Krystal Eason
La Mirada,CA
Summary
IT Operations Specialist with 19 months experience at Biola University, seeking advancement as Director of IT Services. Skilled in TeamDynamix administration and Biola's purchasing protocols, I am eager to leverage my past experience in Systems Administration and management with my current knowledge of Biola's IT Operations and Services departments to continue streamlining processes and procedures for providing excellent IT support to Biola faculty and staff.
Overview
29
29
years of professional experience
1
1
Certification
Work History
IT Operations Specialist
Biola University
06.2022 - Current
- Responsible for lifecycle of endpoint devices from purchase to disposal.
- Assigned tasks to student works and monitored progress.
- Streamlined IT operations processes for enhanced efficiency and improved client experience.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Partnered with managers and directors in original purchases and contract renewals.
Missionary
The Evangelical Alliance Mission (TEAM)
04.2006 - 06.2020
- Enhanced cultural understanding by learning local customs and incorporating them into daily interactions.
- Developed effective communication skills by interacting with diverse populations in various settings.
Executive Committee Secretary
TEAM Pakistan
10.2012 - 06.2019
- Enhanced committee productivity by efficiently scheduling and organizing meetings.
- Ensured accurate record-keeping by diligently taking minutes during meetings and distributing them to relevant parties.
- Improved accessibility to key documents through effective organization and digital filing systems.
- Maintained confidentiality of sensitive information, upholding professionalism in handling delicate matters within the committee.
Director
International Study Centre Of Rawalpindi
01.2011 - 06.2016
- Developed a positive school culture by fostering strong relationships among faculty, staff, students, and parents.
- Collaborated with community partners to bring valuable resources and services to support student success.
- Established effective communication channels between administration, faculty, staff, parents, and students.
- Guided strategic planning efforts for long-term visioning and goal-setting within the school community.
- Successfully managed crises situations on campus while maintaining transparency among stakeholders.
- Planned, administered and controlled budgets and produced financial reports.
Pastoral Administrative Assistant
Whittier Hills Baptist Church
09.2000 - 11.2004
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Network Administrator
Whittier Hills Baptist Church
09.2000 - 11.2004
- Provided User support and training for pastors and administrators.
- Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Diagnosed and resolved hardware and software issues.
- Installed and configured network printers and other peripheral devices.
- Planned and implemented upgrades to system hardware and software.
Unix Trainer
Batky Howell
12.1999 - 09.2000
- Delivered dynamic presentations on in Unix Fundamentals and Unix System Administration to facilitate learning and retention among diverse audiences.
Senior Systems Administrator
VisionArt Design & Animation
01.1997 - 11.1999
- Maintained workstations and servers running Unix, Windows and MacOS
- Maintained wired network including upgrades and installation
- Responsible for projects and solutions to increase processing power, resolve network bottlenecks, and more efficiently use existing resources to reduce render times.
Unix Systems Administrator
Biola University
04.1995 - 01.1997
- Maintained Unix servers providing email, DNA, news and SPSS for Biola
- Provided direction for those overseeing computer lab hardware and software.
Education
B.S., Computer Science -
Biola University
La Mirada, CA01.1997
Skills
- Interpersonal skills
- Organizational skills
- Flexibility
- High adaptability
- Persistence
- IT Asset Management
- IT Documentation
- Vendor Management
- Budget Management
Certification
- ITIL 4 Foundations - November 2023
Timeline
IT Operations Specialist
Biola University
06.2022 - Current
Executive Committee Secretary
TEAM Pakistan
10.2012 - 06.2019
Director
International Study Centre Of Rawalpindi
01.2011 - 06.2016
Missionary
The Evangelical Alliance Mission (TEAM)
04.2006 - 06.2020
Pastoral Administrative Assistant
Whittier Hills Baptist Church
09.2000 - 11.2004
Network Administrator
Whittier Hills Baptist Church
09.2000 - 11.2004
Unix Trainer
Batky Howell
12.1999 - 09.2000
Senior Systems Administrator
VisionArt Design & Animation
01.1997 - 11.1999
Unix Systems Administrator
Biola University
04.1995 - 01.1997
B.S., Computer Science -
Biola University
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