Summary
Overview
Work History
Skills
References
Timeline
Generic

Krystal Casalduc

Jacksonville,FL

Summary

With a proven track record at Sam's Club, I excel in team leadership and customer service excellence, adeptly managing teams up to 20 and enhancing customer satisfaction. My expertise spans financial accountability and caregiving, underpinned by strong conflict resolution and communication skills, driving operational success and positive community environments.

Overview

14
14
years of professional experience

Work History

Supervisor

Sam's Club
Fort Myers, FL
01.2017 - Current
  • Supervised and led teams of up to 20 employees, ensuring smooth daily operations and a positive team environment
  • Created and managed staff schedules to ensure adequate coverage during business hours
  • Delivered excellent customer care, resolving issues and fostering customer satisfaction
  • Handled monetary transactions, ensured accuracy in accounting, and oversaw store closings

Housekeeper/Caretaker

Paige Rehang Reciliation
10.2015 - 01.2017
  • Provided comprehensive housekeeping and caregiving services in a retirement home setting
  • Assisted residents with daily tasks and maintained a clean, safe, and welcoming environment
  • Monitored and reported on resident well-being and communicated effectively with management

Caretaker

Manor Care Health Services
01.2011 - 01.2015
  • Delivered personalized care to residents, ensuring their daily needs were met with respect and empathy
  • Maintained cleanliness and orderliness within the facility to ensure a safe and comfortable living environment
  • Supported residents with mobility, meals, and hygiene assistance while fostering a sense of community

Skills

  • Team Leadership & Supervision
  • Schedule Management
  • Customer Service Excellence
  • Financial Management & Accountability
  • Caregiving & Housekeeping
  • Conflict Resolution
  • Schedule development
  • Coaching and mentoring
  • Public speaking
  • Team building
  • Relationship building
  • Performance management
  • Quality control
  • Staff management
  • Customer service
  • Project planning
  • Processes and procedures
  • Change management
  • Verbal and written communication
  • Conflict resolution
  • Business administration
  • Inventory oversight
  • Employee motivation

References

John Jackson, Owner, John Jackson Media, 239-839-5731, Krystal assisted John with customer service responsibilities in a small role, showcasing her ability to adapt to different tasks and environments.

Timeline

Supervisor

Sam's Club
01.2017 - Current

Housekeeper/Caretaker

Paige Rehang Reciliation
10.2015 - 01.2017

Caretaker

Manor Care Health Services
01.2011 - 01.2015

Similar Profiles

CREATE PROFILE
Krystal Casalduc