Summary
Overview
Work History
Education
Skills
Interests
Timeline
AssistantManager

Krystal Gallegoz

Staffing Coordinator
Abilene,TX

Summary

Integrity driven- Staff Coordinator who excels at communication, team leadership and cultivating business alliances in order to develop and implement effective strategies that meet organizational goals. Strategic thinker and self-motivated professional capable of multitasking and performing under pressure in high-pressure, deadline driven circumstances. Working knowledge of Microsoft Office. Outstanding communication skills both written and verbal. Willingness to perform all necessary tasks.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work History

Staffing Coordinator/Office Manager

Texas Nurse Connection
Abilene, TX
01.2021 - Current
  • Interviewed, hired, and mentored over new personnel and oversaw all staffing operations.
  • Developed and facilitated new-hire orientations.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
  • Developed guidelines, questionnaires and processes for assessing, interviewing, and onboarding phases.
  • Conducted reference checks and screening of potential candidates to support onboarding process.
  • Acquired staff for facilities throughout Texas
  • Scheduled and coordinated day to day activities for caregivers, CNA's, LVN's, RN's etc
  • Proficient at ensuring that all staffing decisions comply with company policies and regulatory standards
  • Assisted with recruiting, associate hiring, orientations, in-services, disciplinary actions etc.

Office Manager

Abilene Outdoor Sports
Abilene, TX
09.2021 - 12.2021
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments
  • Automotive maintenance and repair assessment and writing job estimates
  • Responsible for the first contact with customer and liaison between customer and technician.
  • Controlled finances to lower costs and keep business operating within budget.

Telemarketer

Teleperformance
Abilene, TX
02.2015 - 03.2019
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Recorded contact information of customers and potential customers in internal database.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Resolved problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
  • • Enhanced organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments


Education

High School Diploma -

Cooper High School
Abilene, TX
08.2012 - 05.2014

Skills

    Clerical Support

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Interests

Small Business Owner

Board Member- Travel Softball Organization

Volunteer for all Softball Tournaments/Events

Timeline

Office Manager

Abilene Outdoor Sports
09.2021 - 12.2021

Staffing Coordinator/Office Manager

Texas Nurse Connection
01.2021 - Current

Telemarketer

Teleperformance
02.2015 - 03.2019

High School Diploma -

Cooper High School
08.2012 - 05.2014
Krystal GallegozStaffing Coordinator