Hi, I’m
Krystal Carpenter
CHATSWORTH,California
Summary
Skilled youth mentor with exceptional patience and deep experience in guiding and supporting youth. Strong focus on team collaboration and adaptability to meet changing needs. Proven ability to foster positive relationships, develop personalized plans, and deliver impactful results. Skilled in communication, conflict resolution, and motivational techniques. Dependable and results-driven.
Overview
9
years of professional experience
1
Certification
Work History
Kristen Christopher
Youth Mentor & Tutor
11.2022 - Current
Job overview
- Increased youths social engagement by incorporating interactive activities and group extracurriculars to build social confidence.
- Developed strong communication skills in youth by providing constructive feedback and regularly engaging him in reflective conversations about his progress, challenges and thoughts.
- Provided academic support through tutoring sessions and creating individualized lesson plans, contributing to improved grades and self-esteem.
- Introduced student to positive and creative outlets such as music, sports and story-writing as helpful coping strategies to manage stress effectively.
- Strengthened leadership abilities in youth by providing opportunities and structure for them to tackle responsibilities, and build routine.
- Established a safe, consistent and supportive environment for open discussion, fostering a strong relationship between youth and parents/family.
Stacey Politi
Childcare Professional
09.2021 - 06.2022
Job overview
- Provided guidance during creative playtime activities, fostering imaginative thinking skills among the children in my care.
- Achieved timely completion of daily tasks while balancing multiple priorities related to child supervision, meal preparation, and activity planning.
- Maintained a strong understanding of child development milestones, enabling targeted support for each child's unique learning needs.
- Maintained children's activity schedule, ensuring timely arrival and healthy participation.
- Organized fun field trips that enriched children's educational experiences outside of the home and school setting.
- Boosted language development through engaging storytelling sessions and interactive games utilizing imagination and creativity.
- Applied positive behavior management techniques to enhance social interactions, rule following and emotional development.
Dr. Michele Karron
Veterinary Assistant/CSR Manager
09.2019 - 05.2022
Job overview
- Assisted veterinarians with examinations, surgeries, and diagnostic procedures.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Helped with the hiring and training of new staff to improve individuals' capabilities, providing a smooth transition into the role.
- Processed new patients, medical records, prescription requests and client/doctor correspondence.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Participated in continuing education training workshops/conferences to stay current with industry practices, procedures, products and medications.
- Streamlined all triage and patient admission/discharge processes for increased efficiency and client satisfaction.
- Enhanced clinic operations by implementing a patient scheduling protocol that ensured clinic met the daily revenue goals set.
- Managed and motivated employees to be productive and engaged in work.
- Increased customer satisfaction by resolving disputes promptly, maintaining fluid lines of communication, and ensuring high-quality service.
- Opened and closed location and monitored shift changes.
Dr. Yves Galea
Veterinary Assistant/Lead CSR
06.2018 - 10.2019
Job overview
- Opened and closed hospital per designated shift.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Maintained cleanliness of hospital, exam rooms, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured all medical records were retrieved prior to visit and documented all relevant information for each patient.
- Provided exceptional customer service while managing high volume phone calls and front desk tasks.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Participated in continuing education training workshops/conferences to stay current with industry practices, procedures, products and medications.
- Developed strong knowledge of medications, illnesses and current viruses to provide informed recommendations based on individual customer needs.
- Managed inventory of all food and medications, as well as placing special orders.
- Handled all intake and discharge procedures daily.
Wurstkuche
Lead Bartender
06.2016 - 05.2019
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, taking inventory and restocking bar.
- Created a steady work flow with quick and efficient service.
- Knowledge of German and Belgium beer and wine.
- Kept detailed inventories and notified management of ordering needs for beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink offerings, keg room maintenance and open/closing protocols to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained a clean, stocked and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Participated in local community events as a representative of the establishment, promoting brand visibility and fostering new business opportunities.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Coordinated with kitchen staff to ensure timely delivery of food orders to guests at the bar area, enhancing their overall dining experience.
- Served high customer volumes during special events, nights, and weekends.
- Completed company leadership program for managerial preparation.
Cynthia Hernandez
Childcare Professional
02.2016 - 12.2018
Job overview
- Fostered creativity with various arts and crafts projects, stimulating imagination and self-expression.
- Maintained a clean and safe environment for child to learn, play and engage.
- Worked with parents one-on-one to address individual needs of child in care.
- Developed age-appropriate activities and crafts to engage child cognitive, social and emotional growth.
- Implemented an individualized learning plan for child with diverse needs, ensuring his success in meeting developmental milestones.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Promoted healthy lifestyles through engaging in regular physical activities outdoors.
- Assisted with household chores such as laundry, cleaning, and meal preparation to maintain an organized living space for both parents and children.
- Strengthened social skills development among peers by organizing group activities that foster cooperation, teamwork, sharing abilities while also reducing conflicts.
- Provided transportation to and from school or appointments when necessary.
Education
Santa Monica CollegeSanta Monica, CA
Associate of Science from Psychology
06-2025
Animal Behavior CollegeSanta Clarita, CA
Certified Veterinary Assistant from Veterinary Medicine
01-2013
Skills
- Conflict resolution
- Excellent communication
- Group and individual relationship building
- Patience and tolerance
- Creativity and innovation
- Youth advocacy
- Academic support
- Human resources
- Clerical support
- Emotional & cultural awareness
Certification
Veterinary Assistant Certification- Animal Behavior College
Languages
Spanish
Native or Bilingual
Timeline
Youth Mentor & Tutor
Kristen Christopher
11.2022 - Current
Childcare Professional
Stacey Politi
09.2021 - 06.2022
Veterinary Assistant/CSR Manager
Dr. Michele Karron
09.2019 - 05.2022
Veterinary Assistant/Lead CSR
Dr. Yves Galea
06.2018 - 10.2019
Lead Bartender
Wurstkuche
06.2016 - 05.2019
Childcare Professional
Cynthia Hernandez
02.2016 - 12.2018
Santa Monica College
Associate of Science from Psychology
Animal Behavior College
Certified Veterinary Assistant from Veterinary Medicine
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