Summary
Overview
Work History
Education
Skills
Timeline
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Krystal Clayton

Converse,TX

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly experienced, and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable and upbeat, and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Well-versed in processing accurate sales transactions and providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready and able to help achieve company goals. I am a detail-oriented team player with strong organizational skills and can handle multiple projects simultaneously. Objective is to obtain, and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Sales Associate

Dollar Tree
11.2023 - Current
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built relationships with customers to encourage repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Waitress

I-35 Bar & Grill
06.2022 - 10.2023
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.
  • Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Provided timely tableside assistance to guests requiring additional condiments or utensils.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Processed orders and sent to kitchen employees for preparation.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Trained new servers on restaurant policies and procedures.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Used cash registers and credit card machines to cash out customers.
  • Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Informed customers about daily and seasonal specials.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.
  • Strengthened communication skills through regular interactions with others.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Babysitter

Jim Kotchey
02.2021 - 04.2022
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended for additional work.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
  • Taught children basic life skills, manners and personal hygiene.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Prepared healthy, age-appropriate snacks and meals.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Identified warning signs of emotional and developmental problems in children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Reassured children when upset providing emotional support and stability.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Administered medications, following strict instructions from parents and medical labels.
  • Guided school homework and read bedtime stories to support development.
  • Maintained clean and organized environment to ensure well-being of children under care.
  • Provided developmentally appropriate activities for children.
  • Assisted with light housekeeping duties as well as running errands.
  • Encouraged children to be understanding and patient with others.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within home environment for children in my care.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.

Education

General Studies

Houston Math, Science And Technology Center
Houston, TX

Skills

  • Cash Handling Accuracy
  • Exceptional Customer Service
  • Upselling
  • Exceeding Customer Expectations
  • Goal-Driven
  • Reliable and Responsible
  • Sales and Promotions
  • Ability to Lift 40 lbs
  • Problem-Solving
  • Warm and Friendly
  • Early Childhood Development
  • Child safety expertise
  • Creative Thinking
  • Good Decision Making
  • Early Childhood Education
  • Discipline Programs
  • Administering medicines
  • Social integration
  • Emergency Response
  • Planning physical activities
  • Child Development Understanding
  • Self-confidence Development
  • Toilet training
  • Housekeeping
  • Patience and Empathy

Timeline

Sales Associate

Dollar Tree
11.2023 - Current

Waitress

I-35 Bar & Grill
06.2022 - 10.2023

Babysitter

Jim Kotchey
02.2021 - 04.2022

General Studies

Houston Math, Science And Technology Center

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Krystal Clayton