Hi, I’m
Krystal Cruz
Rockford,IL
Summary
Committed healthcare professional dedicated to delivering compassionate care and providing support to meet patient needs. Proven ability to effectively collaborate with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and meticulous attention to detail. Proficient and caring nursing team member with exceptional patient-facing experience, skilled in addressing patient needs with compassion and attention to detail. Diligent in maximizing satisfaction, safety, and wellness while serving patients from diverse backgrounds. Organized nursing student commended for hard work and academic achievement. Skilled in patient screening, care plan implementation, and interdisciplinary collaboration. Ready to expand knowledge base through practical experience in supportive roles within the healthcare setting.
Overview
6
years of professional experience
Work History
Swedish American Hospital
Student Nurse Intern
12.2022 - 02.2024
Job overview
- Improved patient care by assisting Registered Nurses with daily tasks and procedures.
- Assisted patients with personal hygiene requirements and monitored conditions to update nursing staff.
- Administered close patient care, checked vital signs, and monitored telemetry.
- Developed strong communication skills through frequent interaction with patients, families, physicians, nurses, and other healthcare professionals involved in the care process.
- Administered medications under supervision, ensuring accurate dosage and timely delivery for optimal results.
- Demonstrated strong time management skills by effectively prioritizing tasks and delegating responsibilities when necessary.
- Delivered exceptional care to patients by helping with mobility and daily living requirements.
- Supported the nursing staff by efficiently completing administrative tasks such as updating patient records and charting vital signs.
- Collaborated with nurse preceptors and other medical staff to achieve quality patient outcome goals.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Built rapport with patients and members of patients' support systems.
- Reviewed care plans and assessed alignment with long-term and short-term care goals.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Mercy Health
CNA - Certified Nursing Assistant
01.2019 - 01.2022
Job overview
- Maintain patient charts and confidentiality
- Vital signs, weight, and height
- Worked with a team of Registered Nurses to ensure the overall well-being of all patients
- Assisted patients with healing and recovering after surgery
- Provided behavior/emotional support and supervision for those with dementia and Alzheimers
- Took and recorded patients’ temperature, pulse, and blood pressure
- Floated to different units as needed to help and assist other Nurses and CNA’s
- Trained and certified to use EKG’S
- CPR Certified
Walgreens
Designated Hitter
01.2018 - 01.2019
Job overview
- Provides customers with courteous, friendly, fast, and efficient service
- Recommends items for sale to customer and recommends trade-up and/or companion items
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed
- Takes customer to OTC aisle when possible to assist in locating products
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records
- Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions
- Assists pharmacists in scheduling and maintaining work flow
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program
- Reviews and complies with the Walgreen Co
- Pharmacy Code of Conduct
- Strictly adheres to the Walgreen Co
- Policy regarding Good Faith Dispensing during all applicable prescription dispensing activities
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals
- Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise
- Completes resets and revisions as directed
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves)
- For consumable items, assists in stock rotation, using the first in, first out method and restock outs
- Has working knowledge of store systems and store equipment
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store)
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
- Complies with all company policies and procedures; maintains respectful relationships with coworkers
- Completes special assignments and other tasks as assigned
Education
RasmussenAurora, IL
Professional Nursing (ADN/RN)
03-2025
Rock Valley CollegeRockford, IL
GED
07-2016
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Basic life support
- Compassionate communication
- Wound care
- Problem-solving
- Team collaboration
- Critical thinking
- Flexibility and adaptability
Languages
Spanish
Native or Bilingual
Timeline
Student Nurse Intern
Swedish American Hospital
12.2022 - 02.2024
CNA - Certified Nursing Assistant
Mercy Health
01.2019 - 01.2022
Designated Hitter
Walgreens
01.2018 - 01.2019
Rasmussen
Professional Nursing (ADN/RN)
Rock Valley College
GED
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