Krystal Copeland
Dillwyn,VA
Summary
Encouraging Deputy Director with nineteen years of auditing and accounting experience with Commonwealth. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact agency success. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Deputy Director of General Accounting
Virginia Department of Health
08.2023 - Current
- Liaison between VDH, DOA, and APA for questions, supporting documentation, and meetings as requested
- Improve coordination and communications across agency to increase operational efficiency.
- Turn mandates into actionable operational strategies.
- Work closely with management to provide effective assistance for specific aspects of financial operations.
- Supervise accounts receivable and general accounting area (total of 8 employees)
- Built cohesive, reliable team
- Train and mentor new employees on agency practices and financial operations.
- Continue to perform General Accounting Manager duties
General Accounting Manager
Virginia Department of Health
12.2012 - 08.2023
- Ensure agency's financial operations are in compliance with state policies, and GAAP and GASB standards
- Review and interpret new requirements and ensure they’re properly implemented and communicated by establishing/updating agency policies and developing/providing training as needed to ensure compliance
- Working knowledge of Cardinal: run reports and research detailed transactions; ensure necessary chart fields are loaded to prevent errors during nightly interface process with F&A (internal Oracle-based financial system)
- Research transactions from Cardinal error file and recommend or prepare corrections
- Communicate with all levels of employees, management and leadership throughout complex, decentralized agency in writing, orally and face-to-face
- Prepare monthly reconciliations to ensure internal accounting system reconciles with Cardinal; prepare monthly cash report for senior leadership
- Monitor internal financial activity and identify accounting errors (revenue, expenses, and transfers); communicate with district and division managers to document or rectify unusual activity
- Provide general accounting assistance to 15 central office divisions as well as 35 health districts throughout state
- Maintain agency chart of accounts by reading/interpreting federal and private award letters and determining appropriate fund, revenue, program, project, and time & effort code to be established.
- Assist with special projects as requested by senior leadership
- Served as subject matter expert for two special financial transformation teams for process innovation and improvement
- Assisted in developing VDH VITA Billing Dashboard by working alongside external entity
- Establish and update agency forms and templates; send out communications and forms to collect data from various divisions
- Review and approve accounting vouchers and journals and ensure it agrees to supporting documentation
- Review agency budget in Appropriation Act; prepare and process Cardinal entry for inter-agency transfers; work with budget team to research and analyze transactions and their effect on budget
- Responsible for preparing year-end schedules as well as review multiple schedules, ensuring accuracy, and timely submission to DOA
- Use Microsoft Office Suite and Teams to schedule and execute virtual meetings.
- Use Excel functions and macros to monitor yearend spending to ensure agency expenditures are within budget; help with daily monitoring of financial activities; also use Excel to assemble, review and analyze data.
- Supervise fixed asset and lease accountant to ensure agency leases and fixed assets are properly tracked and maintained in state lease accounting system and fixed asset system, respectively. Performed all duties of this position while vacant
- Supervise VITA and Parking Accountant to ensure monthly $2 million invoice is paid timely and charges properly allocated and DGS parking invoice is accurately allocated. Performed all duties of this position while vacant
- Reported pharmacy inventory to DOA, including COVID PPE and vaccines during height of pandemic
Senior Specialist Auditor, Human Services Management Specialist
Auditor of Public Accounts
06.2004 - 12.2012
- Audited state agencies’ and universities’ internal controls, federal grants, financial statements, and payroll to ensure compliance with agency, state and federal regulations following Generally Accepted Government Auditing Standards
- Audited federal Health and Human Services agencies and programs to ensure compliance with OMB audit guidance including allowable costs, cash management, matching, program income, reporting and subrecipient monitoring
- Documented risk assessments to determine high vs low risk audit areas; planned and budgeted audits; and wrote audit programs to test accordingly
- In-charged large, complex audits including Statewide Single Audit
- Obtained and analyzed data in various financial systems, including CARS and Banner
- Used Microsoft Office Suite including Excel to assemble, review and analyze data
- Managed, supervised and trained audit team, up to 5 staff, to ensure work was being done effectively and efficiently; while providing on-the-job training to new audit staff
- Monitored staff performance and wrote evaluations and lead meetings to discuss
- Executed up to 2-3 audits or projects simultaneously, staying within budgeted hours
- Provided assistance to coworkers and staff as needed to carry out objectives
- Communicated, face-to-face, orally and in writing, with staff and audit clients
- Wrote audit recommendations to clients to improve processes and decrease risk of accounting errors and/or fraud; wrote audit reports that were distributed throughout state including General Assembly and Governor
- Conducted professional meetings with audit clients to discuss processes and resolve audit issues
- Offered guidance to audit clients on financial and internal control issues
- Examined agency prepared budget documents, expenditures, revenues, procurement and journal entries against policies and procedures
- Analyzed accounting transactions and balances and compiled fluctuations; requested and analyzed detailed explanations from audit clients
- Tested agency system access to ensure access was reasonable and that access was removed timely upon employee termination or transfer.
Education
Bachelor of Science - Accounting And Business Management
Longwood University
Farmville, VA05.2004
Skills
- Strategic Planning
- Team Leadership
- Process Improvement
- Financial Management
- Performance Management
- Policy Development
- Recruitment and Hiring
- Training and Staff Development
- Compliance
- Communication
- Problem Solving
Accounting Auditing Supervisory Experience
- Virginia Department of Health, Richmond, VA, Deputy Director of General Accounting, Office of Financial Management, 08/2023, current
- Virginia Department of Health, Richmond, VA, Accounting Manager, Office of Financial Management, 12/2012, 08/2023
- Auditor of Public Accounts, Richmond, VA, Senior Auditor, 6/2004, 12/2012
Education Certifications
- Association of Government Accountants, Certified Government Financial Manager (CGFM), 2012
- Virginia Department of Health, Leadership Essentials Certificate, 2018
- Virginia Commonwealth University Performance Management Group, Fundamentals for Supervisors & Experienced Supervisor’s Institute, 2006, 2011
Timeline
Deputy Director of General Accounting
Virginia Department of Health
08.2023 - Current
General Accounting Manager
Virginia Department of Health
12.2012 - 08.2023
Senior Specialist Auditor, Human Services Management Specialist
Auditor of Public Accounts
06.2004 - 12.2012
Bachelor of Science - Accounting And Business Management
Longwood University
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