Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystal Calloway

Austin

Summary

Accomplished Environmental Protection Specialist with a proven track record at DSHS, adept in radiation rules and regulations while compliance in auditing/review, coupled with exceptional problem-solving abilities. Excelled in demonstrating a strong capacity for multitasking and attention to detail. Achieved significant improvements in radiation safety protocols, enhancing knowledge of policies and procedures.

Overview

17
17
years of professional experience

Work History

Environmental Protection Specialist I

DSHS
09.2022 - Current

Performs technical review & evaluation of new and renewal applications and procedure amendments to produce the certificate of registration for facilities utilizing radiation to ensure compliance with applicable state rules and regulations. Performs review and approval of radiation personnel qualifications. Provides clear and concise information and materials to registrants and the general public concerning registration policies and procedures, and radiological health requirements. Participates in the formation and revision of registration policies and procedures. Reviews and comments on proposed radiation control regulations and regulatory guides. Actively participate and/or serve in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations activation including nuclear emergency response drills, exercises, and actual response to accidents. Works under moderate supervision with considerable latitude for the use of initiative and independent judgment. Knowledge of radiation and radiological health and safety. Proficient in composing and verbalizing detailed correspondence regarding complex applications, regulations and requirements.

Administrative Assistant II

DSHS
04.2021 - 08.2022

Administrative duties for managers of North and South X-Ray division. Including knowledge and experience with Versa, SharePoint, and RAS. Proficiency in Word, Power Point, and Excel. Knowledge and experience with state regulations, protocols, and safety procedures. Understanding of medical X-Ray equipment and machinery. Demonstrate clear on concise communication with fellow employees. Maintain a good working relationship with employees, upper management, and the general public. Ability to approach problems critically and analytically to prioritize and manage multiple responsibilities. Proficient in written correspondence. Experience in helping with tasks in other departments such as RAM and Registration. Experience in emergency response drills and preparation.

Medical Assistant/Surgical Technologist

Westlake Dermatology
03.2014 - 03.2021

I performed as team lead in dermatology in a high-volume fast paste setting with the ability to plan, direct and assign responsibilities and supervise the work of others. I am proficient in the following medical and administrative duties: Communicating and providing quality verbal and written customer service daily both in person and on the phone with numerous people and insurance groups. Knowledge of state and federal laws and regulations related to health care. Maintain good working relationship with employees, upper management, general public and patients. Organizing and prioritizing detailed charts and carefully scribing for the provider. Knowledge of diverse cultures, family needs, and specialized needs for youth/young adults and seniors. Ability to organize workload, set priorities, meet deadlines, planning and completing multiple work duties as assigned, work well with others, and training new staff employees. Review in detail the patient forms and approval of operating, policies, emergency and safety procedures, health insurance and prescriptions for patients. Interpret information and provide guidance to the patients and staff regarding proper protocols and operating, policies, emergency and safety procedures for Occupational Safety and Health Administration and Health Insurance Portability and Accountability Act regulations. Collect and interpret complex data including laboratory and pathology reports. Ability to approach problems critically and analytically to prioritize and manage multiple responsibilities. Investigate mv, AIDS, Syphilis, and Hepatitis diagnosis, report to the state health department and coordinate and communicate effectively patient care. Knowledge of infectious disease and proper safety protocol. Provide information to the patients and general public to maintain a safe working environment and health requirements. Worked independently and met deadlines with minimal supervision. Determined when additional information was needed by written and verbal communication and responded to the patients, general public, and/or staff. Administered injections, numbing for biopsy and surgical sites. Suture removal, chemical peels, botox, and surgical preparation. Maintained a sterile surgical field for excisions. Strip method hair transplantation, patch testing, autoclave protocol, wound dressings, microscopic dissection, and mole mapping. Skilled in the use of personal computers for word processing functions in various computer programs like Microsoft and Mac. Microsoft Excel, Word, Outlook, PowerPoint, Classroom, Docs, Skype, Teams. Proficient in electronic medical record and Nextgen for medical record keeping. Correspondence with insurance groups, patients, health department, and various doctor's office via email, fax, and phone. I served as the the appointed laser safety officer (LSO) for 7 years, knowledge of laser equipment for medical use, knowledge of state, federal laws and regulations regarding non-ionizing radiation. Full knowledge and understanding of CO2 ablative lasers, Intense Pulse Light, and Yttrium Aluminum Garnet lasers and the safety measures for each. Attended an 8 hour laser safety conference once a year for 7 years.

Medical Assistant

Austin Diagnostic Clinic
06.2009 - 02.2014

Fluent in medical terminology including Internal Medicine. Skilled in taking vital signs, educating and training new employees and patients in complex diseases, and immunizations. Communicating by public speaking in monthly meetings regarding vaccine preventable diseases.
Educating staff on public health statues and rules. Appointed purchasing agent for the entire Internal Medicine department and provided quality assurance. Record keeping of supplies needed on a daily, weekly, and monthly basis. Coordinate staff schedules to manage any staff shortages for the
day. Proficient in the use of Microsoft Office, Microsoft Excel, Microsoft Word, a DOS program called IDX, and Centricity. Access to hospital and medical records for data analysis and interpretation. Investigate mv, AIDS, Syphilis, and Hepatitis diagnosis, report to the state health department and coordinate and communicate effectively patient care. Knowledge of infectious disease and proper safety protocol. Interpret information and provide guidance to the patients and staff regarding proper protocols and operating, policies, emergency and safety procedures for Occupational Safety and Health Administration and Health Insurance Portability and Accountability Act regulations. Maintain good working relationship with employees, upper management, general public and patients. Organizing and prioritizing detailed charts and carefully scribing for the provider. Ability to organize workload, set priorities, meet deadlines, planning and completing multiple work duties as assigned, work well with others, and training new staff employees.

Surgical Technologist

McGrath Medical
10.2007 - 06.2009

Maintained a sterile surgical field, completing follicular unit hair extractions and implantation. Communication with the patient was imperative. Provided the patient comfort using local anesthetic. Knowledge in reassuring and educating the patient on the procedure and
some of the side effects they may be encountering. QuickBooks was used to schedule appointments, and Microsoft Word was used continuously for
correspondence letters to patients, providers, FOX news crew, and medical representatives. Purchasing agent for supplies. Completed assigned tasks of stocking all the operating rooms, and keeping a log of our controlled substances. Proficient in Clinical Laboratory Improvement Amendments rules and regulations. Conducted background checks for STD's such as HIV, AIDS, and Hepatitis.

Education

Associate of Arts - Environmental Studies

Austin Community College
Austin, TX
05-2022

Skills

  • Hazardous materials handling
  • Environmental assessment
  • Renewable energy systems
  • Environmental auditing
  • Environmental compliance
  • Time management
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Self motivation
  • Task prioritization

Timeline

Environmental Protection Specialist I

DSHS
09.2022 - Current

Administrative Assistant II

DSHS
04.2021 - 08.2022

Medical Assistant/Surgical Technologist

Westlake Dermatology
03.2014 - 03.2021

Medical Assistant

Austin Diagnostic Clinic
06.2009 - 02.2014

Surgical Technologist

McGrath Medical
10.2007 - 06.2009

Associate of Arts - Environmental Studies

Austin Community College
Krystal Calloway