Summary
Overview
Work History
Education
Skills
Timeline
Generic

KRYSTAL DAVIS

New Braunfels

Summary

Dedicated and reliable professional seeking a role as a Medical Office Specialist at a respected organization. Leveraging expertise in Medical Reimbursement to drive operational efficiency and contribute to overall success. Passionate about delivering high-quality administrative support and ensuring seamless patient care experiences. Eager to apply strong organizational skills and attention to detail in a dynamic healthcare environment. Committed to upholding the highest standards of professionalism and excellence in all tasks undertaken.

Overview

11
11
years of professional experience

Work History

Patient Care Coordinator

Texas Dermatology and Laser Specialists
04.2023 - Current
  • Patient Check In and Check Out
  • Patient Registration
  • Payment Collection
  • Collaboration with Team Members
  • Data Entry into EMR System Ema
  • Product Sales
  • Appointment Scheduling and Appointment Confirmation
  • Answering Incoming Texts and Incoming Emails from Patients
  • Insurance Verification
  • Patient Confidentiality
  • Exceptional Customer Service Skills
  • End of Day Balance Report

Patient Care Coordinator

Pak Medical Group PLLC
01.2022 - 03.2023
  • Managed patient check-in and check-out processes.
  • Validated patient demographics and insurance details.
  • Collected Co-Pays and Balances Due
  • Entered data into electronic medical records efficiently.
  • Entered documents into designated patient records.
  • Coordinated appointment schedules efficiently.
  • Verified Insurance
  • Maintained Patient Confidentiality
  • Maintained high standards of client assistance.
  • Excellent Written and Oral Communication Skills
  • Entered New Patient Information into EMR, Verified New Patient Insurance

Front Office Coordinator/Referral Specialist

Matthew K. Howard
02.2014 - 06.2020
  • Greeted and Checked in Patients
  • Verified Demographics, Insurance and Updated Hippa with Patients
  • Collected Co-Pays and Balances Due
  • Data Entry into EMR
  • Scanned Paperwork into Appropriate Patient Accounts
  • Confirmed Appointments
  • Answered Incoming Calls and Messages
  • Verified Insurance
  • Proficient in MS Word and Excel
  • Patient Confidentiality
  • Provided Outstanding Customer Service
  • Entered New Patient Information into EMR, Verified New Patient Insurance, Requested Necessary Medical Documentation Required by Physician to Schedule New Patient Scheduled Appointments

Education

Associate's Degree - Medical Reimbursement

Virginia College-Birmingham
Birmingham, AL
03.2014

Skills

  • HIPAA compliance
  • Appointment scheduling
  • Organizational skills
  • Customer service
  • Attention to detail
  • Insurance verification
  • Verbal and written communication
  • Medical terminology
  • Patient registration
  • Proficient in software
  • Office administration
  • Relationship building
  • Payment collection
  • Creative problem solving
  • Policy compliance
  • New hire training
  • Organizational standards
  • Multitasking
  • Punctual and hardworking
  • Administrative and office support
  • Reliability and dedication
  • Caring and empathetic
  • Insurance verifying
  • Document filing
  • Schedule coordination
  • Patient confidentiality and data security
  • HIPAA protocol adherence

Timeline

Patient Care Coordinator

Texas Dermatology and Laser Specialists
04.2023 - Current

Patient Care Coordinator

Pak Medical Group PLLC
01.2022 - 03.2023

Front Office Coordinator/Referral Specialist

Matthew K. Howard
02.2014 - 06.2020

Associate's Degree - Medical Reimbursement

Virginia College-Birmingham

Similar Profiles

CREATE PROFILE