Krystal Driver
Middletown,NY
Summary
Seasoned HR professional with 19 years of experience, including a focus on diversity, equity, and inclusion strategies, and comprehensive talent acquisition. Excelled in developing and implementing HR policies, managing employee benefits, and enhancing team capabilities at Amazon NAFC. Seeking to leverage extensive background in HR administration and strategic program improvements as a Human Resources Administrator.
Human Resources professional with experience in employee relations, recruitment, and compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in talent acquisition, conflict resolution, and policy implementation. Known for reliability and effective communication.
Overview
21
21
years of professional experience
1
1
Certification
Work History
People Lead/Human Resource Manager
Walmart
12.2024 - Current
- Developed and implemented employee onboarding programs to enhance new hire integration.
- Managed employee relations, addressing concerns and facilitating conflict resolution.
- Streamlined recruitment processes, improving candidate sourcing and selection efficiency.
- Analyzed workforce data to identify trends and inform strategic HR initiatives.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
Human Resources Associate Partner
Amazon NAFC
10.2021 - 02.2025
- Manage direct reports, including oversight on performance evaluations and approval of time-off requests.
- Conduct on-the-job training for new hires and provide continuous support to enhance team capabilities.
- Perform internal audits to ensure program operations are consistent with strategic goals.
- Collaborate with management to refine and institute policies, and contribute strategic recommendations for operational improvements.
Server Project Coordinator
Convene
11.2019 - 03.2020
- Developed management presentations to articulate event updates, identify challenges, and propose necessary adjustments.
- Resolved issues impeding event success, enhancing collaboration with subcontractors for optimized outcomes.
- Interpreted technical specifications and policies to stakeholders, ensuring understanding and adherence, while cultivating robust partnerships with internal teams and external providers.
Diversity, Equality and Inclusion Specialist/Human Resource Specialist
Cafe Wha
10.2015 - 09.2019
- Developed a diversity, equity, and inclusion strategy that aligned with organizational mission and business goals, ensuring integration of these principles across company practices.
- Administered employee benefits programs, overseeing enrollment and claims processes, and facilitated effective communication regarding benefits.
- Provided coaching and conducted performance discussions to improve employee skills and performance, and offered guidance to managers on performance evaluations and development plans.
Talent Acquisition Specialist
Elderly Buddy System
04.2013 - 01.2016
- Collaborated with hiring managers to determine staffing requirements and establish candidate evaluation frameworks.
- Developed job descriptions and interview guides that accurately depicted role expectations and conducted comprehensive reviews of applicants’ credentials.
- Managed logistics for recruitment activities, including job fairs, to enhance the candidate pipeline and documented all recruitment processes for stakeholder reference.
Daycare Owner/Operator
Little Tulips Daycare Center
03.2004 - 08.2015
- Managed budget and allocated funds to meet financial targets.
- Recruited and trained staff, promoting a nurturing educational environment and conducting evaluations to maintain high-quality care.
- Designed and executed developmentally appropriate activities, providing personalized support and ensuring adherence to regulatory standards.
Education
Bachelor of Arts - Criminal Justice
Mercy College
Dobbs Ferry, NY05.2008
Skills
- Task Prioritization
- Inventory and Order Management
- Customer Relations and Complaint Resolution
- Project Coordination and Management
- Vendor and Budget Administration
- Policy Development and Implementation
- Employee Relations and Engagement
- Cross-Functional Collaboration
- Recruitment
- Interviewing
- Pre-employment screening
- Talent management
Certification
- Human Resources Associate Professional, HRCI
- Human Resource Analytics, University of California
- Human Resource Management Essentials, John Hopkins University
Timeline
People Lead/Human Resource Manager
Walmart
12.2024 - Current
Human Resources Associate Partner
Amazon NAFC
10.2021 - 02.2025
Server Project Coordinator
Convene
11.2019 - 03.2020
Diversity, Equality and Inclusion Specialist/Human Resource Specialist
Cafe Wha
10.2015 - 09.2019
Talent Acquisition Specialist
Elderly Buddy System
04.2013 - 01.2016
Daycare Owner/Operator
Little Tulips Daycare Center
03.2004 - 08.2015
Bachelor of Arts - Criminal Justice
Mercy College
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