Krystal Garcia
Los Angeles,Ca
Summary
Highly organized Front Desk Professional with exemplary multitasking, time management and customer service skills. Responsible and willing to go extra mile to assist others with solving problems. Eager to use skills and experience to make a positive impact in the healthcare industry.
Overview
7
7
years of professional experience
Work History
Front End Supervisor
Erewhon Market
01.2020 - 08.2024
- Greet visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Respond to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Monitored cash drawers in 8 checkout stations to verify adequate cash supply.
- Prepare weekly employee work schedules for team members.
- Maintain transaction security by verifying payment cards against identification.
- Rejuvenated culture to realign policy and procedures on customer service and satisfaction.
Cashier
Erewhon Market
10.2019 - 01.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
Cashier
Sprouts Farmers Market
08.2017 - 09.2018
- Greeted customers and determined their specific needs
- Properly handled money, issued receipts, refunds, credits, or exchange to customers
- Organized products around registers
Education
No Degree - Kindergarten And Preschool Education
Los Angeles Trade Tech College,
Los AngelesHigh School Diploma -
Helix Charter High School
San Diego06.2016
Skills
- Problem Solving
- Detail Oriented
- Customer Service
- Workflow Management
- Organization and Time Management Skills
- Interpersonal Skills
- Teamwork
- Administration and Reporting
- Scheduling and Coordinating
- Cash Register Operation
Volunteer
San Diego, CA
Alvarado Hospital Medical Center- 09/2014-05/2016
- Accountable for greeting patients and their family during visits
- Pick up specimens, then take to the laboratory
- Log phone calls and check- ins
Los Angeles, Ca
Coach Assistant Fairfax High School- 04/2015-05/2016
- Assisted the football Coach with administrative duties
- Responsible for setting up the field during practice and games
- Work in office, filing, organizing
- Organized and cleaned football jerseys and equipment
Languages
Spanish
Timeline
Front End Supervisor
Erewhon Market
01.2020 - 08.2024
Cashier
Erewhon Market
10.2019 - 01.2020
Cashier
Sprouts Farmers Market
08.2017 - 09.2018
No Degree - Kindergarten And Preschool Education
Los Angeles Trade Tech College,
High School Diploma -
Helix Charter High School
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