Krystal Burkett
Bellevue,OH
Summary
High-energy employee skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
14
14
years of professional experience
Work History
Cashier
Houges, IGA
06.2025 - Current
- Processed cash and credit transactions efficiently, ensuring prompt customer service.
- Maintained accurate cash drawer, balancing daily receipts with register totals.
- Assisted in training new cashiers on point-of-sale systems and customer interaction protocols.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Implemented promotional displays at register area, increasing impulse purchases during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Server
Bob Evans Restaurant
06.2021 - 03.2024
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stocked service areas with supplies during slow periods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Nutritional Aide
The Bellevue Hospital
01.2018 - 06.2021
- Reviewed patient food allergies, calculated diet and restricted food choices from menu.
- Helped clients select appropriate foods for prescribed diets with help from registered nutritionist.
- Calculated calories, sugar, sodium and other nutrition information to monitor and maintain patients' intake.
- Notified registered dietician of individuals identified as high-risk.
- Assisted in meal preparation and delivery for patients with specific dietary needs.
- Monitored and recorded food intake to ensure compliance with nutritional guidelines.
Laborer
Revere
06.2017 - 01.2018
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Understood and followed oral and written directions.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Operated pallet jacks and forklifts to load and unload supplies and materials.
Server /Hostess
Frisch's Big Boy
06.2011 - 08.2017
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Informed customers of daily specials and signature menu items.
- Prepared checks, itemizing total meal costs and taxes.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Served food and beverages to patrons and confirmed complete orders.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Associate of Applied Business - Business Management
Terra State Community College
Fremont, OH05.2022
Management/General Business Certificate - undefined
Terra State Community College
Fremont, OHManagement/Intermediate Business Certificate - undefined
Terra State Community College
Fremont, OHSkills
- Point of Sale (POS) System Operations
- Safe Food Handling
- Service Prioritization
- Sales Expertise
- Stocking and Replenishing
- Quality Control
- Regulatory Compliance
- Check Payment Processing
- Sales Techniques
- Effective Customer Upselling
- Guest Relations Management
- Guest Engagement
- Positive and Professional
- Order Accuracy
- Item Promotion
- Performance Improvement
- Supply Restocking
- Relationship Management
- Cash Handling
- POS Operation
- Safety Procedures
- Repetitive Work
- Punctual and Reliable
- Verbal and Written Communication
Personal Information
Driving License: Ohio Driver's License
Timeline
Cashier
Houges, IGA
06.2025 - Current
Server
Bob Evans Restaurant
06.2021 - 03.2024
Nutritional Aide
The Bellevue Hospital
01.2018 - 06.2021
Laborer
Revere
06.2017 - 01.2018
Server /Hostess
Frisch's Big Boy
06.2011 - 08.2017
Management/General Business Certificate - undefined
Terra State Community College
Management/Intermediate Business Certificate - undefined
Terra State Community College
Associate of Applied Business - Business Management
Terra State Community College