Krystal Drone

Serve as day care teacher at Immaculate Heart of Mary Day Care. Created safe, nurturing, and engaging environment for children, emphasizing Catholic-based values.

Owned and operated Holy Smokes Mobile Meats, managed food preparation and safety, inventory management, purchasing, customer service, scheduling, event coordination, financial transactions, marketing, and regulatory compliance.

I was hired at FCS Financial as the Administrative Assistant for the Resource Team, back up to the Executive Administrative Assistant and back up to the Office Manager. I assisted in preparing reports and presentations for our Executive Vice President - Chief Risk Officer. I assisted the Executive Administrative Assistant with communication with the Executives and Board of Directors. My daily responsibilities included maintaining confidentiality, professionalism, effective communication, organization and time management.

In 2004 I was promoted to Postmaster with the United States Postal Service. A Postmaster is ultimately responsible for every aspect of the Post Office for the town in which they are appointed, to include Human Resources, Operations, Safety, Labor and Relations, Public Relations, Customer Service and Financial Accountability. During my career with the USPS, I was the appointed Postmaster in Centertown MO, California MO, Eldon MO and Jefferson City MO. I also was selected for multiple special assignments to include jobs in Analytics and Manager of Post Office Operations (Manager of all Postmasters in Mid Missouri) and Administrative assistant to the Manager of Post Office Operations for many years.

I was promoted to Supervisor of Customer Service in Jefferson City. It was my responsibility to oversee daily operations to ensure efficient mail processing and delivery. I monitored carrier performance with different online tools and GPS data. I resolved customer inquiries and assisted the retail window with maintaining the stamp accountability and customer demands. I was responsible for making certain that all carriers delivered the daily routes efficiently, timely and safe.

• As a City Letter Carrier with the USPS. I worked seven days a week, delivering mail and packages to residential and business deliveries. I began my day by sorting the letters and magazines into a city carrier distribution case, loaded the mail into the mail truck and then delivered the mail in sequence to the assigned deliveries. It was very important to maintain all safety rules and regulations, adhere to policy and procedure to deliver timely and accurate deliveries.