KRYSTAL COLLINS
Fletcher,OK
Summary
Proven history as Front Desk and Reception Manager. Apply strong knowledge of customer service, office management, and general bookkeeping procedures to handle daily needs and improve workflows. Proficiency in MS Office software programs, including Excel and Word. I am a person with many different skills. I am a quick learner as well as enjoy teaching other people. I am a laid back person and like to bring positivity to the work area. I am a great addition to a "Family" company. I am open minded and can take constructive criticism well. I would be a great addition to the company. Certified hemodialysis technician with high standards and focus on achieving results. Skilled in operating dialysis machines, monitoring patient vitals, and ensuring compliance with safety protocols. Strong team collaborator, adaptable to changing needs, and reliable under pressure. Recognized for excellent patient care and effective communication with medical staff.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CCHT(Clinically Certified Hemodialysis Technician)
New Direction Acute Dialysis
11.2021 - Current
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Clean, cannulate and connect fistulas, grafts and catheters to prevent infection. I would also do sterile catheter dressing changes.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Performed routine quality control and safety checks on all equipment.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Would troubleshoot dialysis machines and RO/portable RO when issues would arise.
- Safely transported, transferred and positioned patients on to stretchers for treatment.
- Inventoried, ordered and restocked equipment and supplies needed for hemodialysis treatment.
- Recorded patient's pre-dialysis weight, vitals, and any new medical conditions.
- Streamlined documentation processes by maintaining accurate electronic records of each treatment session''s details.
- Ensured adherence to established protocol while administering hemodialysis treatments, contributing to a high standard of care.
- Assisted physicians with data analysis for evaluation of hemodialysis treatment effectiveness, leading to better-informed care decisions.
- Recorded client data on hemodialysis flow chart.
- Would start pts on PD txs and set PD machines to the doctors orders as well as clean PD catheters and sites. I would also prep pts to collect PD cultures when ordered by the doctor and send cultures to the lab.
- Fostered positive relationships with patients'' families by clearly communicating expectations and progress updates throughout treatment periods.
- Provided in-patient care for 4 dialysis patients simultaneously focusing on providing clean, safe, and comfortable treatment environment.
- Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
- Collaborated closely with nursing staff for timely response to patient emergencies or unexpected complications during treatment sessions.
- Educated patients on post-treatment care instructions to promote overall health and wellbeing.
- Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
- Conducted equipment and safety checks on hemodialysis equipment and supplies.
- Assisted patients during treatment, monitoring vital signs and ensuring their safety throughout the process.
- Assisted in training new technicians, sharing expertise on best practices for efficient and effective dialysis treatments.
- Monitored patient vital signs, lab results and other indicators of health.
- Maintained accurate patient charts and medical records.
- Cared for patients by providing personal assistance and ambulation.
- Utilized medical software to document and track patient progress.
- Evaluated patient histories and medical records for accuracy and completeness.
Office Manager
A-Team Carpet Clean Inc.
10.2009 - 06.2021
- Responsibilities included answering phone to make appointments or direct the call to the appropriate person
- Scheduled appointments and would communicate with customers to help them in any way I could and/or educate them with services they were wanting
- I would also run errands such as pitches supplies, drop off/pick up keys, and take equipment to techs if needed
- I was responsible for contacting and collecting past due invoices
- I made sure all emails were properly responded to in conjunction with proper documentation of sales with Microsoft Word, Jobber, and Excel
- Also would be responsible for keeping office clean and organized
- I was the only color specialist and certified color specialist in the company
- I would rarely help techs clean carpets and do water extractions along with fix equipment
Certified Respiratory Therapist
Comanche County Memorial Hospital
06.2006 - 10.2008
- Used inhaled medications, proactive therapies, and passive approaches to carry out treatments prescribed by physicians
- Delivered therapies such as oxygen therapy, helium-oxygen therapy, and CPAP therapy to meet patients' treatment goals
- Instructed patients on correct use of respiratory care devices and procedures for continued at-home care
- Monitored patient pulmonary health by analyzing blood work, breath sounds, and x-rays
- Used blood gas analyzers, co-oximeters, and pulse oximetry to develop deeper understanding of patients' current symptoms and underlying conditions
- Educated patients and families regarding respiratory conditions and care, including asthma, COPD, and lung cancer
- Intubated patients and managed artificial airways to support complex cases in need of advanced ventilation assistance
- Maintained optimal function of mechanical ventilators, capnometers, and aerosol generators to deliver reliable treatments
- Responded calmly in rapidly-changing situations to stabilize patients and restore optimal respiratory function
- Set up, operated and monitored mechanical ventilators and therapeutic gas administration devices to support the individual needs of each patient
- Relayed the results of tests to physicians and worked with them to address abnormalities
- Maintained well-functioning, clean and safe equipment to protect the patients from unnecessary risks
- Updated the master chart and individual patient records with current therapy information
Cook / Delivery Driver
Fat Boyz Pizza
05.2003 - 03.2006
- Prepare foods, fill orders for customers, take orders over phone, deliver food, and direct other delivery drivers to their next destination as well as dishes and other equipment clean up
Education
Cosmetology License - Beauty
I.T.S Beauty Academy
Lawton, OK03.2017
Associate of Applied Science - Respiratory Therapy
Cameron University
Lawton, OK05.2006
Skills
- Organized
- Quick learner
- Training
- Science knowledge
- Microsoft Word
- Microsoft Excel
- Problem solving
- Teamwork
- Willingness to learn
- Open-mindedness
- Blood pressure monitoring
- Vascular Access Management
- Dialysis treatment
- Measuring vital signs
- Infection control standards
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- CCHT License
- CRT Certified Respiratory Therapist
- Beautician License
- Color Specialist
Timeline
CCHT(Clinically Certified Hemodialysis Technician)
New Direction Acute Dialysis
11.2021 - Current
Office Manager
A-Team Carpet Clean Inc.
10.2009 - 06.2021
Certified Respiratory Therapist
Comanche County Memorial Hospital
06.2006 - 10.2008
Cook / Delivery Driver
Fat Boyz Pizza
05.2003 - 03.2006
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- CCHT License
- CRT Certified Respiratory Therapist
- Beautician License
- Color Specialist
Cosmetology License - Beauty
I.T.S Beauty Academy
Associate of Applied Science - Respiratory Therapy
Cameron University
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