Krystal Collins
Chicago,IL
Summary
Dynamic leader with a proven track record at Healthy Love Is the Highest Vibe LLC, showcasing operational excellence and inspirational leadership. Skilled in strategic visioning and crisis management, I've spearheaded initiatives that significantly enhanced brand reputation and fostered robust client relationships. Achievements include driving substantial business growth and developing high-performance teams.
Overview
2025
2025
years of professional experience
Work History
CEO
Healthy Love Is the Highest Vibe LLC
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Fostered strong relationships with industry partners to expand business opportunities.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Developed a high-performance executive team for improved productivity and efficiency.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Drove profitability with thorough financial analysis and strategic decisionmaking.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Optimized supply chain operations for reduced costs and increased efficiency.
- Led successful turnaround efforts for underperforming divisions or subsidiaries, restoring profitability within tight timeframes.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Directed launch of innovative products, capturing new market segments and driving revenue growth.
Customer Service and Dispatch
SMS Assist
- Provided exceptional support for customers, leading to increased loyalty and repeat business.
- Handled escalated customer complaints professionally, working towards mutually agreeable resolutions while preserving the company''s reputation.
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns in a timely manner.
- Identified trends in customer feedback, suggesting opportunities for improvement or additional training needs for staff members.
- Supported management in decision-making processes by providing detailed reports on operational activities and performance outcomes.
Lead Investigator
Lana Era Consulting
09.2020 - Current
- Collaborated with other departments within the organization to support company-wide initiatives or projects related to security or risk management.
- Enhanced case resolution rates by implementing efficient investigative strategies and techniques.
- Conducted thorough investigations to achieve successful case closures and client satisfaction.
- Implemented best practices in evidence collection, preservation, and analysis to ensure admissibility in court cases.
- Managed complex cases with multiple stakeholders, ensuring timely updates and effective coordination of efforts.
- Developed and maintained strong professional relationships with law enforcement agencies, fostering cooperation in investigations.
- Streamlined team communication for improved collaboration and case management.
- Enhanced the reputation of the company by consistently delivering high-quality results that exceeded client expectations.
- Conducted risk assessments for clients'' businesses or assets, providing actionable recommendations for mitigation measures.
- Trained new investigators in company policies and procedures, ensuring consistency and quality of work across the team.
- Increased client satisfaction through regular updates on investigation progress and prompt responses to inquiries.
Sales and Marketing Manager
Healthy Mom & Baby
07.2017 - 04.2018
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
- Managed sales promotions and marketing strategies on major social media sites.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
- Managed cross-functional teams to execute successful product launches and marketing initiatives.
- Led a high-performing sales team, providing coaching and ongoing support to ensure success.
- Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
- Collaborated with internal departments to develop cohesive messaging across multiple platforms.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Cultivated and maintained strategic alliances with key partners and vendors.
Education
Bachelor Of Applied Arts - Graphic Design
Academy of Design And Technology
Chicago, IL01.2018
Associate Of Applied Business - Business Management And Marketing
City Colleges of Chicago
Chicago, IL08.2016
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Crisis management
- Global perspective
- Financial acumen
- Corporate governance
- Executive presence
- Talent development
- Digital transformation
- Succession planning
- Organizational agility
- Inspirational leadership
- Client relationship building
- Negotiation
- Relationship and team building
- Leadership and people development
- People and culture
- Operations management
Timeline
Lead Investigator
Lana Era Consulting
09.2020 - Current
Sales and Marketing Manager
Healthy Mom & Baby
07.2017 - 04.2018
CEO
Healthy Love Is the Highest Vibe LLC
Customer Service and Dispatch
SMS Assist
Bachelor Of Applied Arts - Graphic Design
Academy of Design And Technology
Associate Of Applied Business - Business Management And Marketing
City Colleges of Chicago
Similar Profiles
Noah FestensteinNoah Festenstein
Assistant Manager at Live Love VibeAssistant Manager at Live Love Vibe
Marisa SchneiderMarisa Schneider
Home Health Aide at Highest Honor Homecare, LLC.Home Health Aide at Highest Honor Homecare, LLC.
Holly AndersonHolly Anderson
Clinical Naturopath and Administration Assistant at Love Healthy LivinClinical Naturopath and Administration Assistant at Love Healthy Livin