Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Krystal Dean

Business Management
Sunrise Beach,MO

Summary

Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach. Resourceful professional in construction management and supervision field, known for high productivity and efficiency in task completion. Possess specialized skills in project scheduling, safety compliance, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring projects are completed on time and within budget. Detail-oriented professional brings extensive construction background and specialized experience on challenging projects. Smoothly leads team members to meet goals, maximize performance and maintain important safety standards. Knowledgeable about applicable codes and industry best practices.

Overview

12
12
years of professional experience

Work History

Property Manager

Lakefront Apartments LLC.
Osage Beach, MO
08.2020 - 01.2025
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Built relationships with service vendors and submitted associated billing statements.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Advised owners on potential improvements or investments that could increase the value of their properties.
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
  • Prepared detailed budgets and financial reports for properties.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.

On Site Property Manager

Wimica Oaks LLC.
Osage Beach, MO
03.2018 - 08.2020
  • Executed move-in and move-out processes including walkthroughs with tenants.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Conducted regular inspections of the building and grounds to identify maintenance needs.
  • Processed lease applications and conducted background checks on potential tenants.
  • Enforced rules for tenants such as noise levels, parking restrictions.
  • Provided customer service support by addressing tenant concerns or questions promptly.
  • Prepared monthly reports on rent collections and occupancy rates.
  • Handled tenant inquiries, complaints, and requests in a timely manner.

Owner/ Residential Construction

Enbody's Home Repairs & Construction
Yucca Valley, CA
02.2014 - 02.2018
  • Maintained relationships with existing clients by providing superior customer service.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Ensured compliance with local, state, and federal regulations.
  • Oversaw budgeting and financial management.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.

Construction Superintendent

Blue Jeans Construction LLC.
Morongo Valley, CA
08.2012 - 06.2016
  • Inspected construction sites to ensure safety regulations are met.
  • Established relationships with suppliers to secure better pricing on materials and services needed for projects.
  • Prepared weekly reports detailing progress made on each project along with any potential problems that may arise.
  • Performed hands-on work when necessary including demolition, carpentry, painting and drywall installation.
  • Maintained records such as daily time sheets, material orders, project costs and contractor information.
  • Reported to management with project updates and estimated completion dates, noting delay issues.
  • Obtained building permits from local jurisdictional agencies.
  • Checked crew timesheets and logs for accuracy and submitted on schedule.
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
  • Supervised subcontractor progress and coordinated project meetings to discuss milestones and timelines.
  • Communicated effectively with customers and workers alike, answering inquiries and questions and responding to complaints.
  • Ordered supplies from vendors as required ensuring that sufficient quantities were available when needed.
  • Reviewed contracts prior to signing off on them to ensure accuracy of terms and conditions.

Education

Bachelor of Science - Construction Management

Prudue Global
West Lafeyette, IN
08-2024

Bachelor of Science - Business Administration Management

Prudue Global
West Lafayette, IN
09-2005

Skills

  • Skilled multi-tasker
  • Multi-family property management
  • Exceptional oral and written communication skills
  • Customer service-focused
  • Business administration
  • Tenant and eviction laws
  • Building, demolition, and renovation
  • Crew oversight
  • Scheduling and planning
  • Proficient in both property management software and Construction software

Accomplishments

  • Valedictorian of my high school with a 4.2 grade point average.
  • Featured in "Who's Who Among American High School Students in 1999-2000 and again in 2000-2001.
  • Featured in Who's Who among American College Students in 2003-2004.

References

References available upon request.

Timeline

Property Manager

Lakefront Apartments LLC.
08.2020 - 01.2025

On Site Property Manager

Wimica Oaks LLC.
03.2018 - 08.2020

Owner/ Residential Construction

Enbody's Home Repairs & Construction
02.2014 - 02.2018

Construction Superintendent

Blue Jeans Construction LLC.
08.2012 - 06.2016

Bachelor of Science - Construction Management

Prudue Global

Bachelor of Science - Business Administration Management

Prudue Global
Krystal DeanBusiness Management