Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Krystal Gingrich

2010 S Owyhee St,Boise, Idaho

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

AssociateCashierQuality Assurance SpecialistCustomer Service Representative

Work Type

Full Time

Location Preference

On-Site
Location: 2010 S Owyhee St, Boise, Idaho, US
Open to relocation: No

Salary Range

$18/hr - $28/hr

Important To Me

Company CultureWork-life balanceWork from home optionPaid time offHealthcare benefits401k matchPaid sick leave

Summary

Dynamic professional with extensive experience in quality assurance and customer service, notably at FedEx. Proven track record in enhancing operational efficiency and customer satisfaction through effective teamwork and focus to detail. Adept at implementing safe handling practices and restocking supplies, ensuring a pristine environment for clients.

Overview

18
18
years of professional experience

Work History

House Cleaner

Lemon Touch
Boise, ID
04.2025 - 04.2025
  • Cleaned residential spaces, ensuring high standards of cleanliness and hygiene.
  • Conducted thorough inspections post-cleaning to guarantee quality assurance and customer satisfaction.
  • Managed inventory of cleaning supplies, ensuring adequate stock levels for uninterrupted service delivery.

Associate

On The Fly
03.2024 - 09.2024
  • Assisted team in executing daily operational tasks and ensuring workflow efficiency.
  • Maintained accurate records of inventory levels and product shipments.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.
  • Collected, arranged, and input information into database system.

Cashier

Travel Centers of America
09.2022 - 03.2023
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted in inventory management by restocking shelves during downtime.
  • Collaborated with team members to ensure smooth daily operations and workflow efficiency.
  • Trained new employees on cashier procedures and customer service protocols.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Contractor and Owner

Krystal Gingrich Construction
01.2011 - 10.2022
  • Managed project timelines and schedules to ensure timely completion of construction tasks.
  • Conducted quality inspections to verify compliance with safety regulations and construction standards.
  • Assisted in budget management by tracking material costs and resource allocation effectively.
  • Streamlined operational processes by identifying areas for improvement within daily tasks and workflows.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Supervised subcontractors and crew members to ensure adherence to safety standards and quality expectations.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Quality Assurance Specialist

FedEx
02.2014 - 11.2020
  • Conducted thorough quality inspections to ensure compliance with FedEx standards.
  • Collaborated with cross-functional teams to identify and resolve quality-related issues.
  • Developed and maintained documentation for quality assurance processes and procedures.
  • Implemented corrective actions to enhance product quality and operational efficiency.
  • Led initiatives to streamline workflows, reducing error rates in package handling processes.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
  • Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
  • Achieved timely resolution of non-conformance issues by implementing corrective action plans working closely with relevant departments.
  • Promoted a culture of continuous improvement within the organization by leading training sessions on various aspects of quality control methodologies.
  • Strengthened vendor relationships, conducting quality assessments of externally sourced components.
  • Mitigated risks associated with product non-compliance, conducting rigorous quality control assessments.

Department Manager

Bed Bath and Beyond
01.2007 - 10.2010
  • Managed daily operations to ensure optimal store performance and customer satisfaction.
  • Led team members in executing merchandising strategies to enhance product visibility and sales.
  • Trained and developed staff on operational procedures, improving service efficiency and team cohesion.
  • Analyzed inventory levels and implemented restocking processes to minimize stockouts and excess inventory.
  • Collaborated with cross-functional teams to drive promotional initiatives and enhance customer engagement.
  • Monitored compliance with company policies, ensuring a safe and efficient work environment for all employees.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Streamlined inventory management processes, resulting in more efficient replenishment system and reduced stock shortages.
  • Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
  • Fostered culture of continuous improvement, leading to notable enhancements in staff performance and morale.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

GED -

Nampa Christian High School
Nampa, ID

Skills

Housekeeping

  • Quality assurance controls
  • Teamwork
  • Customer service-focused
  • Exceptional communicator
  • Inventory control
  • Building maintenance
  • Hazardous chemical training
  • Detail-oriented

Quality assurance

Customer oriented

Deep cleaning expertise

Payment collection

Safe chemical handling

Restocking supplies

Teamwork

Customer service-focused

Timeline

House Cleaner

Lemon Touch
04.2025 - 04.2025

Associate

On The Fly
03.2024 - 09.2024

Cashier

Travel Centers of America
09.2022 - 03.2023

Quality Assurance Specialist

FedEx
02.2014 - 11.2020

Contractor and Owner

Krystal Gingrich Construction
01.2011 - 10.2022

Department Manager

Bed Bath and Beyond
01.2007 - 10.2010

GED -

Nampa Christian High School

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