY

Eastway Behavioral Healthcare
01.2012 - 04.2021
  • Driving force behind strategic programmatic growth, doubling annual revenue through the design, development and implementation of new programs and expansion of existing services
  • Support all communication needs in fast-paced environmentspecifically Board of Directors, advocacy groups, donors, referral sources, local and state government officials, licensing and other regulating bodies
  • Manage day-to-day operations of nearly 50% of the organization, ensuring 80%+ occupancy, maintaining programmatic integrity and positive financial outcomes
  • Responsible for 6 members of Senior Management Team while overseeing more than 150 employees
  • Regular review and analysis of more than 20 specialized programs, as well as combined organizational financial performance
  • Maintaining a working knowledge of federal, state and local government policies and regulations with customers such as Medicaid, Managed Care entities, State of Ohio, Commission on Accreditation of Rehabilitation Facilities (CARF)
  • Contract administration and oversight of the delivery of services to 53 of the 88 counties in Ohio, each having their own specific criterion for performance and compliance
  • At any given time, the contract project load hovered around 100 separate agreements with varying levels of government customers
  • Analyzing solicitations and contract terms to identify business risks from multiple perspectives, suggest edits to the contract terms and conditions, assist with the development of pricing strategy and developing on-going compliance efforts
  • Manage organizational investment, lifetime returns exceeding 15%; Identify, evaluate and oversee strategic acquisition/sale of properties in multiple markets

Education

Certified Federal Contact Manager -

NCMA
07-2024

Federal Contract Formation & Administration Certification -

George Mason University
05-2024

Master of Science in Social Administration (MSSA) -

Case Western Reserve (OH)
01.2018

Master of Public Administration (MPA) -

Valdosta State (GA)
01.2004

Bachelor of Business Administration (BBA) / Marketing and Management -

Lincoln Memorial University (TN)
01.2002

Skills

  • Strong Work Ethic & Integrity
  • Collaborative & Proactive Problem Solver
  • Cross-departmental Team Leadership
  • Policy, Procedure & KPO Standard Development & Improvement
  • Federal Contract Administration, Negotiation & Management
  • Assistant FSO, Compliance
  • Strategic Relationship Management
  • Project Planning & Prioritization

Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Company CultureWork-life balanceFlexible work hoursHealthcare benefits401k matchWork from home option

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

NCMA

NCMS

NASW

American Legion

Accomplishments

  • 4-time Athletic Hall of Famer.
  • Managed up to 22 senior-level employees and 300 employees.
  • Doubled organizational annual revenue through new program development and existing program enhancements.

Recognition

  • Leadership Ohio (2020)
  • Licensed Clinical Social Worker (since 2019)
  • 4-time Hall of Fame Athlete (2022, 2019, 2018, 2012)
  • Regional Emmy for Organizational Video (2018) - Eastway- "60 Years of Hope" on Vimeo

Quote

"Sometimes good things fall apart so better things can fall together."
Marilyn Monroe

Timeline

SENIOR CONTRACT MANAGER, FEDERAL SUPPLY SCHEDULE

SourceAmerica
09.2022 - Current

VICE PRESIDENT OF BUSINESS SERVICES

Goodwill Easter Seals Miami Valley
04.2021 - 09.2022

VICE PRESIDENT, DIRECTOR OF CHILD AND ADOLESCENT RESIDENTIAL PROGRAM OPERATIONS, CORPORATE SECRETARY

Eastway Behavioral Healthcare
01.2012 - 04.2021

Certified Federal Contact Manager -

NCMA

Federal Contract Formation & Administration Certification -

George Mason University

Master of Science in Social Administration (MSSA) -

Case Western Reserve (OH)

Master of Public Administration (MPA) -

Valdosta State (GA)

Bachelor of Business Administration (BBA) / Marketing and Management -

Lincoln Memorial University (TN)

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Krystal Burke