Krystal Covey
Cleburne,TX
Summary
Facilities Coordinator with over three years of experience in managing work order lifecycles, client communications, and shift operations. Demonstrates strong organizational skills, meticulous attention to detail, and a high sense of urgency in a dynamic work environment. Proficient in Microsoft Excel, adept at scheduling, reporting, and optimizing day-to-day operations to enhance team efficiency and client satisfaction.
Overview
19
19
years of professional experience
Work History
Facilities Coordinator
PowerHouse Retail Services
06.2021 - Current
- Started as an afterhours facilities coordinator
- Communicated with managers and facility teams regarding upcoming repairs and projects.
- Managed client communication, ensuring transparency and satisfaction
- Handled tech's NTE increases, demonstrating analytical skills
- Boosted team performance through effective shift management.
- Served as point of contact for internal and external customers seeking support and information.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Managed subcontractors effectively while following up on their work ensuring successful completion according to project timelines.
- Evaluated vendor contracts to ensure optimal service levels while maintaining cost control measures.
Contract Labor
Alvarado Hay & Feed
04.2020 - 06.2021
- Directed sales of diverse hay and feed, enhancing business revenue
- Handled customer transactions with precision using computer systems
- Showcased physical prowess by lifting heavy items, ensuring timely delivery
- Operated forklift for efficient goods handling, reducing loading and unloading time
- Managed inventory and ordering, ensuring uninterrupted supply chain.
Office Manager
C&G Trash Company
11.2013 - 04.2014
- Streamlined customer onboarding process, effectively reducing complaints
- Maintained meticulous financial records, ensuring accurate billing and tracking
- Optimized route planning for drivers, improving operational efficiency
- Boosted customer base by effectively managing sign-ups and addressing complaints.
Dental/Ortho Assistant
Complete Dental Care
09.2011 - 07.2012
- Greeted guests in with friendliness and professionalism.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Supported orthodontist when placing and adjusting oral appliances and coordinating materials.
- Participated in ongoing professional development activities including industry conferences, training seminars, and workshops to maintain current knowledge of best practices.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Set appointments and made follow-up calls.
Dental/Ortho Assistant
Grinview Smiles
02.2011 - 09.2011
- Acquired comprehensive training as a Dental Assistant at Grinview Smiles
- Mastered the art of taking and interpreting dental x-rays
- Assisted in various dental procedures, enhancing patient care
- Problem-solved in high-stress situations, ensuring smooth operations
- Impacted patient satisfaction through diligent assistance during procedures.
Office Cashier
Brookshire's Grocery
06.2008 - 02.2010
- Supported store operations by effectively managing multiple payment methods, including cash, credit, and checks.
- Ensured security of financial assets with proper handling and storage of cash reserves.
- Answered customer inquiries and clarified details regarding charges.
- Expedited end-of-day closing procedures by conducting thorough reconciliations of cash drawer balances against transaction records promptly after shift completion.
- Assisted in the training of new hires, sharing best practices for cashier duties and responsibilities.
- Maintained accurate cash drawer through diligent counting and organization of currency.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
Brookshire's Grocery Company
01.2006 - 06.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
High School Diploma -
Skills
- Work Order Management
- Vendor coordination
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Multitasking Abilities
- Organizational Skills
- Schedule Management
- Reliability
- Task Prioritization
Accomplishments
I have received the below pin awards with my current employer:
High Sense of Urgency
The Answer is Always Yes
Communication is Key
Put Yourself in their Shoes
Do what you Say
Quality is Excellence
Timeline
Facilities Coordinator
PowerHouse Retail Services
06.2021 - Current
Contract Labor
Alvarado Hay & Feed
04.2020 - 06.2021
Office Manager
C&G Trash Company
11.2013 - 04.2014
Dental/Ortho Assistant
Complete Dental Care
09.2011 - 07.2012
Dental/Ortho Assistant
Grinview Smiles
02.2011 - 09.2011
Office Cashier
Brookshire's Grocery
06.2008 - 02.2010
Cashier
Brookshire's Grocery Company
01.2006 - 06.2008
High School Diploma -
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