Small Business Owner
Krystal Gallegoz
Staffing Coordinator
Abilene,TX
Summary
Integrity driven- Staff Coordinator who excels at communication, team leadership and cultivating business alliances in order to develop and implement effective strategies that meet organizational goals. Strategic thinker and self-motivated professional capable of multitasking and performing under pressure in high-pressure, deadline driven circumstances. Working knowledge of Microsoft Office. Outstanding communication skills both written and verbal. Willingness to perform all necessary tasks.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Staffing Coordinator/Office Manager
Texas Nurse Connection
Abilene, TX
01.2021 - Current
- Interviewed, hired, and mentored over new personnel and oversaw all staffing operations.
- Developed and facilitated new-hire orientations.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Developed guidelines, questionnaires and processes for assessing, interviewing, and onboarding phases.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Acquired staff for facilities throughout Texas
- Scheduled and coordinated day to day activities for caregivers, CNA's, LVN's, RN's etc
- Proficient at ensuring that all staffing decisions comply with company policies and regulatory standards
- Assisted with recruiting, associate hiring, orientations, in-services, disciplinary actions etc.
Office Manager
Abilene Outdoor Sports
Abilene, TX
09.2021 - 12.2021
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments
- Automotive maintenance and repair assessment and writing job estimates
- Responsible for the first contact with customer and liaison between customer and technician.
- Controlled finances to lower costs and keep business operating within budget.
Telemarketer
Teleperformance
Abilene, TX
02.2015 - 03.2019
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Recorded contact information of customers and potential customers in internal database.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Completed daily cold calling and outreach to build sales pipeline.
- Resolved problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
- • Enhanced organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Education
High School Diploma -
Cooper High School
Abilene, TX 08.2012 - 05.2014
Skills
Clerical Support
Documentation and Case Management
Proficient in Microsoft Office
Solid interpersonal communication, organizational and decision making skills
Quick Books
Networking
Staffing
Recruitment
Interests
Board Member- Travel Softball Organization
Volunteer for all Softball Tournaments/Events
Timeline
Office Manager
Abilene Outdoor Sports
09.2021 - 12.2021
Staffing Coordinator/Office Manager
Texas Nurse Connection
01.2021 - Current
Telemarketer
Teleperformance
02.2015 - 03.2019
High School Diploma -
Cooper High School
08.2012 - 05.2014