Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Krystal Echols

Birmingham,Al

Summary

Dynamic and results-driven professional with extensive experience in management and leadership at McKesson. Proven ability to enhance productivity through effective delegation and team collaboration. Skilled in operating various material handling equipment, including forklifts, while fostering a safe work environment. Committed to continuous improvement and achieving operational excellence.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Material Handler

McKesson
04.2025 - 08.2025
  • Transported inventory items to appropriate locations.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Managed inventory levels with precision, performing regular audits and adjusting as necessary.
  • Monitored warehouse to identify missing items, spills, and unusual activity.
  • Received and unpacked shipments and new equipment as directed.
  • Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
  • Improved safety standards, conducting thorough inspections of material handling equipment.
  • Optimized storage solutions, creating more efficient use of warehouse space.
  • Coordinated disposal of obsolete materials, ensuring environmentally friendly practices.
  • Led team in high-demand periods, ensuring all orders were processed on time without compromising quality.

Leadperson

Vulcan Materials
07.2017 - 07.2023
  • Collaborated with stakeholders to gather requirements and establish project priorities, ensuring alignment with overall company goals.
  • Increased team productivity by effectively delegating tasks and setting clear expectations.
  • Managed multiple projects simultaneously, ensuring timely completion and adherence to budget constraints.
  • Evaluated team performance regularly, providing constructive feedback for continuous improvement.
  • Resolved conflicts within the team, fostering a healthy work environment focused on collaboration and mutual respect.
  • Nurtured strong relationships with clients and vendors; enhancing communication channels and streamlining operations.
  • Communicated progress updates frequently to upper management, maintaining transparency on project status and addressing any concerns proactively.
  • Identified areas for improvement within existing systems or processes, proposing actionable solutions that drove positive change across the organization.
  • Conducted regular team meetings to review progress, address challenges, and maintain momentum towards achieving objectives.
  • Introduced innovative solutions that addressed challenges faced by the team, ultimately improving overall performance metrics.
  • Developed strong relationships with cross-functional teams for better collaboration and project execution.
  • Provided ongoing support to team members by being accessible for questions or concerns while empowering them to take ownership of their responsibilities successfully.
  • Championed continuous learning opportunities; encouraging professional development and fostering a culture of growth and innovation.
  • Leveraged data-driven insights to make informed decisions, optimizing workflow processes for maximum efficiency.
  • Coordinated resources effectively throughout projects'' lifecycle; ensuring optimal utilization of time, materials and personnel.
  • Implemented new strategies, leading to higher customer satisfaction rates and repeat business.
  • Assisted in the recruitment process by interviewing candidates and making hiring recommendations based on skills fit and cultural alignment.
  • Established best practices within department; promoting consistency and standardization across all team functions.
  • Mentored junior team members to enhance their skills and contribute more effectively to projects.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Gathered, organized and input information into digital database.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained database systems to track and analyze operational data.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Created and managed project plans, timelines and budgets.
  • Devised and implemented processes and procedures to streamline operations.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Observed packing operations to verify conformance to specifications.

Store Owner

Freestyle Beauty Supply
05.2001 - 08.2003
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
  • Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
  • Improved team productivity by implementing efficient scheduling and task delegation processes.
  • Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
  • Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
  • Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
  • Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
  • Evaluated employee performance fairly during annual reviews using measurable criteria based on job responsibilities.
  • Led successful cross-functional projects to drive business growth and improve operational efficiency.
  • Developed and implemented strategies to increase sales and profitability.
  • Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
  • Developed comprehensive reports for senior management, highlighting key performance metrics and areas for improvement.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Developed detailed plans based on broad guidance and direction.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Defined clear targets and objectives and communicated to other team members.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Launched quality assurance practices for each phase of development
  • Managed senior-level personnel working in marketing and sales capacities.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Manager on Duty

SUBWAY®Restaurants
05.2009 - 05.2011
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
  • Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
  • Improved team productivity by implementing efficient scheduling and task delegation processes.
  • Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
  • Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
  • Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
  • Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
  • Evaluated employee performance fairly during annual reviews using measurable criteria based on job responsibilities.
  • Led successful cross-functional projects to drive business growth and improve operational efficiency.
  • Developed and implemented strategies to increase sales and profitability.
  • Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
  • Developed comprehensive reports for senior management, highlighting key performance metrics and areas for improvement.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Developed detailed plans based on broad guidance and direction.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Defined clear targets and objectives and communicated to other team members.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Launched quality assurance practices for each phase of development
  • Managed senior-level personnel working in marketing and sales capacities.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Warehouse Forklift Operator

Inoac Interior Systems
10.2004 - 02.2006
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Reduced product damage by performing routine forklift maintenance and safety checks.
  • Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
  • Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
  • Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
  • Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
  • Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
  • Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
  • Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
  • Packed items into appropriate containers for shipment.

Education

Business Administration And Management

Virginia Colege
Virginia, IL
05.2008

Skills

    Management

    Leadership

    Certification in Machine equipment

    Forklift

    Boom lift

    Succor lifts

    Telehandlers

    Tugger

    Cherry pickers

    Reach lift

Certification

Microsoft

PowerPoint

Management

Food service

Cherry pickers

Forklift

Tug hers

Reachers

Timeline

Material Handler

McKesson
04.2025 - 08.2025

Leadperson

Vulcan Materials
07.2017 - 07.2023

Manager on Duty

SUBWAY®Restaurants
05.2009 - 05.2011

Warehouse Forklift Operator

Inoac Interior Systems
10.2004 - 02.2006

Store Owner

Freestyle Beauty Supply
05.2001 - 08.2003

Business Administration And Management

Virginia Colege

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